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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What is the best waterproof flooring for a basement?

There are several great options for waterproof basement flooring. For example, epoxy floors are waterproof but are thicker and sturdier than paint. Make sure the concrete substrate has been prepared for application. 

Tile is a designer’s dream, giving you a moisture-resistant surface that’s infinitely customizable. Rubber sheets or tiles are also good waterproof options, particularly for playrooms, workout areas or laundry rooms. 

Vinyl tiles and planks imitate wood or other materials very convincingly, provide moisture resistance and last a long time. And sheet vinyl is affordable and a great waterproofing solution for those in need of quick fixes.

What’s the best way to set up a consultation or an appointment with a general contractor during the COVID-19 pandemic?

To set up a consultation or appointment with a general contractor during the COVID-19 pandemic, start by performing an online search for local professionals near you.

Message the contractor, and see if they are willing to set up a video consultation call instead of an in-person site visit. With video chat, the contractor may be able to assess the scale of the project, give you better information on what needs to be done and perhaps provide an estimate. Be sure to discuss virtual payments, as well as general strategies for staying safe.

Can I use digital payments to pay for general contractor services?

Currently, many general contractors are using common digital payment services like PayPal, Venmo, Square Cash, Zelle, Google Pay and more. And more will likely adopt these and similar platforms as coronavirus continues to force companies to take on digital capabilities.

Contact general contractors beforehand to discuss whether they accept digital payments, and take all necessary measures to meet social distancing recommendations. You can also compare general contractors side-by-side online to see which ones accept digital payments.

Do general contractors offer remote or virtual services?

General contractors perform manual work and typically need to be present to complete their projects. However, if you come across a profile that states the contractor is offering remote services, ask what those services include. You can also ask if they can perform a consultation via video call and if they can do the job while following guidelines from the CDC and local agencies.

How can I find out if a general contractor is considered an essential COVID-19 service provider?

To find out whether a general contractor is considered essential in your area during the current coronavirus pandemic, visit your city or state’s government website, which will have information on essential services.

Find information on national recommendations by visiting CISA’s Identifying Critical Infrastructure During COVID-19 webpage. However, not all jurisdictions follow CISA’s definitions of critical infrastructure. 

Reviews for Ashburn basement professionals
Travis R.
Received a detailed proposal for our basement remodel and did everything they said they would do, and on schedule. Quality was very good, and pleasant crew.
M C Merrill Construction LlcM C Merrill Construction Llc
Jonathan K.
We recently had the opportunity to partner with Harris and Sons on a basement conversion project. They were quick to respond, got started quickly, and finished on schedule. We are already working on second project with them, and look forward to a long term relationship with another great contractor in Harris and Sons.
Harris & Sons LLCHarris & Sons LLC
D. K.
We recently finished a basement remodel with Joe and DeMarco Builders, and they've been incredibly responsive and helpful throughout the process. Although our project was smaller than some of his others, Joe has still made us feel like a priority and always makes time for us. His staff is professional and hardworking, and Joe has a great eye for taking a project from concept all the way through to completed design. He had a great visions for the space, but left room for our ideas and opinions. The result was a beautifully finished basement that is now nicer than the rest of our house! They won't be the cheapest quote you get, but their work is of excellent quality. If you're looking for a good design-build contractor, we highly recommend them.
De Marco Builders Inc.De Marco Builders Inc.
Jason L.
Joe and his team work very quickly and professionally, and they don't cut corners on quality. My basement turned out much better than I had ever imagined and Joe even helped with the colors, flooring, and tile. I definitely recommend him for your job if you are looking for good quality and hard workers!!
De Marco Builders Inc.De Marco Builders Inc.
Dillon P.
Toni and his crew were great to work with. We worked on waterproofing my basement and encountered a crack in the foundation that complicated the project. They were good about informing me of the changes, and educating me on the process we needed to take to fix the new problem. The end result was awesome and I think my house will float now before I see any moisture in there.
Homebuilders, LLCHomebuilders, LLC
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