House Cleaning

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?

The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.

Are there ways to be safe if I hire a house cleaner when social distancing?

If you hire a house cleaner to clean the inside of your home, do not make physical contact. Stay at least 6 feet apart at all times, sanitize any surfaces after cleaning and wash your hands thoroughly. Exchange all payments digitally instead of with cash. When contacting a house cleaner, put a plan in place to ensure everyone's safety.

How can I find out if a house cleaner is considered an essential COVID-19 service provider?

A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.

Can I use digital payments to pay for house cleaning?

Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money. 

If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.

Does a house cleaner need to enter my home?

Yes, in almost all cases a house cleaner needs to enter your home. However, a cleaner may not need to enter your home if they are solely cleaning outside areas. 

There may be some cases in which a cleaner is necessary. If so, take precautions — avoid being in the same room, make no physical contact, sanitize any surfaces and pay through a digital service instead of using cash.

Do house cleaners offer remote or virtual services?

House cleaning is generally done in person, but some may be willing to offer remote services. If you find a house cleaner’s profile that states they’re offering remote services, contact the pro to talk about your options. 

If you’d rather hire a house cleaner to clean your home when the pandemic is over, you may be able to book an appointment at a later date. Start by comparing local house cleaners in your area side-by-side.

How much does it cost to deep clean a house?

Deep cleaning a house goes beyond the surface level to clear out the dust, grime and gunk that’s collecting on the fan blades, hiding in the blinds, and built up inside the refrigerator drawers. Deep cleaning of a home or apartment costs more than regular house cleaning because it takes more time, effort, and cleaning products. You may choose to have a deep cleaning once or several times a year in addition to your standard cleaning services. You may have a one-time deep cleaning to prepare for company or to clean after a house party. Companies may charge an hourly rate or a price per square foot, or may offer you a flat rate after they have visited your home and estimated work time. The national average house cleaning price is $110-$150, with rates ranging higher for deep-cleaning services. Here are some examples of how a company may calculate their deep-cleaning prices:

  • 10 cents per square foot (compared with 5 cents per square foot for standard house cleaning).
  • $300 for a 3,000-square-foot home.
  • $25 per hour per worker for deep-cleaning services.

What should I ask a house cleaner or maid before hiring them?

There are many questions to ask a cleaning service before you hire them to make sure they’re the right fit. These questions might include:

  • How much do you charge?
  • How do you set your prices -- per hour or per square foot? Or, do you charge a flat rate?
  • What is your past work experience? Can I see a list of references?
  • Are you accustomed to working with different home or apartment types and sizes?
  • Can you work with children or pets in the house?
  • What types of cleaning products do you use?
  • Do you bring your own cleaning supplies and products?
  • How often can you clean my home?
  • Is there anything you recommend I do (or don't do) to my home before you arrive?

For more tips on how to hire the best maid or house cleaning service, read our smart hiring guide.

What is included in a deep house cleaning vs. a basic house cleaning?

A basic house cleaning typically includes tasks like carpet cleaning, wiping countertops, taking out the trash, doing the laundry and washing dishes. A deep house cleaning is a much more involved process, where all aspects of the home are given full attention for a cleanout. In a deep house cleaning, the cleaners will wet-wipe everything from door frames to light switch plates, making sure to also clean walls, windows, air vents, ceiling fans, furniture and more.

Should I hire a move-out cleaning service or do it myself?

You may benefit from hiring a professional move-out cleaning service, depending on your budget, time frame and whether you will be getting a deposit back. Hiring a cleaning service takes the stress out of your move. But if you’ve had your house regularly deep-cleaned, or if your landlord will charge you for cleaning anyway, you can save costs by DIY-ing it.

