"We hired GMBC to remodel our kitchen, 2 bathrooms and a master closet. We interviewed 6 other contractors before we chose GMBC. What sold us was how easy it was to talk to Eli. He was always open to our ideas and also offered his input without being too pushy. After we chose GMBC, Eli drafted a statement of work that broke down the job according to room. After a couple of adjustments, we were ready to begin.
Although the end result was fantastic, getting there was a bit tough at times. Like most renovations, we experienced a number of delays and setbacks. We were told the job would take 6-8 weeks but it actually took 4 months. A lot of the directions or requests we were giving to Eli weren't being communicated to the crews, so things wouldn't be done correctly and had to be redone. Sometimes they would need items that weren't communicated to us until we checked in asking why something wasn't done as scheduled. Inspections took a few rounds that dragged on for over a month. Some of the delays may have been our fault - we probably could've made things easier by hiring an architect to draw up detailed plans of everything; locations of outlets, lights, switches, fixtures, etc. But for the most part, the biggest issue seems to be a lack of communication/project management. GMBC uses different teams of people to do specific jobs and sometimes we felt they weren't on the same page. Fortunately, we happened to be living downstairs during the remodeling, which allowed us to survey the work at the end of each day and catch certain things before they went too far in the wrong direction. Not sure how much more difficult it would've been if we hadn't been there. Also, we had mentioned to Eli this was our first remodel so advice and communication was pretty key for us since we had no idea what was expected.
That said, Eli and his crew were always courteous, positive, and obliged to make corrections whenever requested; a huge plus. The foreman, Armando, was great. When he was onsite, things always went smoothly. Their tiler was exceptional as well. He went above and beyond with some complicated tiles, and did an incredible job. We get so many compliments on our tile work.
All in all, we couldn't be happier with the results. The quality of work is great and our home looks amazing. Everybody came together to make our vision a reality."