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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much do movers cost?

When accounting for moving costs, you can generally expect to pay around $30 to $50 per mover, per hour. However, these costs could change and you should compare movers in your city to estimate the true cost of your move.

Moving companies usually provide a team of at least two individuals depending on the size of the job and the objects to be moved. This hourly rate also changes with driving distance. And, moving specialty objects such as pianos can also drive up the cost. Some moving companies may provide a free estimate even offer a flat rate if the job.

For more information on moving costs, read Thumbtack’s cost guide on movers.

Can I use digital payments to pay for moving services?

Most local moving companies are likely to accept some form of digital payment. Particularly with the COVID-19 pandemic, more companies are likely to conduct transactions through platforms like PayPal, Zelle, Square Cash, Venmo, Google Pay and more. 

To ensure the mover accepts a platform you can use, you can peruse the mover’s online profile and see what is listed there. You can also ask the mover about payment policies during a consultation call.

What’s the best way to set up a consultation or an appointment with a mover during the COVID-19 pandemic?

If you’re trying to set up a consultation or an appointment with a mover during the COVID-19 pandemic, make sure to use digital tools to avoid exposure. When searching for movers online, ask if they’d be willing to do a video chat to assess the size of your move. This will be in place of the typical “walk-through” they perform, and they may be able to give you a price quote. You can also discuss safe strategies for completing the job during your call or video chat.

How can I find out if a mover is considered an essential COVID-19 service provider?

Your local city or state’s government website is a great resource if you’re trying to figure out whether a mover is considered an essential service provider during the COVID-19 pandemic.

For a source of national guidelines, visit the CISA website’s Identifying Critical Infrastructure During COVID-19. On this page, you’ll find 16 categories of critical infrastructure sectors. But note that some -- not all --  jurisdictions follow CISA’s definitions of critical infrastructure. 

Does a mover need to enter my home?

A mover will likely need to enter your home -- unless you’ve placed all of your belongings outside beforehand. To stay safe during the COVID-19 pandemic, you might to consider keeping all (or most) of the work outside and/or having at-risk individuals leave the house while the movers work. 

You can minimize exposure by doing a preliminary walk-through by video call instead of in person. Discuss your options with the top movers near you before hiring one.

Do movers offer remote or virtual services?

Movers generally need to be present to do their job. But if you come across a mover’s profile that states they’re offering remote services, you can contact them to see what those services include. 

Are there ways to be safe if I hire a mover when social distancing?

If you decide to hire a mover, consider making adjustments to accommodate current guidelines. This may involve staying outside while the mover works inside your home or letting the mover handle only parts of the move.

It’s important to follow social distancing guidelines while performing any service work. For example, do not make physical contact with the movers, maintain at least 6 feet of distance between you at all times, and use digital payments instead of cash or a check.

What is considered a local move vs. a long-distance move?

Local moves are among the most common moves. Unlike a long-distance move, a local move is typically less than 50 miles and does not cross state lines. Generally, a local move only takes one day, and movers tend to charge by the hour. 

The definition of a long-distance move may vary depending on the moving company. Generally, a long-distance considered to be any move of 400 miles or more. However, some say a long-distance move is over 50-100 miles. 

Local Move

A move under 50 miles

Long-Distance Move

A move over 50-100 miles or over 400 miles; may also be called an “interstate move” or “out-of-state move”

Out-of-State Move

A move that crosses state lines; may also be called an “interstate move” or “long-distance move”

Interstate Move

A move that crosses state lines; may also be called an “out-of-state move” or “long-distance move”

Intrastate Move

A move that begins and ends in the same state, typically beyond 50 miles

Interstate moves require additional legal preparation and will incur additional costs for distance, the amount and weight of your items, the preparation required and various other factors. Moving companies tend to do an initial weighing of the truck, which you should be present for.

A move that crosses state lines is considered an interstate move or an out-of-state move. Contrast this with an intrastate move, which begins and ends in the same state, but is typically above 50 miles. 

To determine whether your move is local or long-distance, contact the best movers in your area.



How much does it cost for long-distance movers?

Long-distance movers transport your belongings across the country for you. No more renting a trailer and road-tripping from state to state with your entire house hitched to your bumper. Long-distance movers make the move happen so you can fly to your new home, suitcase in hand, and wait for your furniture to arrive. Nationally, the average price range for long-distance movers is $1,490-$2,230. The distance you are moving and the number of cubic feet the movers have to transport will both affect cost. Another factor in long-distance moving costs is whether you choose to pay for an exclusive move or a consolidated move.

In an exclusive move, which is more expensive, your belongings are the only cargo on the moving truck. The movers travel directly to your new house and deliver your belongings on a scheduled day. A consolidated move is more affordable because the movers transport your belongings along with those of other people, saving them time and gas — which means you save money. The downside is that your belongings typically arrive with a two-week delivery window rather than on a prescheduled day. Read reviews to make sure you can trust the company with your possessions to ensure a peaceful moving process.

