The company, starting with the office, was super friendly and professional. The technician came on time, was really knowledgeable and was fast, which is good since you pay by the hour. They did a complete toilet replacement, and I got 5 quotes, ranging from $160 down to $100, and then his quote of $75. So of course, I wondered, he will take more time and it will be more, however, in speaking with them (by email), he thought 1 hour would be sufficient. Knowing I have two more, i wanted to test them. He now has seen the other two and told me he thinks it will be even faster and not more than $150, probably less, so therefore, they were the cheapest too. Price a side, i would use them again, as they are now going to come back to do the other two. I highly recommend him and you can call me at 407-948-8816 to discuss, since I always wonder if 5 star reviews are true, and I can personally vouch for him as I never heard of him until Thumbtack this weekend.