FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At our company, we truly believe in fair and transparent pricing, and we promise no hidden fees! Our rates take into account the amount of junk you have, the types of materials, and the labor needed to get the job done. We’re also happy to provide free estimates right from the start, so you’ll always know what to expect—no surprises here! Plus, we love to give back, which is why we offer special discounts for seniors, veterans, and our loyal repeat customers. Whether you need a quick pickup for a single item or a full home cleanout, we’re here to work with you to find a budget-friendly solution that fits your needs. Let’s make your space clutter-free together!
- What is your typical process for working with a new customer?
We don’t leave until the job is completed to your absolute satisfaction. It all begins with a quick phone call or an online quote request. We’ll gather details about the size of the job, what items need to be removed or cleaned, and any specific instructions you may have. Then, we’ll arrange a time that works best for you. Upon arrival, we conduct a thorough walkthrough, confirm the estimate, and jump right into action. Our commitment is to ensure everything is done perfectly and that you’re 100% satisfied with the results.
- What education and/or training do you have that relates to your work?
Our team is highly skilled in home cleaning and junk removal, equipped with extensive hands-on training in safety procedures, heavy lifting, sorting materials, and professional-grade cleaning. We prioritize eco-friendly disposal practices and exceptional customer service through regular training sessions. While formal education isn’t always essential in this field, our experience and accountability set us apart, and we excel in both.