Since 1991, Universal Appliance and Kitchen Center has been serving the greater Los Angeles area and has provided dependable service to our customers. Universal Appliance and Kitchen Center meets the highest performance standards in the business from employee training to customer care.
We specialize in the sales, service, repair, maintenance, and installation of products manufactured by the leading appliance manufacturers. These appliances are known for innovations in design and technologies. Our technicians, both service and installation, receive extensive, ongoing training from all appliance manufacturers, so that we can offer you prompt, courteous, and always professional service.
In addition to our service expertise, we maintain a large inventory of replacement parts, so that we can repair your appliance promptly and during the initial service call.
Our commitment to service excellence extends to our Customer Service Representatives as well. You will find them knowledgeable, helpful, and genuinely eager to assist in any way they can. Our business has grown steadily over the years through referrals and repeat customers. We are among the leaders nationally with some of the brands we represent.
Our pledge to you: We will make every effort to solve your appliance problem with the highest possible service expertise and efficiency.
What We Do: Universal Appliance and Kitchen Center provides in-home service and installation for all major brand appliances throughout Los Angeles County and most of Ventura County.
Factory Authorized: We are factory authorized to service and install most of the brands we represent.
Trained Technicians: Our service technicians receive many hours of factory training to stay abreast of the ever-changing technologies, and are able to provide you with the most professional service possible.
Service Integrity: We use genuine replacement parts and state-of-the-art test equipment to maintain your appliance's operating performance and integrity.
We Are Careful: We respect your property and make every effort to safeguard it during your service experience. We use protective coverings and cleaning materials.
Customer Service Representatives: Our Customer Service Representatives are very knowledgeable and will make every effort to resolve your appliance concerns. We are here to help you.
The Process: Our office is open from 7:00 a.m. to 9:00 p.m. Monday through Saturday and from 9:00 a.m. to 6:00 p.m. on Sunday. To help you plan your day, we our providing you with a two-hour window as to when to expect the service technician. We realize your time is valuable and we'll do our best to minimize any inconvenience.
Stocked Service Trucks: Our service trucks are well stocked with genuine replacement parts and test equipment. We will make every effort to service your appliance as efficiently as possible. In the event we need additional parts that are not stocked on our service truck, we have access to a number of sources and will make every effort to order and receive the part as soon as possible.
Universal Appliance and Kitchen Center is dedicated to providing you with outstanding customer service. It is our goal to provide you with the most positive service experience possible. We value you as a customer and will make every effort to exceed your expectations.
We provide services on all brands of appliances, such as refrigerators, freezers, washers, dryers, dishwashers, stoves, ranges, and ovens.