Luis was professional, courteous, friendly, and best of all, a great teacher. He came out to our condo at midnight and finished fixing our leaky sink fast! He was prompt with his responses via text, quick at diagnosing our problem, and swift getting to our place. As first-time renters, he informed us of the hardness of our water eating away at the plumbing, he showed us what to look for when fixing issues ourselves (I'm trying to be handy), and he had a great sense of humor; thus, demonstrating expertise in his craft and fantastic customer service. I highly recommend him! Thanks, Luis!