House Cleaning

Find a house cleaner near Westmont, IL

Find a house cleaner near Westmont, IL

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?

The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.

Can I use digital payments to pay for house cleaning?

Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money. 

If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.

Are there ways to be safe if I hire a house cleaner when social distancing?

If you hire a house cleaner to clean the inside of your home, do not make physical contact. Stay at least 6 feet apart at all times, sanitize any surfaces after cleaning and wash your hands thoroughly. Exchange all payments digitally instead of with cash. When contacting a house cleaner, put a plan in place to ensure everyone's safety.

How can I find out if a house cleaner is considered an essential COVID-19 service provider?

A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.

Does a house cleaner need to enter my home?

Yes, in almost all cases a house cleaner needs to enter your home. However, a cleaner may not need to enter your home if they are solely cleaning outside areas. 

There may be some cases in which a cleaner is necessary. If so, take precautions — avoid being in the same room, make no physical contact, sanitize any surfaces and pay through a digital service instead of using cash.

Do house cleaners offer remote or virtual services?

House cleaning is generally done in person, but some may be willing to offer remote services. If you find a house cleaner’s profile that states they’re offering remote services, contact the pro to talk about your options. 

If you’d rather hire a house cleaner to clean your home when the pandemic is over, you may be able to book an appointment at a later date. Start by comparing local house cleaners in your area side-by-side.

Should I hire a move-out cleaning service or do it myself?

You may benefit from hiring a professional move-out cleaning service, depending on your budget, time frame and whether you will be getting a deposit back. Hiring a cleaning service takes the stress out of your move. But if you’ve had your house regularly deep-cleaned, or if your landlord will charge you for cleaning anyway, you can save costs by DIY-ing it.

What is the difference between a housekeeper and a house cleaner?

Although some house cleaning and housekeeping duties might overlap, a house cleaner is charged with the top-to-bottom cleaning of a home. House cleaner duties typically include basic and deep house cleaning, such as washing and sanitizing countertops, floors, tubs, toilets, kitchens and more.

Housekeepers or maids are hired to lightly clean and maintain certain aspects of the home. This might include dusting, washing dishes, changing sheets, doing some meal preparation and restocking the client’s groceries and personal care products.

It’s also worth noting that a housekeeper or maid is usually one individual employed to a home (sometimes hired as a live-in), while a house cleaner is oftentimes accompanied by a team of cleaners. 

What are the different types of house cleaning services I can get?

There are several services offered by professional house cleaning companies, each suited for a different purpose. These services include:

  • Standard cleaning, which is a basic cleaning typically done on a weekly or monthly basis;
  • Deep cleaning, which is a detailed cleaning with more intensive work than a standard clean;
  • Move-in and move-out cleaning, which is a detailed service preparing a home for residents moving in or out;
  • Green house cleaning, which is a service that uses eco-friendly cleaning supplies and products. 

Aside from the type of cleaning services available, homeowners may also choose daily, weekly, monthly or one-time services.

How much should you tip maids or cleaning services?

Tipping between 15 and 20 percent is considered an appropriate tip for maids and house cleaners — just as it would with a barber, food delivery driver or taxi operator. During the holidays, you might want to consider tipping a bit more. 

It’s important to note that some housekeeping and maid services might include a tip within the service fee, which should be explained to you in the service contract. Talk to house cleaners in your area to find out what's included in their fees.

Reviews for Westmont house cleaners
Jonathan N.
Mirsada did a wonderful job cleaning our house, and we will definitely hire her again for future cleanings. She was very professional, knowledgeable, and didn't cut any corners. Would highly recommend her services to anyone looking for a cleaner.
LAM cleaning companyLAM cleaning company
Jen W.
We had Arisbeth come do a deep cleaning at our house after several construction projects and a lot of dust! We were staying at our vacation house during all of this and Arisbeth was so great communicating with me from afar to get the job done! They did a great job!
Isabel’s cleaning serviceIsabel’s cleaning service
Martika G.
We had our house cleaned today it had been quite a while since the housekeeper came. I really like Katie and she was very nice she always wanted to be sure that we understood each other. My house looks great. They do not rush they are methodical. I pln to use them again. Martika
ALPHA EURO CLEANING, INCALPHA EURO CLEANING, INC
Georgianna M.
I asked them to come help me clean a very dirty apartment. When they arrived it was clear they were not into it, and said they felt the job was not "just cleaning", which I did explain it was going to involve more than just simple cleaning. They did not have their own gloves, and they asked me if I could get some (a lot of trash to pick up), so I went to buy gloves, during which time they texted me asking for more than 3 times the original amount, telling me it would take 3 workers 9 hours to do. I told them that I could not afford that cost, and by the time I returned with gloves, they had left. They were friendly and obviously clear in communications. Nevertheless, the carpet cleaner I had hired helped me clean, and in 4 hours we had cleaned everything in every room, just he and I--and he charged me $100 for those 4 hours, which was less than 1/6 what Jimenez cleaning had asked and less than half the time, with only one worker besides myself--whereas we would have been 4 people, as I explained that I would work alongside them. I felt like they did not want to do a big cleaning job, which is fine. I felt badly that we had both wasted one another's time. They probably do a lovely job of standard house cleaning.
Chicago Cleaning ServiceChicago Cleaning Service
William S.
So, credit where credit is due: Sparkle came to my rescue on short notice when I had unexpected house guests and a ton of stuff to get done before they arrived. They were walking into a bachelor pad that looked like every mother's worst nightmare. Hiring a cleaner was trading badly needed time for money. Unfortunately, I couldn't supervise everything that needed to get done and double check things /before/ they got tossed and knock out my other errands. That said, when I was arranging things and calling in a building maintenance item, I noticed the lid to my popcorn maker was visible within a trash bag. Innocent mistake, again I wasn't available to supervise and the lid might have looked like a disposable container lid. Then I noticed a red piece of cloth. Odd. It turned out being my Threadless "Communist Party" t-shirt. It has no holes, stains, fading, or other indication of being garbage / a rag. Not quite as much of an innocent mistake. I will now be spending the balance of the afternoon going through trash bags to make sure nothing else got tossed and remopping floors. Not exactly the time savings I expected to have.
SparkleSparkle
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