FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have absolutely no hidden fees. The payment you are making is the number on the invoice, which you will have in hand within 24 hours of your inspection. If you’re a returning customer, veteran, or senior, ask us about our available discounts.
- What is your typical process for working with a new customer?
Once you get in touch with us, we’ll schedule your inspection within 3 business days. During the inspection, we’ll take detailed measurements, discuss your preferences, and review your project timeline. Within 24 hours of that consultation, you’ll receive a clear, itemized estimate so you know exactly what to expect—no surprises.
- What education and/or training do you have that relates to your work?
Our team brings over 12 years of hands-on roofing experience, backed by more than a decade of expertise in handling insurance claims. No matter your situation, chances are we’ve seen it before—and we know how to get it done right. You can count on us for knowledgeable, reliable support from start to finish.