Greta is nothing short of amazing. From the very first time that I even input the project in Thumbtack, with the long list of my desires and must have, she was one of the first to respond. Her enthusiasm is what drew me to choose SMB Vacations for my travel needs. Greta is patient, very personable and most importantly, knowledgable about all things travel. She responds quickly to e-mails, answers all questions to make you feel at ease and works timelessly to make sure you are getting everything you want for the price you are comfortable paying. She is very understanding and never comes across upset, judgmental or tired of providing her help, expertise and assistance. Not only was she considerate of my wants and needs but she was able to put together a wonderful package for 4 woman, all with different budgets, wants and needs. When we got ready to book, the airline system messed up pricing due to a few unforeseen glitches and Greta went to bat for us to ensure that we received the best price and happened to get it even lower that what we expected with better flights and options!! She did this effortlessly!!! Greta and SMB Vacations are now my go to travel agency. You will not be disappointed with SMB Vacations. You'd be cheating yourself if you went with any other travel agent. THANK YOU GRETA!!!!