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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much do movers cost?

When accounting for moving costs, you can generally expect to pay around $30 to $50 per mover, per hour. However, these costs could change and you should compare movers in your city to estimate the true cost of your move.

Moving companies usually provide a team of at least two individuals depending on the size of the job and the objects to be moved. This hourly rate also changes with driving distance. And, moving specialty objects such as pianos can also drive up the cost. Some moving companies may provide a free estimate even offer a flat rate if the job.

For more information on moving costs, read Thumbtack’s cost guide on movers.

Can I use digital payments to pay for moving services?

Most local moving companies are likely to accept some form of digital payment. Particularly with the COVID-19 pandemic, more companies are likely to conduct transactions through platforms like PayPal, Zelle, Square Cash, Venmo, Google Pay and more. 

To ensure the mover accepts a platform you can use, you can peruse the mover’s online profile and see what is listed there. You can also ask the mover about payment policies during a consultation call.

What’s the best way to set up a consultation or an appointment with a mover during the COVID-19 pandemic?

If you’re trying to set up a consultation or an appointment with a mover during the COVID-19 pandemic, make sure to use digital tools to avoid exposure. When searching for movers online, ask if they’d be willing to do a video chat to assess the size of your move. This will be in place of the typical “walk-through” they perform, and they may be able to give you a price quote. You can also discuss safe strategies for completing the job during your call or video chat.

How can I find out if a mover is considered an essential COVID-19 service provider?

Your local city or state’s government website is a great resource if you’re trying to figure out whether a mover is considered an essential service provider during the COVID-19 pandemic.

For a source of national guidelines, visit the CISA website’s Identifying Critical Infrastructure During COVID-19. On this page, you’ll find 16 categories of critical infrastructure sectors. But note that some -- not all --  jurisdictions follow CISA’s definitions of critical infrastructure. 

Does a mover need to enter my home?

A mover will likely need to enter your home -- unless you’ve placed all of your belongings outside beforehand. To stay safe during the COVID-19 pandemic, you might to consider keeping all (or most) of the work outside and/or having at-risk individuals leave the house while the movers work. 

You can minimize exposure by doing a preliminary walk-through by video call instead of in person. Discuss your options with the top movers near you before hiring one.

Do movers offer remote or virtual services?

Movers generally need to be present to do their job. But if you come across a mover’s profile that states they’re offering remote services, you can contact them to see what those services include. 

Are there ways to be safe if I hire a mover when social distancing?

If you decide to hire a mover, consider making adjustments to accommodate current guidelines. This may involve staying outside while the mover works inside your home or letting the mover handle only parts of the move.

It’s important to follow social distancing guidelines while performing any service work. For example, do not make physical contact with the movers, maintain at least 6 feet of distance between you at all times, and use digital payments instead of cash or a check.

What is considered a local move vs. a long-distance move?

Local moves are among the most common moves. Unlike a long-distance move, a local move is typically less than 50 miles and does not cross state lines. Generally, a local move only takes one day, and movers tend to charge by the hour. 

The definition of a long-distance move may vary depending on the moving company. Generally, a long-distance considered to be any move of 400 miles or more. However, some say a long-distance move is over 50-100 miles. 

Local Move

A move under 50 miles

Long-Distance Move

A move over 50-100 miles or over 400 miles; may also be called an “interstate move” or “out-of-state move”

Out-of-State Move

A move that crosses state lines; may also be called an “interstate move” or “long-distance move”

Interstate Move

A move that crosses state lines; may also be called an “out-of-state move” or “long-distance move”

Intrastate Move

A move that begins and ends in the same state, typically beyond 50 miles

Interstate moves require additional legal preparation and will incur additional costs for distance, the amount and weight of your items, the preparation required and various other factors. Moving companies tend to do an initial weighing of the truck, which you should be present for.

A move that crosses state lines is considered an interstate move or an out-of-state move. Contrast this with an intrastate move, which begins and ends in the same state, but is typically above 50 miles. 

To determine whether your move is local or long-distance, contact the best movers in your area.



How much does it cost for long-distance movers?

Long-distance movers transport your belongings across the country for you. No more renting a trailer and road-tripping from state to state with your entire house hitched to your bumper. Long-distance movers make the move happen so you can fly to your new home, suitcase in hand, and wait for your furniture to arrive. Nationally, the average price range for long-distance movers is $1,490-$2,230. The distance you are moving and the number of cubic feet the movers have to transport will both affect cost. Another factor in long-distance moving costs is whether you choose to pay for an exclusive move or a consolidated move.

In an exclusive move, which is more expensive, your belongings are the only cargo on the moving truck. The movers travel directly to your new house and deliver your belongings on a scheduled day. A consolidated move is more affordable because the movers transport your belongings along with those of other people, saving them time and gas — which means you save money. The downside is that your belongings typically arrive with a two-week delivery window rather than on a prescheduled day. Read reviews to make sure you can trust the company with your possessions to ensure a peaceful moving process.

Can you move furniture by yourself?

You might be able to move smaller items like nightstands, small desks, chairs and small tables by yourself. However, it’s best to get a professional mover near you to move larger items such as couches, dressers, armoires and televisions. 

If you do decide to move furniture by yourself, carefully lift and lower items and take your time.