Can you move furniture by yourself?

You might be able to move smaller items like nightstands, small desks, chairs and small tables by yourself. However, it’s best to get a professional mover near you to move larger items such as couches, dressers, armoires and televisions. 

If you do decide to move furniture by yourself, carefully lift and lower items and take your time.

Reviews for Ashburn movers
Aliyah K.
The movers were quick and careful moving my furniture in and out our homes. Highly recommend and the value is great.
Baku MovingBaku Moving
ILC-Concepts L.
Very professional fast movers
EZ MoversEZ Movers
Deandre b.
The Three Brothers Movers did an exceptional job for my move. From the start they communicated early and frequently. Furthermore, they handle my items with extreme care and they move all item without any property damage. I will certainly use the their services again and highly recommend them!
Three Brothers MoversThree Brothers Movers
Cameron S.
Lewis Piano Movers came on the day schedule at the time provided. Piano was delivered with care. They even moved another item for me within the price. Will use again.
Lewis Piano Movers, LLCLewis Piano Movers, LLC
Rachel H.
Where do I even begin?.. Pro Movers were energy savers! My friends bailed out on us the day of our move day, and I reached out to Terrence and explained to him the need for movers, and he was able to squeeze us into his schedule. He takes pride in his company by ensuring we were good to go from every aspect of the move. Terrence and his partner disassembled furniture and were quick on their feet. Thank you SO MUCH, Pro Movers! I will hire you all again.
Vicki V.
From the beginning Rose Carole took excellent care of my requests and needs. They were extremely flexible in scheduling which constantly changed due to other work being done on my house. They not only moved my furniture but they stored it at their facility and returned it to my home in the excellent condition in which it was received. William constantly checked to ensure the moving crew had arrived and that everything was going smoothly. The crew that picked up the furniture and returned it were extremely professional, courteous and knowledgeable re the most efficient moving tactics. one item was moved in the wrong location it was too big for my husband and I to move it. I called Rose and the very same day she sent a crew over to move the item per my specifications. My experience exceeded my expectations since this is my first time utilizing recommendations from Thumbtack. I can't leave out the reasonable price of everything. I heartily recommend Great Nation Moving for all your moving/storage needs.
Great Nation MovingGreat Nation Moving
Joanna L.
Your Pro Movers, LLC did an outstanding job on my move 8/5/21. I requested three men and they all were so professional and took great care of my furniture. They were professional, on time and the rate was affordable. I recommend this company. Gordon, Gilbert and Terrence are by far the best movers I have used.
Tara B.
Great Movers live up to their name. They were able to assist me when another moving company left me without support two days prior to closing on the sale of my home. They were professional. It was one of the best moving experiences I've had to date. I plan on rehiring them in the future, and I have told family and friends about their work.
Great MoversGreat Movers
Thumbtack Customer
Professional and fast service. Charlie and his team moved me in less than an hour. Highly recommended.
Charlies moving and haulingCharlies moving and hauling
Rob M.
All I can say is he did what he does and everything was moved efficiently and with care.
Carmen W.
They were late 30 mins for the schedule. But they were good. I was moved within the 2 hours minimum.
My Movers LLCMy Movers LLC
Stephanie T.
They did a great job coming last minute to move my things! I really appreciate their promptness and how quickly they work.
EverBright Logistics LLCEverBright Logistics LLC
Colleen S.
Best mover I have ever employed. Skilled, efficient, and anxious to help with any task. Has a side skill in computers.
AT MoversAT Movers
Astrine C.
Alexus and Brandon did phenomenal with moving my heavy items! They were on time and courteous. I definitely recommend hiring them!
Hauling Not StallingHauling Not Stalling
James B.
This team of professionals were great from initial correspondence until final correspondence. I can’t thank these guys enough for the outstanding service they provided to a somewhat old Veteran like myself. Other than a couple “to be expected” moving dings, the move was perfect. A million thanks and I would highly recommend using you guys anytime!! All the best!
Luxe Moving Philadelphia, PALuxe Moving Philadelphia, PA
Veronica B.
On moving day I thought the movers were fairly efficient. I'm almost sure they squeezed me for extra time, but ok fine. I moved my items into a storage unit and left them there for over a year. It wasn't until I moved my things out of the storage unit that I realized how badly these guys have destroyed my adjustable bed base. They folded/stored the base of the unit in a way that broke the piece that controls the foot raise portion. They also tore the fabric around the perimeter of the base excessively by the way it was shoved against the sliding door and could only be more torn everytime the door was opened. Over a year later, I have no recourse. I can only give a cautionary tale for others. The attention to detail and care for your items is simply not there with these guys. Do not entrust your valuables with them.
Sanyika C.
Working with Aykhan and Colibri Moving was a really great experience from the very start. I received prompt and clear communication through out the entire process and they went out of their way to navigate and accommodate a multi-pick up move. I’m grateful for their attention to detail and ease to work. I am very happy with the final result and pleased to recommend them by leaving a 5 star ⭐️⭐️⭐️⭐️⭐️ review!
