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Top Rated Computer Organizers Around Ashburn, VA
Phil made an emergency call to our office and repaired the wifi and took one of the computers back for repairs. He returned the next day with the computer good as new and then reinstalled a new router to stabilize the network. Very professional and efficient!
Chris was fantastic! I waited until now (about a month after Chris helped me) to write this because I wanted to make sure I could explain just how invaluable he was to fixing my PC. He was able to identify the problem to a specific part, which allowed me to replace that and get my computer up and running again! He was very willing and able to answer all my questions and I even learned something about computer repair. Could not recommend him more.
Caliph was great. He gave a quote and stuck to the price. He was very professional and was able to fix my badly infected computer. I would recommend him to fix any computer. Thanks again.
Wow! Alex, the owner of Poseidon Systems, was amazing at understanding the requirements of our project, arriving in a timely fashion, meeting our business needs, and interacting in a professional and perceptive manner. We hired him to integrate a small business computer network. All computers are now linked just as we wanted them to be, including hard wiring between offices. It's rare to find a company that hits all the high notes; Poseidon definitely delivers. I highly recommend this company.
Kem installed new computer, connected computer to Internet and transferred files to new computer. He was very professional and polite. I will definitely recommend him to my friends and relatives.
Could not have had a better more qualified and professional person to remotely work on my computer. Outstanding job!
Michael was great to work with. he came to pick up my computer the same day, and returned it the very next day. He was able to fix the problem while the IT guys at my company told me that I needed to re-install windows. I'm glad I went with Michael's advice. Otherwise - I'd be retrieving every program and file that I had stored.
Excellent, Outstanding Service! What more can I say? Joey was on time, very professional, friendly, efficient, well-informed technically, and did the work I needed for a reasonable price. I highly recommend his computer services.
MA IT Services did an outstanding job repairing a computer that others told me was beyond repair. I am using Marvin for another assignment. He was very professional
replaced screen on laptop, had the computer back before the proposed completion date. will be the first call I make for future repairs.
I decided to use Christopher because my desktop had several malware and adware viruses on it that my normal antivirus programs couldn't remove. These were greatly affecting the performance of my computer. Not only was Christopher able to remove the viruses, but when he noticed that they had changed the operating system itself, he was able to refresh the o.s. and reinstall all my programs. Christopher was a complete professional, with excellent communication. He responded to my inquiries immediately, explained the work he had to do in a way that I could understand, and kept me up to date with every step he took in repairing my computer. My computer was completely repaired and performing better than ever within two days. I truly recommend Christopher to anyone who wants his or her computer repaired quickly and efficiently and with great care. It is obvious that Christopher loves what he does and that making your computer's performance be the best possible is very important to him. I couldn't be happier with his work.
Sam was courteous, punctual, and a true professional. He was able to solve several issues I was having with my computer and printer. I would not hesitate recommend him to anyone that needs any kind of computer work. He is defiantly my "go to guy" for all things computer.
Truly excellent. It takes a lot for me to write a review. The Eldest Geek got my computer fixed in 24 hours, which was super important since it is my work computer and I have upcoming deadlines. The price was reasonable and I couldn't be happier. Well worth the drive to Alexandria.
Gemar replaced the motherboard of an expensive computer of mine. I had tried to resolve the issue through two other service providers, but neither one was able to finish the job. Gemar was extremely professional, responsive and provided great value. I would go back to him in a heart-beat.
Thanks so much, Ben, for bailing me out of so many computer problems. Just knowing you're there to solve issues with my Mac that seem impossible for me to handle is a true comfort and relief. Thanks for being you.
Let me start by saying that I usually do not write reviews but I would be remiss if I didn't this time. Because, not only was this my first time using Thumbstack, but I was shocked by the great experience that I had. Damon arrived on time and was extremely professional. He explained each process while repairing my computer. I also received a courtesy diagnosis, and would have had to pay triple for the services he provided at any other repair store, especially for mobile services. I would highly recommend Damon and would use his services again in the future.
Knowledgeable and Professional...I want to thank you for your outstanding service on my personal computer. You are not only knowledgeable, but a professional computer expert. I will recommend your services to my friends and business associates.
It was bad news for us- our computer would not start up. We panic and started calling local tech companies. We were impressed with Cheaper Than A Geek and decided to give them a shot. As it turns out, our hard drive (whatever that is) failed. They were able to get all of pictures and music back, and at a very fair price. We will certainly use them again!
We have lived in this area for 17 years and have used many services from many companies. We have been taken advantage of from roofers to plumbers so I learned to do my homework BEFORE hiring anyone. I used Thumbtack, Angie's List, and Better Business Bureau to check for complaints and other reviews. I questioned many other computer services about their computer training, certifications, credentials, policies, warranties, services, experience and prices. Before knowing the depth of my extensive computer problem, many other companies(about 7) gave me assurances with promised results with a quick turn around time. Diverse Concepts is the only company that asked me pertinent questions and gave realistic answers while also scoring perfect scores with my above questions and expectations. They are a trusted Dept of Defense government contractor dealing in classified information with a government security clearance so I knew my private information would stay private and secure. I was extremely pleased to see that these top notch experts are a Service Disabled Veteran Owned Business. They also have a wide network of external resources(not just an individual working from home). Robert was the IT tech that fixed my computer nightmare and I couldn't be more pleased. He gave me updates and explained the issues in a timely manner for every step of the process. The original quoted price was not increased even though the work and time involved was probably more than 5 times what was originally thought....this was not due to the company's fault but rather from us incredibly receiving a corrupted Windows Service Pack platform when we bought the computer! Diverse Concepts was able to fix everything 100% without loss of any data and they even set all my personal settings back. They educated me on the best antivirus, malware and other ways to protect my computer. They explained what they did to clean up my computer to where it is at lightning speed. Robert also scheduled time for me to learn and answer my questions/concerns when I picked up the computer at no charge! They offer an inexpensive fantastic service to monitor and update all aspects of my compute(Windows, antivirus, security, Adobe, malware, patches, Java, spyware, disk cleanup, disk defragment, etc.) in addition to remote access for future problems-what a great peace of mind this is for me. I would not hesitate to recommend them or use them in the future. I am putting them on my speed dial! They have exceeded even my high expectations. Diverse Concepts is a company that is truly an established and reputable PROFESSIONAL company in every aspect with great service, personnel and pricing.
I would definitely use them again. I am very happy with how they fixed the problems I was having with my computer. email@example.com
I have purchased several devices and software from Damion as well as remote computer support. Customer Service is very important to me and Damion never disappoints! He took the time to compare and contrast all the different computers and software with me down to the internal memory! What really got me was he recommended a computer that he didn't even have at the time. Gratefully, He was able to get that device for me because I didn't want to give the sale to anyone else after the time he took with me. I purchased a laptop for my daughter and myself. My daughter some how messed up her computer by adding some malware or virus or something and Damion not only explained to me what it was just from the computer symptoms but was able to remotely fix it. He even patiently worked on my mother's computer several times after she has downloaded or messed something up thinking she is computer savvy. I am sorry for the length of this review but I believe Damion is worth it. I would give 10 stars if I could!