Reviews for Ashburn movers
Crystal C.
Family Moving took the stress out of moving. The moving crew was polite and patient and the cleaning crew efficient. Highly recommend!
Family Moving & StorageFamily Moving & Storage
Lauren F.
This was my very first moving experience and I could not be happier. Movers arrived on time, moved all my belongings with care and made sure I was happy before leaving. Would recommend to anyone moving.
Reliant Moving Services LLCReliant Moving Services LLC
Ron S.
DO NOT USE!!! Scheduled our move with castle movers a week in advance. Verified 1 & 2 days before moved. They called 2 hours before our move and cancelled!!!! Left us high and dry with no time to complete our move. Will never use again! Absolutely horrible experience.
Castle MoversCastle Movers
Kelsey W.
Movers were great and all furniture handled carefully. Great movers.
Brother Bear MovingBrother Bear Moving
Thumbtack Customer
We'd had a move of 700+ miles. We contacted Castle Movers to load our truck. Very professional, very personable, very kind. We would like to recommend Castle Movers for all your moving needs.
Castle MoversCastle Movers
Mussette K.
After 2 moving companies no showed, I reached out to AJ Moving to see if they had an availability. Not only did they fit me in but they arrived early and completed the move quickly and efficiently. Thank you for saving my move!
AJ MovingAJ Moving
Camille T.
Brother Bear moving was wonderful to work with! I needed movers to help with loading a pod to move across country. Ryan responded to my inquiry immediately and was able to set up my move right away. He was very nice and friendly. On the day of the move, they showed up right on time. The two movers - Zion and Caleb I believe were their names - worked super quickly and were very kind and polite. Would recommend Brother Bear moving to anyone!
Brother Bear MovingBrother Bear Moving
Samantha S.
The movers were very friendly and very efficient! They moved our stuff with great care and even wrapped the furniture so nothing got dinged up in the move. Price was very affordable for such a great moving experience, would definitely recommend!
LaTanga H.
The guys were great and moved everything that needed to be moved without hesitation or question.
Castle MoversCastle Movers
Thumbtack Customer
Great guys the move went smoothly, very careful and very efficient with time. This was a wonderful move, nothing like any of my last moves total. I will be calling them again to move me out of storage ! Thank you Leslie
Castle MoversCastle Movers
Erin S.
We had two movers for a local move. They worked very quickly, were very professional, and was extremely affordable compared to all other moving companies I contacted before finding Secured Moving Company. Would definitely recommend them to anyone looking to move and don't want to pay an outrageous price in hidden fees or travel expenses.
Secured Moving Company LLCSecured Moving Company LLC
Kimberly W.
The team of movers was very prompt and professional. They efficiently moved all of my household goods from a storage facility to my new home with absolutely no mishaps of any kind. It was also one of my most cost efficient moves ever. Secured moving is definitely someone that I will use again and I wholeheartedly recommend them to anyone in the market for movers.
Secured Moving Company LLCSecured Moving Company LLC
Derrick V.
Excellent moving experience with these guys! Colton made my move quick and painless. Thanks!
Family Moving & StorageFamily Moving & Storage
Thumbtack Customer
These movers were very polite and moved are things in an efficient manner. Good job guys.
Hawk Movers LLCHawk Movers LLC
Peter C.
I have used movers several times in past. Secured moving is by far the best for quality and price. Arthur explained everything before the move and offered some great advices that helped me with the process. The crew showed up on time and they moved my whole house within the estimated time for the job. I am highly recommending secured moving.
Secured Moving Company LLCSecured Moving Company LLC
Thumbtack Customer
Great experience with castle movers! Then men were very nice and moved everything so quickly and carefully. I will be moving again in a few months and will definitely choose them again!
Castle MoversCastle Movers
Dawn T.
Great team of movers! They moved our very heavy piano with much care. Friendly and professional.
Youngstars Moving & DeliveryYoungstars Moving & Delivery
Derek B.
I was very pleased with the moving services by Secured moving. It was coming a downpour, also the beginning of the pandemic, and the team did not miss a beat. I highly recommend this group for all moving services.
Secured Moving Company LLCSecured Moving Company LLC
Natalie R.
Amazing communication pre-move, and so nice to work with regarding changes to my moving schedule!
Family Moving & StorageFamily Moving & Storage
Thumbtack Customer
Our move got off to a rocky start as we were set up to move in the afternoon. The move before ours took much longer than expected as the movers were not given full disclosure of that move. We were given the opportunity to move the next day which was a Sunday or white until Monday. We chose Monday morning. The movers showed up on time and called to let us know they were in route. Once they arrived they assessed our furniture and needs and got busy. Tim and his crew were nothing but professional and courteous. They got us moved with no problems. I will definitely be calling them again.
EkoMovers of DallasEkoMovers of Dallas
Shelby W.
Secured Moving did a great job moving us! They were prompt and got straight to work, getting the job done efficiently and quickly! We will definitely be using them on future moves!
Secured Moving Company LLCSecured Moving Company LLC
Irene H.
Thank you Maverick Movers for a great and speedy move!! Would definitely use them again. Thanks!
Danielle B.
They arrived on time and worked efficiently to get the items moved that I needed moved. Would highly recommend.
Independent Transporter-Move&DeliveryIndependent Transporter-Move&Delivery
Sherra O.
Secured Moving Company LLC, made moving easy. Arthur had exceptional customer service and he was also pretty funny. Arthur suggested best practices for moving. Because of those tips , I started preparing 1 month early. The moving team , Juaquin and Markquis, were punctual and never stopped moving. Very appreciate that they were not just trying to “ run up @ the clock on me. They were swift , yet precise. I was use Secured Moving again and recommend to my family and friends.
Secured Moving Company LLCSecured Moving Company LLC
Kelli M.
Worst move experience ever! I have moved all over the DFW area my adult life (30+ years) and have never had a move take this long. We moved from a less than 1000 square foot apartment (2nd floor) to a 2 story duplex. It took over 9 hours. Yes, it was hot but I have NEVER had lazier movers. They did not work together at all. They also did not wrap most furniture and damaged several pieces. Do not use these movers!
Youngstars Moving & DeliveryYoungstars Moving & Delivery
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