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We're still finishing some work with my laptop but Jason is very professional and figured out what may be going wrong with my internet connection fairly quickly. He provided me with some options to get me up and running again and is researching with some companies for replacement parts. This was something I had to have someone come to my house for since it was just affecting my laptop and I only seem to be connected to the internet if I stayed in my office. Obviously that isn't feasible, so I was glad to find someone who could actually come out and inspect it for me. Jason's fees are also very reasonable.
I contacted Bill because my PC was running slow and I had a new laptop that required some attention. Both are now running great. Bill took the time to explain what he was doing and showed me some things I could take care of myself. He explanations were presented in a way I could understand(I'm not a computer savy person). I felt that I learned helpful information about my computers. Both are now running smoothly and up to speed. I would highly recommend Bill/
I took a leap of faith meeting Nicholas for my laptop repairs and was not disappointed. He was able to save all my files from my dead hard drive and transfer them all to my new laptop. We met at a convenient location and he was on time and had all the repairs complete on the day he promised. He kept correspondence with me via text to keep me updated of his progress and was always clear and forthright with everything he was doing. His pricing is more than fair and I would definitely use his services again in the future if needed. I highly recommend Nicholas for any computer issues you may have.
Melissa has been to our house to work on our PC as well as my laptop. She always calls to let you know if she is running late and works with accuracy as well as speed. In addition, when I have had a problem that might be solved using "tricks of the trade", she is more than willing to communicate via email to give possible solutions. My husband and I highly recommend her!
This Mac expert is amazing, in expertise, willingness to come you to, and reasonable approach to pricing. I highly recommend Firebrand to any of you Mac folks our there who are as dumb as I was and forgot to back up ALL your data. Having a hard drive failure is bad enough; worse when you have a Mac and you live in the PC boonies, where all the experts (including the Apple store "geniuses," tell you that your data is unrecoverable. Luckily, I found Firebrand, who drove to my home to work on my MacPro. When that proved more complicated than expected, he took the computer home, where he spent hours recovering the data. My laptop is back, fully recovered.
I have called on Paul for computer repairs numerous times in varying degrees of "technical difficulties". Each time he was not only available, but efficient and knowledgeable, and went beyond the call of duty; on one occasion I was so pleased with his service & the extra tasks performed that I felt he'd sold him self short on pricing and I paid him extra!! I've dropped off my laptop for repairs and I've called on him for in home PC repair; we were perfectly comfortable inviting Paul in the most intimate spaces of our home while he performed repairs on PCs in an upstairs bedroom and in our home office. His business model is 100% structured around serving the needs of his customers while his personal virtue & ethics bring an empathetic and understanding approach to each individual's situation, and his IT knowledge delivers the savvy to diagnose & fix it right the first time! I will continue to, recommend Paul Castillon & his expertise to anyone I know in need of his services and, if you're reading this trying to decide if you should call on him, I would recommend him to you too!!
Jessica was amazing! She came to my address and was really easy to talk to about what was going on. Had performance issues with my HP laptop and she was super thorough in figuring out what was wrong with it. She gave me some recs on what I should do moving forward, including possibly putting an SSD into my machine. And when I am able to do it, I'll definitely be giving her a call back. Thanks again, Jessica!
Accomplished exactly what I wanted and good thing we called him because it was more detailed than I thought to remove windows 8 from a brand new laptop and install windows 7. Very Happy!
My new laptop needed to be set up, programs installed, and files moved from my old laptop. Lloyd was responsive in setting up our appointment, prompt and full of energy and knowledge. It took him about an hour to set up my new laptop and he explained processes as he went along. I was very happy with his service!
Mark came and worked magic. He took my old laptop and upgraded it to Windows 8 Pro. Then he reinstalled all of my old programs with the original keys he extracted earlier. Then he gave me detailed instructions on what to look out fore over the internet. He also did a little custom programming that ended windows update. Man he is good as his reputation stands out. Only one person will do my computer work for good. That is Mark West Computers 24.
My laptop was running very slowly. Curtis found over 15 viruses on my laptop. He repaired it quickly and accurately. He also recommended an anti-spyware program as I didn't know how to protect my laptop. Curtis is very detail oriented and persistent and will work to solve a problem until it is resolved. Curtis demonstrated this when my laptop crashed several times. After Curtis was finished I had no further problems and my laptop worked great, better than ever!
I had him come look at my desktop it wasn't performing right. It had got a virus he immediately fixed it, put a virus protection on it and while doing that he put the virus protection on my laptop and my notebook. I have been very happy with the work that Greydon has done on any of my computers. He does stand behind his warranty that if anything goes wrong he will fix it free of charge. He can always fix any of my computers if I'm having a problem . Thank you for such great service.
Highly recommend Beau at My Mouse Works. He is technically capable and customer focused. It was a great experience working with him as he solved my laptop issue quickly.
Alan was very helpful & thorough in fixing my laptop issues, very reasonable rate & will surely consider services in the future.
Raj repaired my laptop quite thoroughly. He picked up the device and then delivered it back to me in good working order in less than 24 hours. Always very pleasant and polite.
I am a realtor and have my whole life on my laptop. One day while working my computer crashed and wouldn't turn on. I called Luke and he came out and diagnosed my issue within an hour. My computers motherboard had gone out. Since it was getting older I decided to just replace it and Luke set it up for me and moved all of my important documents and pictures onto my new laptop. I was back up and running in no time! Thanks again!!!
Favaworks has setup our network, restored and repaired donated computers and laptops (8). They also built our website and maintained it. We operate a youth center which means our kids put high maintenance on keeping our equipment up & working. We highly recommend Favaworks!
Manny was quick and explained to me what was going on with my Laptop. I needed my Hard drive replaced and even provided advice to avoid this situation entirely. I never felt pressured or like what he was saying was going over my head. I would recommend him to anyone with tech issues.
Chris very quickly diagnosed the cause of the problem, and the laptop needs a new LCD screen. We're ordering that and he will install it once it arrives. So far, he is knowledgeable and friendly, and we expect he'll be completely competent in installing the screen once it arrives.
Excellent experience working with Carol on my laptop issue. Great communication and expectation setting. Easy to work with, flexible hours and willing to work around my availability limitations. Ultimately, data on my hard drive could not be retrieved but Carol spent time with me discussing options and I am very impressed with her work.
A Leap Ahead saved me from a giant headache I was having with my laptop. A technician named Ryan was able to solve my issue in just a short time and offered some insightful tips for keeping my laptop healthy. I was recommended by a friend who runs a business where A Leap Ahead has been managing their IT for several years and he has been very impressed with them as well.