Jennifer G.
I absolutely recommend Name Your Price Movers. They helped me move and everything was absolutely smooth and amazing. All interactions were professional, on email, phone, and in person. They arrived on time, took time to walk the house, and planned in an organized way how things were going to be placed in the truck. The employees were pleasant and work carefully but so so fast. I was amazed of how fast they neatly carried all the items and carefully loaded and unloaded the boxes, bags, and furniture. Although we did not have an elevator, they worked quickly but very safely. When they unloaded the truck, they placed all items in different rooms as directed, also when finished, they asked me to walk the house and let them know if there were any boxes or items I wanted them to move to a different area. My entire move was completed in 3 hours, including drive time to the new location. The price was fair and a bargain, for the quality of work this company provided. Please use them, you will not be disappointed.
Name Your Price MoversName Your Price Movers
Phil W.
Ali and his team were very responsive to my changing needs. It was nice to have at least one constant over the course of this move. We packed the majority ourselves and the team flexed to accommodate small changes to content and timing. For 2 people moving a 1BR , 1 BA and den, roughly 50 miles ( DC to Baltimore) our total cost was just under 1200, not including packing materials we purchased. Overall, a great experience.
Name Your Price MoversName Your Price Movers
Tara B.
Refined Cleaners, LLC did an amazing job of moving some old furniture and carpet remnants. They were able to take them to the dump. It allowed me to continue with preparing my home for sale.
Refined Cleaners LLCRefined Cleaners LLC
Chris Y.
Everyone was very responsive and punctual. I received a call immediately after sending in my request. Movers arrived at the exact alloted time. Were very friendly and professional, and finished the work quickly. Highly reccomend.
Ally Moving LLCAlly Moving LLC
Capricia G.
Great workmanship, even helped me charge my car battery when my car stalled out. Best, easiest and smoothest move I’ve ever had! Referring this company to all my family and friends!
My Movers LLCMy Movers LLC
Tiffani S.
We contacted 'Best Movers' on Friday, July 30th and scheduled a furniture move for Saturday July 31st at 5:30 PM. We corresponded with a gentleman who identified as "Vincent." The move was confirmed by a phone contact, and Vincent stated that we would have a two person crew with a truck to complete the move. However, at 5:30 PM no contact had been made from the company or Vincent, and no one arrived to complete the scheduled move. We placed a call to the number provided by Vincent, and he stated that the crew was "10 minutes out" from the location. After 30 minutes the crew had still not arrived. We placed several more calls to the number provided by Vincent, but each call was routed to a personal voicemail with no company greeting. We were forced to scramble to make other arrangements on a Saturday afternoon, when most moving companies are completely booked. We finally received a contact from Vincent at 6:30pm. However, Vincent responded as if he was unaware of the booking, and turned to ask another party, during the call, if they had actually scheduled a 5:30 booking, as if he was not the one who had spoken with us. Vincent then stated that the crew was in Baltimore, working on another project, and would not be able to complete the project we had confirmed. Vincent then asked if we had paid a deposit. We had to remind Vincent that we asked about any necessary deposits, and forms of payment. Vincent had informed us, during the phone contact, that a deposit was not required, but payment could be completed by cash, cash app, or paypal. Vincent had been specific about this on the call, even requesting that we use paypal in a method that did not charge him. However, when we reminded Vincent of this conversation, he immediately hung up! This behavior is highly unprofessional, and the entire experience has unfortunately made us unable to recommend this company.
Best Movers (Prince Asong MOVING)Best Movers (Prince Asong MOVING)
Chassis H.
Ken and the other gentleman working with him were amazing in moving us today. Not only were they fast, but they were also professional & careful with our belongings. Thanks for your awesome service! We'll be referring you to others and using you again when the time comes.
Rachel H.
If it were not for the movers being friendly and helpful, the rating honestly would be a 2. There was much confusion from start to finish. - The booking start time was 8/8:30 am, and they showed around 9:07 am, with no heads up. - I had a three-bedroom, 2.5 bath townhome, and American Movers sent a two-bedroom truck. Due to this, there were many interactions (stop times) and two trips versus one. (The owner did modify the travel time from billed time. Just inconvenience, and I had to modify the loading dock reservation.) I disagreed with the price at the end and expressed why to the co-owner or assistant. The co-owner/assistant was not polite nor understanding one bit. She did not want to hear me out and was talking over me. I was super shocked. I asked what system do they use to verify and confirm work/stop times. The owner, Zain, intervened, and was a bit more understanding, and waived 30 minutes from the total. However, their start/stop time management isn't as thorough, so I advise anyone to text them yourself of stop/start times for your record.
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