FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
No two projects are the same, as each has specific labor and material demands. Rather than provide bad information with a guestimate, we prefer to deliver a specific project quote based on the demands of that particular project.
- What is your typical process for working with a new customer?
Every project begins with a site visit and inspection (in the case of new construction we begin with a review of the blueprints). From there we meet with the client to get a sense of their project goals and discuss various options. With this information in hand we typically prepare an estimate and review everything with the client. Its at this time we look at styles and colors of materials. Once the client has approved the work to commence, the project goes into our production system to coordinate the delivery of materials and the installation itself. Once materials arrive, a company representative inspects them to confirm everything is as it should be. The project is then free to commence. Once completed a thorough clean-up occurs and a representative walks the property with the client to ensure everything is satisfactory.
- What education and/or training do you have that relates to your work?
Becoming a craftsman isn't as simple as attending a single workshop or training class. Our team has varied backgrounds, and through hard work and dedication has received extensive training and certification in the trades. We are the preferred contractor for several major manufacturers meeting their highest levels of training and recognition.