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EBRR was extremely pleasant and upfront in assessing the situation we were dealing with. They are a family owned business which is quite a pleasure as there is no francise to deal with. The manager Ed will walk through the measures over the phone and is always to speak with when you have questions. Another contractor had given us a wrong assessment as well as high price. Ed had more knowledge and the price was 20% cheaper! My wife requested Luis the general manager who is quite knowledgeable on the procedures to follow. We will definitely be using them again for any restoration, cleaning needs.
This service is EXCEPTIONAL. Not only did the owner reply within minutes after I contacted Thumbtack, he gave me a quote (which was right in line with my budget, so I accepted immediately) and scheduled my upholstery cleaning within a few days. He arrived on time, did a fantastic job, was professional and personable, and I would have him back for other work - carpet or furniture cleaning - in a heartbeat.
Mr. Beltran did an excellent, thorough job deep cleaning the interior of my car, which was needed due to a pet accident. I couldn't be happier.
This guys are awesome!! We moved to a our new home in Rockville and our contractor recommend us to do a complete ducks cleaning because the house is old and the ducks systems are dirty - and because we host everyone for the holiday I needed it done asap! I was looking on yelp to find a local company that can help us with that, I called some companies and no one had an open window for the day before the holiday. Then my friend gave me Leo number & he said he had an excellent experience with him, I called him he got my information - 2 days later (a day before the holiday) he was at my house with is helper and did a complete cleaning. Higley recommend!!
Ron was prompt in inspecting the area and explaining what needed done. He was able to meet my tight timeline for completing the work. Ron and his work was great and professional. I did think the cost of the project was high in proportion to the work needed.
We were scheduled for 9am on a Saturday morning. He left me a message at 8:30am saying his vehicle had broken down and kept apologizing. I let him know that he could come later in the day if he got another vehicle and to keep me posted. About 2 hours later, he called saying he was all set and he would be over in an hour. He also let me know it would take about 2 hours for the cleaning (1800 sq feet) and then 2 hours to dry. He arrived with all materials, had to use the faucet (to mix the solution), but was great. We showed him what needed to be cleaned and he was very good. He finished in the exact time he told us. We would use him again.
We had several large area rugs removed, cleaned and replaced in the living, family, study and sun rooms. The results were very satisfactory in that all the rugs were noticeably brighter. Before returning our rugs, Spectrum called to inform us that a small area of binding on an older rug came loose during the cleaning process. It was actually quite insignificant, but I appreciated their upfront honesty as I would not have noticed it otherwise. We were pleased with the care the technicians used in rolling up and handling our area rugs. Also much care was taken to avoid marking walls, furniture and woodwork with the hoses and equipment used while cleaning several rooms of wall-to-wall carpet. Our experience with Spectrum was pleasant and positive and we will call on their services again.
PuroClean was excellent to deal with. Rick showed up exactly when scheduled to provide an initial estimate. Once I decided to move forward, we scheduled the crew to come out - they were on time, polite and kept me up-to-date with what was going on with the project. They were efficient and super easy to deal with. Rick even responded to my calls post-project to address an issue that wasn't even caused by his crew. His portion of the project was completely finished and he had been paid but was still very willing to help me get answers. My final bill was exactly as it was presented in the proposal. No surprises. Refreshing! I would definitely use PuroClean again.
I have used Capital Air Care for air duct cleaning, water damage, restoration and mold remediation in my home. I felt confident, that I chose the right company from their prompt response and quality workmanship. They addressed our needs with professionalism and expertise. I trusted their ability to handle our remediation and restoration needs which makes doing business smooth and refreshing.
Masterpro did a water damage restoration in our basement after a leaking pipe flooded it. I could not be any happier with their services. They did a very neat job. I recommend!
Jeff was extremely detailed in the explanation of our issue, his plan to address it, and the cost estimates. He was thorough, organized, and professional. We would definitely recommend his services.
We had a great experience with USA Clean Master. We called to get an estimate for cleaning our sofa and armchair. The gentleman over the phone was very polite; he gave me an estimated price for the job, and we scheduled an appointment. On the day of the cleaning, I received a call from their technician 30 minutes before his arrival. He was very professional and friendly. He did an excellent job removing all the stains and odor from our furniture. I appreciated his effort in cleaning it. I will recommend them to friends and family.
