I set up and scheduled an appointment for installing a security door, but ended up unable to attend myself! Luckily my wife was able to be free that day and the gentleman that came by was lovely according to her. Eric, the contractor, showed her the available and compatible options at the Home Depot 2 turns away and also did some other door-work. We had doors that were too snug, a storm door that didn't have its catch-coil, and another door that didn't have a key when we bought the house. He made a quote only knowing of the security door and hardly budged from it. Such generosity truly is a blessing, and I'll definitely be passing his number on to friends and our real-estate agent. Good work done pleasantly!