House Cleaning

Find a house cleaner near Novato, CA

Find a house cleaner near Novato, CA

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?

The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.

Can I use digital payments to pay for house cleaning?

Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money. 

If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.

Are there ways to be safe if I hire a house cleaner when social distancing?

If you hire a house cleaner to clean the inside of your home, do not make physical contact. Stay at least 6 feet apart at all times, sanitize any surfaces after cleaning and wash your hands thoroughly. Exchange all payments digitally instead of with cash. When contacting a house cleaner, put a plan in place to ensure everyone's safety.

How can I find out if a house cleaner is considered an essential COVID-19 service provider?

A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.

Does a house cleaner need to enter my home?

Yes, in almost all cases a house cleaner needs to enter your home. However, a cleaner may not need to enter your home if they are solely cleaning outside areas. 

There may be some cases in which a cleaner is necessary. If so, take precautions — avoid being in the same room, make no physical contact, sanitize any surfaces and pay through a digital service instead of using cash.

Do house cleaners offer remote or virtual services?

House cleaning is generally done in person, but some may be willing to offer remote services. If you find a house cleaner’s profile that states they’re offering remote services, contact the pro to talk about your options. 

If you’d rather hire a house cleaner to clean your home when the pandemic is over, you may be able to book an appointment at a later date. Start by comparing local house cleaners in your area side-by-side.

How do I prepare for a house cleaner?

There are several things you can do in preparation for a house cleaning to improve the efficiency and quality of the job. If you’re unfamiliar with a cleaning service, hiding and locking away any obvious valuables lying around can offer great peace of mind.

Depending on the preference of the cleaner, you may need to lock up your pets before the cleaners arrive. Washing dishes and decluttering the house allows a house cleaner to do their job more effectively. And leaving special notes for the cleaners about certain areas in your home that need attention is also helpful.

Ask house cleaners near you about their tips to help you prepare for their services. 

How much should you tip maids or cleaning services?

Tipping between 15 and 20 percent is considered an appropriate tip for maids and house cleaners — just as it would with a barber, food delivery driver or taxi operator. During the holidays, you might want to consider tipping a bit more. 

It’s important to note that some housekeeping and maid services might include a tip within the service fee, which should be explained to you in the service contract. Talk to house cleaners in your area to find out what's included in their fees.

How often should you have your house cleaned?

The frequency you should have your house cleaned depends on several factors, and the best professional house cleaner can give you a rough estimate of costs so you can budget how often you need someone to clean your home. 

Daily house cleaning may be necessary if you have a home with a large number of bedrooms with young children and kids, although other homeowners may benefit from weekly house cleaning. A weekly cleaner can clean the bathroom, kitchen, do laundry, vacuum and mop. An occasional deep house cleaning is most beneficial for people who have recently renovated a home or are looking to do a spring clean. 

What is the difference between a housekeeper and a house cleaner?

Although some house cleaning and housekeeping duties might overlap, a house cleaner is charged with the top-to-bottom cleaning of a home. House cleaner duties typically include basic and deep house cleaning, such as washing and sanitizing countertops, floors, tubs, toilets, kitchens and more.

Housekeepers or maids are hired to lightly clean and maintain certain aspects of the home. This might include dusting, washing dishes, changing sheets, doing some meal preparation and restocking the client’s groceries and personal care products.

It’s also worth noting that a housekeeper or maid is usually one individual employed to a home (sometimes hired as a live-in), while a house cleaner is oftentimes accompanied by a team of cleaners. 

Reviews for Novato house cleaners
Alison C.
They did an amazing job cleaning our house! We really needed a deep cleaning and they did an amazing job.
A.M. Personal Cleaning/ lupita's Cleaning Servi...A.M. Personal Cleaning/ lupita's Cleaning Servi...
Jason H.
They did a tremendous job cleaning the 3 bedroom house we had rented for 10 years. I booked them on two days notice and they arrived early the morning of the job. The house needed a severe deep cleaning, and they did a thorough job everywhere. Attention to detail was great, even making sure to clean out cobwebs and dirt deep in closets and other hard to reach areas. They even worked around me as I had to move items from the house at the same time. Highly recommend!
profesional   Housekeeping servicesprofesional Housekeeping services
Richard P.
I'm very pleased with how sparkling clean the house is. I wouldn't hesitate use these nice folks again!
profesional   Housekeeping servicesprofesional Housekeeping services
Catherine S.
She was great! Our house is so clean and she was very helpful and thorough. Will definitely be hiring her again.
Bay Areas N-Credible CleaningBay Areas N-Credible Cleaning
Lorraine W.
Junior’s cost me $20 more than what I was paying my previous cleaners but are these gals well worth it. My house has never been so clean and I have already booked my next cleaning. I’m very pleased with them.
Junior’s cleaning serviceJunior’s cleaning service
Thea b.
Adigia was fantastic! Super nice and professional. She and her helper-husband did an amazing job cleaning my house! I’m a terrible housekeeper and I had guests coming over, Adigia made my house sparkle. She did such a good job that I hired to come on a regular basis. I highly recommend Adigia for all your cleaning needs!
Adigia silva  / S A CleaningAdigia silva / S A Cleaning
Chris G.
Amanda and Patricia did an amazing job on my home. They were punctual, paid attention to the details, were thorough in each room and the house had a wonderful clean smell (which can be hard to do with our dogs)!
A&C Cleaning ServicesA&C Cleaning Services
Emelda B.
This was my first time ever to decide to hire a professional cleaner for my home. I had never hired anyone before as I had always did the cleaning myself. I suffer from indoor allergies that every time I would try to dust it would flare up so bad. A cousin of mine told me to find someone reliable and do my research on who to hire. I came across Ana Rezende’s name first in ‘Next Door’ and then found her reviews. Not a single bad review out of 60+ reviews. Ana, her husband Danilo, and Sandra came to my home this morning and did a deep cleaning of my 3 bedroom home. I also have 2 bathrooms and an additional 4th room that is not a bedroom. They did an unbelievable job cleaning every shelf, my stove/oven, all the floors, windows, every room in my house. They left my house smelling so clean and fresh. I don’t think I’ve ever seen my house so clean since we moved in it 3 years ago. Dust is always a problem, but they did such an excellent job getting rid of it all, even on our ceiling fans. I look forward to having more cleaning sessions with them. Even my toilet paper was fancy like I was living in a hotel!
Ana RezendeAna Rezende
Kimberly T.
I hired Patricia to clean my house before we put it on the market to sell. We were looking for a deep clean and she did an excellent job! She was on time and easy to work with. Her work was very detailed and everything looked perfect when she left! I would definitely hire her again and would recommend her to anyone looking for a great cleaning at a great price. Thank you SO much, Patricia!
Patricia MedradoPatricia Medrado
Cathy B.
Thank you for cleaning our home last week. I appreciate that you contacted me to come earlier when a client suddenly had to cancel. My husband and I thought you and your helper did an excellent job cleaning the house. Our bathrooms sparkled, and the kitchen was done very nicely. The floors all turned out very nice, and thank you for using my products to clean my wood floors. I appreciate the time you spent to do a thorough job, and I will be calling you to set up another cleaning date in a few weeks. Cathy Novato, CA
Jaqueline FerreiraJaqueline Ferreira
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