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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

Is it worth it to hire a roofer?

There are several reasons why it’s worth it to hire a professional roofer instead of attempting it yourself. The first is safety. Roofing is inherently dangerous, as a fall from a roof could seriously injure or kill you. Roofers have specialized equipment and training to help prevent accidents.  

Next is experience. Roofers know how to spot problems (leaks, missing shingles, moss or mold growth, etc.)  in your roof that could potentially save you from costly repairs down the road. 

And finally, roofers save you time by getting the job done quickly and with a high degree of quality.

What is the best roofing material?

The best roofing material for your home will depend on your budget and what you’re looking for. If you want a roof that has longevity, consider the following: 

Asphalt Roof

Lasts 20 years

$5 per square foot

Metal Roof

Last 50 years

$10-$18 per square foot 

Clay Roof

Last a lifetime

$15-$20 per square foot (for terracotta)

$20 per square foot (for Spanish clay tile)

Concrete Roof

Last a lifetime

$10 per square foot

Slate Roof

Last a lifetime

$10-$75 per square foot

Sources: The Spruce, NAHB

Contact the best roofers near you to get started on your roofing project today.

Does adding a new roof increase a home’s value?

Home sellers who add new roofing to their homes recover as much as 107% of its value, according to the Remodeling Impact report. If you’re thinking about selling your home, consult with your realtor or a real estate expert to find out which repairs you should prioritize before you put your home on the market. 

If replacing or fixing your roof is on your to-do list, contact the best roofers near you to receive free estimates.

How long does a roof last?

A roof’s lifespan depends on two major factors: the material and how well the roof was installed. Assuming that the roof is installed properly, here’s how long different roofing materials should last:

  • Asphalt shingle roof: 20 years
  • Metal roof: 50 years
  • Slate roof: 100+ years (lifetime)
  • Clay roof: Lifetime
  • Concrete roof: Lifetime
  • Copper roof: Lifetime

Contact the best roofers near you to get free estimates and start planning your roofing project today.

How do you know when you need a new roof?

Some of the signs that indicate you need a new roof include cupping, warping and peeling asphalt shingles, as well as cracks on certain shingles. Other warning signs may include:

  • Leakage
  • Exposed nails 
  • Missing granules
  • Droopy, sagging roof
  • Moss, mold or fungi growth 

A metal roof may need to be replaced when it grows rusty and begins leaking. Tile roofs made of clay, slate or concrete need repairs when cracked. Cleaning and inspecting the roof regularly can help prevent major damage from occurring. 

Contact the best roofers near you to inspect, repair or replace your roof.

Does a roofer need to enter my home?

Generally, a roofer will likely not need to enter your home. The bulk of the work takes place on and around the edges of the roof, where roofing material meets either dormer walls or other structures. So, there is usually no need for person-to-person contact. However, there might be some cases where a roofer needs to enter your home, perhaps to inspect damage or access electrical outlets.

You can take care of any consultation calls using video chats, photos and emails, and payment should take place on virtual platforms. Put together a strategy with any local roofing professionals you contact.

How can I find out if a roofer is considered an essential COVID-19 service provider?

To find out whether a roofer is an essential service provider during the COVID-19 pandemic, start by visiting your state or city’s government website. Local governments are providing up-to-date information for residents during this time.

A national guideline is available on CISA’s website, Identifying Critical Infrastructure During COVID-19. This page addresses 16 different categories of essential infrastructure sectors, but note that not all jurisdictions follow CISA’s definitions of critical infrastructure.  

What’s the best way to set up a consultation or an appointment with a roofer during the COVID-19 pandemic?

Because social distancing is important during the COVID-19 pandemic, it’s recommended that you message roofers after narrowing down your choices through an online search of local roofers near you.

Ask if the roofer is willing to conduct an assessment via video chat rather than a traditional site inspection. Additionally, strategize on what other steps you can collectively take to make sure you’re following guidelines on social distancing during this time, including conducting a virtual payment.

Can I use digital payments to pay for roof installation, replacement or repair?

Digital payment platforms are common among roofers, roof repair companies and other services. The COVID-19 pandemic will likely cause more service providers to adopt platforms like PayPal, Zelle, Google Pay, Square Cash, Venmo and others instead of cash or check to decrease the risk of transmission.

You can typically find out whether roofers accept digital payments on their online profiles, and you should confirm this information with them during a consultation call.

Do roofers offer remote or virtual services?

To find out the degree to which a roofing service can operate remotely, it’s best to contact local roofers and roofing repair specialists near you.

See if they will schedule a video call so that you can show them the project and get an idea of the cost. This will also allow them to give you recommendations on the type of roofing material, and the best time of year to do the project. You might also be able to book a roof installation or repair service far out in advance.

