House Cleaning

Find a house cleaner near Beverly, MA

Find a house cleaner near Beverly, MA

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?

The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.

Can I use digital payments to pay for house cleaning?

Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money. 

If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.

Are there ways to be safe if I hire a house cleaner when social distancing?

If you hire a house cleaner to clean the inside of your home, do not make physical contact. Stay at least 6 feet apart at all times, sanitize any surfaces after cleaning and wash your hands thoroughly. Exchange all payments digitally instead of with cash. When contacting a house cleaner, put a plan in place to ensure everyone's safety.

How can I find out if a house cleaner is considered an essential COVID-19 service provider?

A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.

Does a house cleaner need to enter my home?

Yes, in almost all cases a house cleaner needs to enter your home. However, a cleaner may not need to enter your home if they are solely cleaning outside areas. 

There may be some cases in which a cleaner is necessary. If so, take precautions — avoid being in the same room, make no physical contact, sanitize any surfaces and pay through a digital service instead of using cash.

Do house cleaners offer remote or virtual services?

House cleaning is generally done in person, but some may be willing to offer remote services. If you find a house cleaner’s profile that states they’re offering remote services, contact the pro to talk about your options. 

If you’d rather hire a house cleaner to clean your home when the pandemic is over, you may be able to book an appointment at a later date. Start by comparing local house cleaners in your area side-by-side.

Should I hire a move-out cleaning service or do it myself?

You may benefit from hiring a professional move-out cleaning service, depending on your budget, time frame and whether you will be getting a deposit back. Hiring a cleaning service takes the stress out of your move. But if you’ve had your house regularly deep-cleaned, or if your landlord will charge you for cleaning anyway, you can save costs by DIY-ing it.

What is the difference between a housekeeper and a house cleaner?

Although some house cleaning and housekeeping duties might overlap, a house cleaner is charged with the top-to-bottom cleaning of a home. House cleaner duties typically include basic and deep house cleaning, such as washing and sanitizing countertops, floors, tubs, toilets, kitchens and more.

Housekeepers or maids are hired to lightly clean and maintain certain aspects of the home. This might include dusting, washing dishes, changing sheets, doing some meal preparation and restocking the client’s groceries and personal care products.

It’s also worth noting that a housekeeper or maid is usually one individual employed to a home (sometimes hired as a live-in), while a house cleaner is oftentimes accompanied by a team of cleaners. 

What are the different types of house cleaning services I can get?

There are several services offered by professional house cleaning companies, each suited for a different purpose. These services include:

  • Standard cleaning, which is a basic cleaning typically done on a weekly or monthly basis;
  • Deep cleaning, which is a detailed cleaning with more intensive work than a standard clean;
  • Move-in and move-out cleaning, which is a detailed service preparing a home for residents moving in or out;
  • Green house cleaning, which is a service that uses eco-friendly cleaning supplies and products. 

Aside from the type of cleaning services available, homeowners may also choose daily, weekly, monthly or one-time services.

How much should you tip maids or cleaning services?

Tipping between 15 and 20 percent is considered an appropriate tip for maids and house cleaners — just as it would with a barber, food delivery driver or taxi operator. During the holidays, you might want to consider tipping a bit more. 

It’s important to note that some housekeeping and maid services might include a tip within the service fee, which should be explained to you in the service contract. Talk to house cleaners in your area to find out what's included in their fees.

