Jason promptly called me about my initial problem, he was professional, friendly and showed genuine concern for our problem. When it comes to a computer problem it is very important to have somebody that knows what they're doing and is detail oriented, prompt, affordable, honest and has great communication skills. Jason lives up to all of this skill set and more! We found him to be trustworthy and took it upon himself to go above beyond many times throughout our computer predicament. We are 100% completely satisfied and would recommend Jason to anyone looking for some help with their computer issues!