Great job Tko water restoration these guys are the first company that greet you witb booties in there hand and they did just what the website says treat your home like there's 100 star review😊
Tony was the best. His work was professional and clean. He went above and beyond to ensure the mold issue was resolved. He was careful and neat while he worked and left the space immaculate once he was done. His prices were also the best out there. In addition, he was also just a really nice person to deal with. I would highly recommend him and would 100% use him again if I have any mold issues in the future. Hiring him is a no brainer!
VIP Steemer was excellent in their customer service from the first contact with them. They showed up on a holiday as it was December 23 when the flood happened in our home. They responded the same night after hours and began water restoration services immediately. They were friendly, fast and continued to come back daily until the work was completed. They sent in ladies to clean up the mud left from the water damage after the rooms were dry and they had begun the removal of damaged drywall and floorboards. They were there to help us and jumped in to do the work when our insurance company left us hanging for days and were not willing to send out contractors to begin the process of restoration for days on end due to it being the holiday season between Christmas and New Years. We called VIP Steemer after the initial night of cleanup and found out they could handle the complete process immediately and contracted with them to do the entire job from start to finish. They worked with us on inventory of our damaged and salvaged household goods for the insurance company claim, packaging and storage in a facility in order for the restoration process to begin to restore our house for the contracting portion of the work. It was a seamless process and they were careful to take excellent care of all our goods as if it were their own. Our items were completely safe with them. Julian Iwundu worked with us and developed a relationship with us throughout the entire process keeping us abreast of the progress and inquiring on our satisfaction. If something was not to our liking during the contractor phase, they went out of their way to fix it immediately. Julian Iwundu walked us through how to send our insurance check to the mortgage company to get it signed off so we could get it back to sign it and turn it over to his company when the work was finally completed and was very patient in the process (homeowners may not know that this occurs when there are damages to your property on an insurance claim when you have a mortgage with a large claim). They even brought everything back in excellent condition from the storage facility when the work was completed. We could not be more pleased with the entire job from start to finish. We were sad to see them go when everything was done that is how happy we were to have them around during the time they spent working on our home. We will definitely contact them again if we need any recovery, cleaning, contractor or moving services because of the level of trust they inspired in us.
They did a fantastic job at cleaning my neglected carpets lol. I have dogs who go as they please and bravo carpet cleaning were able to not only remove the smell but also make my carpets look as if they were brand new! They were very kind and did an excellent job. Would recommend!
I would recommend Green Home Cleaning to anyone, any time! They were not only professional and polite, the price was right. The technician who came to my house to wash my carpet was timely, and kind and understanding that I was nervous about carpet. My carpet looks BRAND NEW! It's fluffy and bright again, and I love knowing that it's sanitized.
Great customer service!!! Very professional and responsive. I signed the agreement and then the roof started to leak - they came out to troubleshoot and expedited the delivery of materials. Another storm and more damage to be repaired. They were very responsive and kept great communication with the changes in the weather and scheduling. The work was great and clean-up was outstanding. You didn't even know they were there. I would highly recommend this company. Keep up the great customer service, it is hard to find these days and really does make a difference.
I hired Brian and Rosa to do thorough clean-out of contents from previous owner and then a complete cleaning. Brian and his team which adjusted to the work needed was outstanding. He was diligent, friendly but most of all focused on doing the best job possible. The job turned out to be bigger than we all expected but Brian and his team worked professionally and perfectly with one goal only, satisfy the customer, live up to the expectations and also adjust timing and presence to work within the respect and needs of the customer. The job took better part of a day and then the cleanup the next day, Brian has a passion to please his customer and make sure the customer is more than satisfied. They were always on time, friendly and focused. Even when parts of the job got overwhelming, Brian seized the opportunity and made everything work and turnout beautifully. Rosie Reds made a challenging move into a wonderful transition. I highly recommend him for any job. He makes each job and task seem their own priority, no matter how large or small. Totally prepared, welcome and efficient and spotless. Thank you Brian and Rosa and everyone else that made a daunting task turn out to be a fantastic transition. Look no further---Rosie Reds is the one stop!
Unbelievable how fast they came to my house. Called in the middle of the night and a whole crew showed up in less than an hour to service my home. Took a few days to get everything back to normal but I am so satisfied with the work. Would recommend to anyone
Mr Kaufman entered my home and was extremely rude and obnoxious. He was condescending and was angry and refused a handshake from anyone in my home. He came to see the basement and was upset because I, as a consumer, who has the right to a fare bidding, choose to give my introduction of my vision and the description of the work to three contractors simultaneously (to include Mr Kaufman) and he was NOT HAPPY and began to insult me in my own home. Then he stormed out. I'd rather hire a homeless person with no experience than to hire him. I have buying power and this is America.