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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much does office cleaning cost?

Office cleaning costs an average of $200, but prices can range depending on the square footage. An office that’s 1,000 square feet or smaller costs $120 to clean. Meanwhile, spaces that range from 9,000-10,000 square feet cost $880, on average.

You can get a personalized cost estimate for your office or commercial space by contacting commercial cleaners near you.

What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?

The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.

Are there ways to be safe if I hire a house cleaner when social distancing?

If you hire a house cleaner to clean the inside of your home, do not make physical contact. Stay at least 6 feet apart at all times, sanitize any surfaces after cleaning and wash your hands thoroughly. Exchange all payments digitally instead of with cash. When contacting a house cleaner, put a plan in place to ensure everyone's safety.

How can I find out if a house cleaner is considered an essential COVID-19 service provider?

A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.

Can I use digital payments to pay for house cleaning?

Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money. 

If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.

Does a house cleaner need to enter my home?

Yes, in almost all cases a house cleaner needs to enter your home. However, a cleaner may not need to enter your home if they are solely cleaning outside areas. 

There may be some cases in which a cleaner is necessary. If so, take precautions — avoid being in the same room, make no physical contact, sanitize any surfaces and pay through a digital service instead of using cash.

Do house cleaners offer remote or virtual services?

House cleaning is generally done in person, but some may be willing to offer remote services. If you find a house cleaner’s profile that states they’re offering remote services, contact the pro to talk about your options. 

If you’d rather hire a house cleaner to clean your home when the pandemic is over, you may be able to book an appointment at a later date. Start by comparing local house cleaners in your area side-by-side.

Should I hire a move-out cleaning service or do it myself?

You may benefit from hiring a professional move-out cleaning service, depending on your budget, time frame and whether you will be getting a deposit back. Hiring a cleaning service takes the stress out of your move. But if you’ve had your house regularly deep-cleaned, or if your landlord will charge you for cleaning anyway, you can save costs by DIY-ing it.

What is the difference between a housekeeper and a house cleaner?

Although some house cleaning and housekeeping duties might overlap, a house cleaner is charged with the top-to-bottom cleaning of a home. House cleaner duties typically include basic and deep house cleaning, such as washing and sanitizing countertops, floors, tubs, toilets, kitchens and more.

Housekeepers or maids are hired to lightly clean and maintain certain aspects of the home. This might include dusting, washing dishes, changing sheets, doing some meal preparation and restocking the client’s groceries and personal care products.

It’s also worth noting that a housekeeper or maid is usually one individual employed to a home (sometimes hired as a live-in), while a house cleaner is oftentimes accompanied by a team of cleaners. 

What is commercial cleaning?

Unlike residential cleaners, commercial cleaners focus on cleaning offices, buildings, retail stores and other commercial spaces. If you’re looking for someone to clean your home, hire a house cleaner instead. House cleaners specialize in cleaning bedrooms, bathrooms, kitchens and other areas in your home.

Reviews for Ashburn spotless cleaners
Regina J.
My home is always spotless after Anna cleans; she is extremely thorough. Additionally, she is punctual, professional and friendly. I highly recommend her cleaning service.
annas cleaning servicesannas cleaning services
Carlos L.
Ola did a great job on the exit clean of our townhouse. She was thorough and left the house spotless. Would definitely recommend!
Cleaning Comfort ServicesCleaning Comfort Services
Bruce S.
We are so happy we selected F&M to clean our home every two weeks. They showed up on time and the house was spotless when they left. They were very courteous, professional and responsive.
F&M cleaning servicesF&M cleaning services
Sheri Y.
We had a very very messy house with a lot of dog fur. The cleaners arrived exactly on time, and worked very hard for five hours and left the place as spotless as it's ever been. The price of the deep clean was very reasonable. We would definitely hire them again.
Ramirez Cleaning LLCRamirez Cleaning LLC
Carly J.
Miriam was incredibly responsive, her crew did an amazing job! We needed a deep clean after some renovations and dust was everywhere. We also have cats and dogs and the crew got every nook and cranny. Our house is spotless. We used to have a cleaning service come once a month and this crew did better than any of our past services in the area. Would not hesitate to have them come again. Highly recommend!
Speed Cleaning ServicesSpeed Cleaning Services
Sara Z.
Wow! My three level townhome has never looked better. I had some repairs and remodeling done on my finished basement and the contractors left everything covered in a THICK layer of construction dust. I’m talking about floors, furniture, personal belongings, it even got inside closed cabinets and drawers. Subirias Cleaning to the rescue! They responded to my request right away and got me on their schedule very quickly. They did an extremely thorough and detailed deep clean of my entire house, really tackling the construction dust and leaving everything spotless and beautiful. They were prompt, professional, and a pleasure to work with - highly recommend!!
Subirias cleaningSubirias cleaning
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