Reviews for Beverly house cleaners
Joan M.
They did a deep cleaning of my house prior to taking on regular cleaning. Their service was AMAZING. Every surface in the house was cleaned--including the glass on prints hanging on the walls. I recomend Roses without reservation!
Roses Professional Cleaning Service
Traci B.
Pam was on time and did an amazing job cleaning the house.
Pam's HousecleanerPam's Housecleaner
Thumbtack Customer
First time for recurring bi-weekly clean. Everything looks great, did a nice job and well, I have a clean house!
Best House Cleaner ServiceBest House Cleaner Service
Bea S.
Adriana and her helper did an excellent job cleaning my house (deep cleaning). I absolutely recommend them. Thank you.
Sister's Family CleaningSister's Family Cleaning
Christina T.
Ely responded to my inquiry right away and came to do a quick eval of my house. Her team came out to clean within days and did a fantastic job. Nothing makes me happier than a clean house! Smells amazing too.
Ely house cleaner and comercial cleanerEly house cleaner and comercial cleaner
Sheila S.
Vivian responded within the hour of my inquiry and came and saw my house that same day. She set up to clean my house that same week (the week of July 4th!). She did an amazing job! She is by far better than out two previous cleaners. After her first clean I set her up for service twice a month.
Snow White Cleaning Services by :VivienneSnow White Cleaning Services by :Vivienne
Krissy M.
Best house cleaning! They came on a same day notice and worked diligently the entire time. I will definitely be using them again!!
Cleaning SolutionsCleaning Solutions
Sarah B.
This team is fantastic! I was working from home and they were very accommodating of that while they were cleaning. The house was spotless when they left.
Marriel CleaningMarriel Cleaning
Sharyn L.
This team was thorough in every way doing a deep clean for a house with new young buyers. They did a fantastic job and we will recommend that to family and friends for certain.
Snow White Cleaning Services by :VivienneSnow White Cleaning Services by :Vivienne
Thumbtack Customer
Ana is wonderful, and does a great job. Very pleased to have found her here! Enjoying our house so much more now that it is clean and tidy!
Ana OleaAna Olea
Thumbtack Customer
House cleaning. Had been thru a couple of cleaners, wasn't blown away by job completed until we met Angelita and her team. Others told you what they were going to do but never completely followed thru on the commitment. Angelita did and then some. House looks great. It's so clean, we didn't want to cook or use the kitchen. Highly recommended not only because of job well done but all promises were met. Your loss if you don't at least give Angelita a try. Reasonably priced as well.
Angelita's CleaningAngelita's Cleaning
Paul D.
I don't usually write reviews but I was really blown away by how hard and efficiently the two woman were that came to my house. I didn't know what to expect, being my first time hiring house cleaning, however after 3 hours of cleaning everything from top to bottom, I was beyond impressed and grateful for their dedication to the job and professionalism. I would hire them again. Thank you!
Kelly Gomes Home ServicesKelly Gomes Home Services
Jennifer P.
Our experience was wonderful. They were very detail oriented and paid attention to the way we liked to do things. The communication was clear and smooth and the house looked great after the cleaning.
ALLIANCE  FAMILY CLEANING RESIDENTIAL/COMMERCIALALLIANCE FAMILY CLEANING RESIDENTIAL/COMMERCIAL
Kathie E.
I needed someone to do a deep cleaning in my house because of recent renovation. And I needed it clean ASAP. they were able to come the next day. They did a fantastic job. I have told my friends and family about her and gave them business cards of hers
Raquel's Cleaning ServicesRaquel's Cleaning Services
Emily H.
Brenda did a beautiful Job with a deep clean at my house that was very much in need of it. She cleaned my refrigerator and it looks brand new. She even fed my dog as I was running late from work. Very hard-working and reliable. I will definitely have her back weekly and have referred her to friends already.
Brenda's CleaningBrenda's Cleaning
Thumbtack Customer
It was so nice to come into a clean home :) they did such a good and excellent job, I would highly recommend Jervis&Brenda. We will be using them every third week :) did I also mention the house smells amazing too! 😃
Healthy Green CleaningHealthy Green Cleaning
Thumbtack Customer
I was thrilled with my experience with Fernanda. The house looked brand new after she was done and she was very flexible with scheduling and offered a fair price. We will definitely be using her again for all of our cleaning needs and referring her to our friends.
Mike & VanessaMike & Vanessa
Clara H.
I wanted to give Viviane a good review, especially since she was very sweet and easy to communicate with, but I was ultimately disappointed with the deep cleaning service I requested. To start, her team showed up 45 minutes late for our appointment. After showing her around the home, she quoted me for 3 hours of work to finish the entire house (two floors). However, after about 2.5 hours, she told me she would take an additional 2 hours, and I agreed to the extra cost. After the total 5 hours, she said she needed to leave, and that they didn’t have enough time to clean the bottom floor of the house. In the end, I paid an additional $120 and got only half of the work I originally requested, as the lower level is untouched. After her team left, I noticed a high number of missed spots in the house. There were still spiderwebs in corners, stray hairs lying around surfaces, and stains underneath items that are easily movable to clean under. Her team moved the beds and furniture in the bedroom to clean behind them, but they accidentally disassembled the bedframe and the bed slats in the process, causing the bed to sit off balance. I discovered this when I fell through my bed onto the ground. I had to remove the mattress and reassemble the bedframe after they left in order to fix the damage. I feel regretful that Viviane’s services were not what I expected. I entirely acknowledge that the house was a very difficult job and needed a lot of resources, but I believe that, as a professional, one should be able to provide a better estimate during the consultation to manage expectations. In total, I ended up spending extra money, getting half of what I originally wanted, and a mediocre job of what was completed. Although Viviane was courteous and kind, I would not recommend her services in the future.
Snow White Cleaning Services by :VivienneSnow White Cleaning Services by :Vivienne
Marissa F.
Lorena is wonderful! As an added bonus, she is super friendly and professional. I'm currently about 36 weeks pregnant and just moved to a new house. My partner and I didn't have the mental or physical capacity to have our condo cleaned and listing-ready while trying to unpack and prepare for baby's arrival at our new place. Lorena and her team made everything spotless and good as new. I definitely plan to use her services again very soon at our new home 😊 I can't recommend her enough!
Professional Cleaning ServiceProfessional Cleaning Service
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