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Very professional and flexible. We weren't able to turn the power (electricity) on in the house in time for our appointment. Carl made arrangements to send out a truck that did not need power in a timely manner. House previously had a dog but after the cleaning there was no odor. Highly recommended and will use again.
Carlos worked hard to remove the pet stains, and the carpet looks great now! Now I can sell the house!
Mae & Derrick did an outstanding job in my Townhouse in Midtown. I have 2 cats and travel, so I needed everything dusted and floors & carpet done. They went over & beyond my expectations. My home smells clean and looks clean. They didn't miss a spot. I can now entertain my guest and relax. I will use her service again.
He did an excellent job! I'm selling my house, and needed him to come fairly quickly. He came next day! I have 2 dark, long-haired dogs - and he spent the time to help get ALL the hair and pet stains out of our berber carpets to look brand new again! He definitely goes above and beyond, and takes his time to make sure you get the best service possible. I highly recommend!
Mark and his team were extremely professional and fast yet thorough. The team of four cleaned over 16,000 sq./ft. of carpeted floor space in just a little over 4 hours! My facility, Monkey Joe's - Southlake located in Morrow, GA is a children's inflatable party and play center where children wear just there socks while playing so cleanliness is essential. Having a concession eating area and party rooms there is always opportunity for drink and food spills so Mark and the team Pre-Treated, Sanitized, and Deodorized all the carpet and the place was fresh and clean when they finished. There was no wet water smell, no overpowering fragrance smell, there was just No Smell. It was weird to just smell nothing but it was amazing. I could tell that Mark loves his business because he explained the carpet cleaning ins and outs to me throughout the cleaning and I felt more informed by the time they finished. I would refer Mark and his team to anyone.
Great job! Very professional and quick. Able to get all stains and pet smell out of carpet.
They were great! From the beginning stages of getting initial information, they were super patient with all of the questions I had. Gregory was the nicest person ever, he even showed up early to the appointment. I had a pretty bad pet urine stain on a carpet and it looks soo much better now. Would def recommend to anyone
Charity Floors did a fantastic job cleaning my carpets for move out inspection. Price was very reasonable. I was a bit skeptical when they came in with what looked like commercial rug doctors, but I was incredibly surprised at the results. The carpet looked great when they were done, and all of the traffic and pet stains were gone. My only drawback was a miscommunication error on their part which resulted in them showing up over an hour later than I'd been scheduled for. I would use them again in the future.
Reggie is awesome. I got exactly what I requested. He was very reasonable in price. He was courteous, timely and my carpet has never looked and smelled cleaner. I wilm definitely be using and recommending his services again.
Mike was great in cleaning my carpets! I had pet stains in my apartment and he was able to get them up in a matter of minutes! He was on time and professional! I highly recommend his services and even gave his card to my friends and neighbors. Overall the carpets look outstanding!!
I tried everything to rid my home of pet odor, and this process really worked. Tim was timely, personable and professional
Al was great! My carpet looks great looks brand new. Got out the pet stains too. Awesome job will use Al again.
We contact MultiServices to come and clean our carpets due to pet odor and kids. Alejandro showed up on time and took care of our carpets and even added at pet treatment to help with the odor, when I got home our house smelled fresh and our carpets looked new! We appreciate the hard work and dedication Alejandro puts into making sure we where satisfied with the overall service. We would recommend him to anyone looking at getting their carpets cleaned by a professional, specially if you have pets, kids or both. Thank You!
Maurice responded to my inquiry within 2 minutes, arranged to come on the same day I requested in a pouring rainstorm and did a fantastic job! Removed 10 years of pet stains - the carpet looks brand new!
On time, professional and great value. My carpets look brand new. Got rid of all the pet stains and smells awesome. I will definitely use them again and again.
I had a very bad odor in my home. Not knowing it was mold until new image mold doctors came in, inspected and fixed the problem. Great job guys!!! I highly recommend these guys!!
Dry Fresh Plus LLC was so wonderful! They were professional and friendly and our carpet is super clean. You can't even smell any pet odor at all. I would reccomend them and we plan on using them again!
Contacted this company based off the reviews I saw on this site. I am very satisfied with the service I received overall. Barry and his team restored my crawlspace and main level of my home in downtown Decatur ga and what a great relief to come home from work and smell fresh air. No more musty odors in the house. I highly recommend them.
I normally don't take the time to do reviews. (Sad I know). BUT in this case, I had a near hopeless case or so I thought. I just acquired a rental property that had soooo many pet stains throughout the home. CarpetMakeovers was able to come in and remove the stains AND smell!!! I couldn't believe it. Thank you for saving me from having to replace the carpet. ----F. Hamilton
Excellent customer service, really delivered great quality in cleaning of my carpet. Completely removed pet stains and smelled fresh! Will highly consider hiring them for any water damage issues. Thanks Ron, you were great!
We had several companies look at our mold issues. Once we learned about Nano's process and how they treat more than just the local mold area...we hired them! Great job, extremely professional, and YES we will only & always hire Nano for odor or mold.