Reviews for Ashburn house cleaners
Connie H.
Unable cleaning my house . I so happy my house is cleaning
Jeannie's Cleaning, LLCJeannie's Cleaning, LLC
Andrea P.
My house has never been this clean. They had two people clean for 4 hours for their house cleaning rate!
Gold general servicesGold general services
Rhonda A.
It was no nice to come home to a clean house!!!!!
Homemaid CleaningHomemaid Cleaning
Caron B.
Terrell did a great job cleaning our house.
Resident Safety Home InspectionResident Safety Home Inspection
Amelia S.
Did a wonderful job cleaning the house for my family.
Hill's ServicesHill's Services
Lisa M.
Deep cleaned our house - great job & thorough, will be using them again for our regular cleaning!
Super CleanSuper Clean
Tendai M.
Mary did an amazing job cleaning a really messy house
Mary MarceloMary Marcelo
Bill B.
Denise is awesome!! On time, right on budget and a great full-house cleaning!
A Touch of Shimmer with Class by Denise LLC 💎A Touch of Shimmer with Class by Denise LLC 💎
Ryan F.
Overall excellent work! House is cleaner than when we moved in!!
Jeannie's Cleaning, LLCJeannie's Cleaning, LLC
Valerie A.
They did an amazing job cleaning my 4bed/3bath house as I prepare to sell it. Thank you for making my house look amazing!
Heavenly Brazilian CleanersHeavenly Brazilian Cleaners
Krishna K.
Came on time and did a very good job cleaning house and arranging things
A New View Cleaning Services LLC.A New View Cleaning Services LLC.
Gina r.
My house is so clean! Thank you ladies for working so hard!
Crase & Company LLC, CleaningCrase & Company LLC, Cleaning
Kim l.
They Worked with a team of three and they cleaned the house so well . Looked and smelled so clean . I would definitely hire them back .
Express Cleaning SolutionsExpress Cleaning Solutions
Thomasiana M.
Green Clean did a great job getting our house clean so we could host guests. The house smelled amazing! I'm very pleased with the work done and the fact they use natural products. We will be using their services again!
Green CleanGreen Clean
Hanna F.
Although they were late getting to my house they did an excellent job and a thorough cleaning!
Nikki's Business and Household Cleaning ServicesNikki's Business and Household Cleaning Services
Chris B.
Did a great job cleaning my house after we moved. Highly recommend!
Elexis Enterprises LLC Cleaning ServicesElexis Enterprises LLC Cleaning Services
Heather B.
My house was cleaned very well! The cleaner I normally use is recovering from surgery, but I wouldn't hesitate to hire a Touch of Shimmer in the future.
A Touch of Shimmer with Class by Denise LLC 💎A Touch of Shimmer with Class by Denise LLC 💎
Camden M.
Jeannie and her crew were very nice and did a fantastic job! I left them at the house alone and came home to a clean house; with everything done as discussed!
Jeannie's Cleaning, LLCJeannie's Cleaning, LLC
Khamida B.
Meichelle and Sandy did a great job cleaning our house. I was very happy with the result.
Posh & Polished CleaningPosh & Polished Cleaning
Mary K.
Kleen Bathrooms was amazing! Devonna was so friendly and left our new house spotless (including the fridge and cabinets!). Because of Kleen Bathrooms, we are excited to move into a clean house.
Kleen Bathrooms - CincyKleen Bathrooms - Cincy
T. M.
Provided a good deep clean on house - vacuum, dust, wipe cabinets, mop post-construction dust off vinyl floor. Left things clean and fresh.
A&A Cleaning ServicesA&A Cleaning Services
Devika K.
I highly recommend their cleaning services. I just got my house deep cleaned and I’m extremely happy with their service. Will definitely hire them again.
D - EdD - Ed
Barbara R.
Excellent deep cleaning of entire house (4 bedroom and 2 baths) including basement for a reasonable rate.
The Dust WhispererThe Dust Whisperer
Cindy N.
My husband and I wanted to surprise our son and daughter-in-law with a freshly cleaned house when they returned from their honeymoon. Denise and her husband both came and did a fabulous job. The house smelled so fresh and was sparkling clean for the kids when they returned. They were very detailed in the cleaning. I would recommend their service to others. Thank you!
A Touch of Shimmer with Class by Denise LLC 💎A Touch of Shimmer with Class by Denise LLC 💎
Leo P.
I called them at 11:00 in desperate need of a move out cleaning service. They came two hours later, got straight to work, and had the whole place clean in 5 hours!! It was the dirtiest house I have ever seen — five boys living in a three bedroom house with only one bathroom for all five of them. They had never cleaned the house in a while Year of living there! But ori’s people got it looking brand new. My son and his friends got their security deposit back! I an recommending Pri’s cleaning services be to everyone I know.
Pri's Property ServicesPri's Property Services
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What you need to know about house cleaning companies & services.

Professional cleaning services vary depending on the company, but they all have the same goal: relieve the homeowner from the burden of day-to-day and special occasion cleaning tasks. 

Common cleaning services.

Here are just a few house cleaning chores that professional cleaning services offer:

  • Window washing
  • Oven cleaning
  • Fridge cleaning
  • Cobweb removal
  • Floor sweeping and mopping
  • Vacuuming
  • Toilet, shower and tub cleaning
  • Bed linen replacement
  • Pet hair removal
  • Blinds and baseboard dusting 
  • Blinds and baseboard dusting Blinds and baseboard dusting 
  • Countertops, furniture and cabinet cleaning

What are the different types of house cleaning?

There are several services offered by professional house cleaning companies, each suited for a different purpose. Some of the most popular types of house cleaning include:

  • General or regular cleaning, which is a basic cleaning typically done on a weekly or monthly basis
  • Deep cleaning, a detailed cleaning with more intensive work than a standard clean.
  • Move-in and move-out cleaning, another detailed service that prepares a home for residents moving in or out.
  • Green house cleaning, which is a service that uses environmentally friendly cleaning supplies and products.

Aside from the type of cleaning services available, homeowners may also choose daily, weekly, monthly or one-time house cleaning services.

Benefits of hiring house cleaning services.

Hiring a house cleaning service allows you to enjoy your home and focus on doing other tasks. Whether you have a demanding job, are juggling the needs of a large family or just want to experience the serenity of a clean home, hiring a house cleaning service can help. 

Questions to ask house cleaners.

Before you hire a house cleaner, be sure to ask them a few questions. For example:

  • What’s included in your services?
  • Do you charge extra for any other cleaning services?
  • Are you comfortable working in homes with pets?
  • How flexible is the cleaning schedule? For example, can we skip a few days or a week if we are away on vacation?
  • Do you have any specific cleaning recommendations for my home?
  • Will you bring cleaning equipment and cleaning products, or will you use mine?

How to get house cleaning cost estimates.

You can get a variety of price and cost estimates from house cleaners near you on Thumbtack. Here, you'll find a number of professional cleaning services as well as their reviews from customers, photos of homes they’ve cleaned and more details about their services. 

How to find the best house cleaners near you.

Finding the best house cleaning services is a matter of figuring out what you need and finding a professional who meets your requirements. Start by choosing house cleaners with high ratings and mostly positive reviews. Then, get price estimates from several cleaners near you.

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