Reviews for Ashburn roofing professionals
Lee W.
New roof looks great. Completed in one day.
7 Cities Roofing Co.7 Cities Roofing Co.
Thumbtack Customer
did not completely strip roof like he stated they would.
7 Cities Roofing Co.7 Cities Roofing Co.
Chris H.
Very pleased from the initial call for an estimate to the final payment. The crew that came were respectful and hard working. Unfortunately, the weather did not cooperate so it took longer than expected. I would reccomend 7 Cities roofing to anyone looking for a roof.
7 Cities Roofing Co.7 Cities Roofing Co.
Roselyn R.
Angel responded the same day I posted my request. Came over the next day to review the work needed. Gave me a decent quote for work requested. Scheduled the work for Friday. Called on Thursday to set up a time. He happened to be free on Thursday afternoon so he and a helper showed up that afternoon as promised. Completed the work in short order. I will hopefully be hiring his company in the fall to do a full roofing replacement. July 2019 update. My roof started having more issues so had Angel and Co come and do a full roof replacement. He came and did the roof review right away and had the new roof installed within one week. We've had two big storms since the install and am not having any issues. Thanks so much.
Xport RoofingXport Roofing
Jora O.
Ramon and his crew did an excellent and efficient roof replacement in one day! Ramon was extremely knowledgeable in helping us through our insurance claim and whatever needed to be done to make the process as smooth as possible. I would highly recommend 64 Roofing LLC.
64 Roofing LLC64 Roofing LLC
Thumbtack Customer
They replaced my roof on house and shed. Done quickly, professionally and cleaned up when done.
Quality Built ExteriorsQuality Built Exteriors
Ashley G.
7 cities did a wonderful job!! Ralph was very honest, straight to point and prices were reasonable! Our roof was done in a day as promised and two other neighbors have recently gone with 7 cities as well! Will definantley recommend to everyone I know needing a roof!
7 Cities Roofing Co.7 Cities Roofing Co.
Thumbtack Customer
Ricky & his crew were curtious performed the work quick & professional. After installing my roof they cleaned up so good you could not tell they had been around except the new roof. I would recommend Ricky & his crew to my best friend.
Ricky Shakallis RoofingRicky Shakallis Roofing
Thumbtack Customer
Hired Ricky was professional talked few times on phone explained in detail problem with roof. Ricky brought samples to home was easy to understand and gave great estimate. Crew showed up on Saturday morning very courteous and did a great job. Would recommend Ricky Shakallis to anyone needing a roof.
Ricky Shakallis RoofingRicky Shakallis Roofing
The Crew that Angel used to Install my Roof were on time, very Professional, and did an outstanding Job. Due their attention to Details and Quality of the material they use, you get an Excellent Value for your money. I highly Recommend you call Xport Roofing if you want a Contractor who is Fair and Honest.
Xport RoofingXport Roofing
Jeff F.
Had to get my roof repaired. Communication was great and the job turned out as promised. Very professional and would use again.
New Look Home Improvements : Class ANew Look Home Improvements : Class A
Tiffany H.
Tim came out the next day and repaired my roof very quickly and was great to work with! I will definitely be using them again!
Coastal TouchCoastal Touch
Brenton A.
LGFMH did a great job on my roof. I contacted them on a Sunday and they came out the next day to repair it. I will use them again
LGFMH ConstructionLGFMH Construction
Thumbtack Customer
Thanks to Ricky Shakallis and his crew, our roof looks outstanding. We found him to be very knowledgeable, flexible and honest. We didn't have to put any money down which was a plus compared to other roofing companies. He came out and gave us a quote within two days and worked around our schedules. Within a week we had everything set to get our roof done. His crew worked very hard and got the job done in a timely manner. By the time they left, everything was cleaned up and looked great. We are very pleased with the experience and will definitely do business with Ricky again.
Ricky Shakallis RoofingRicky Shakallis Roofing
Lashaundra M.
The company was very professional and was able to come out the next day to repair my roof and at a very reasonable price. I would definitely recommend and use this company again!
Xport RoofingXport Roofing
Curtis P.
My tenant managed the roofing project but all of my communication with Ricky was professional, prompt, and courteous. I would gladly use him again for any future projects.
Ricky Shakallis RoofingRicky Shakallis Roofing
Lisa B.
I would highly suggest 7 Cities roofing. The product is high quality. Hard working crew did a wonderful job. I would work with them again anytime.
7 Cities Roofing Co.7 Cities Roofing Co.
Thumbtack Customer
Carlos fixed the leak in my roof and power washed the house in one day. He is friendly, efficient and reliable. I would definitely recommend VarCon to my friends and family!
VarCon Corp.VarCon Corp.
Jim P.
An outstanding experience! I was a roofer for many years. The work was top notch I would recommend them to anyone looking for a roof. Very reasonable and professional! Thanks 7 Cities!!! Great Job!!
7 Cities Roofing Co.7 Cities Roofing Co.
Rachel R.
Xport Roofing came and replaced/repaired fascia wrapping that was damaged during a wind storm. They did and amazing job in a short amount of time. They were very professional and friendly. I would highly recommend them!
Xport RoofingXport Roofing
Raymond E.
Very reliable company! Work quality, responsiveness, and professionalism were great! Came out the next day after the request and was able to fix it. I would definitely recommend this company and will definitely use for any roofing needs in the future.
LGFMH ConstructionLGFMH Construction
George L.
I had a great experience with Mr. Yost regarding my roof replacement. I had an old, damaged roof and was given a fair estimate for services. The team showed up on time as soon as the weather permitted and finished within the same day. Debris was cleaned and removed from the yard with no problem. I had a small issue with payment as some of the more modern forms of payment (card, cashapp, zelle...) were not available. But, even with that, he was patient and worked with me for an easy solution. So I appreciate that as well. If you are looking for friendly service and quality work then I would definitely recommend this company.
7 Cities Roofing Co.7 Cities Roofing Co.
Ray A.
Workers were on site on time and completed the roofing and siding in one day! My experience with Ricky has shown me he is a very honest and trustworthy individual who takes great pride in his work. I strongly recommend him with a 5-star rating.
Ricky Shakallis RoofingRicky Shakallis Roofing
Thumbtack Customer
Mike was great in determining the cause of my roof leak. He was able to fix my leak on the same day of his assessment. I was told in detail what the repairs would include and the price was very reasonable. I would not hestitate to use Quality Built Exteriors again!
Quality Built ExteriorsQuality Built Exteriors
Thumbtack Customer
They started at 7:00 am, tore off shingles replaced plywood and put 41 squares down in a days time and at a good price. Ricky is very trustworthy and upfront and doesn't try to sell you stuff you don't need and his crew is out of this world. The roof looks GREAT!!!
Ricky Shakallis RoofingRicky Shakallis Roofing
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