As the CEO of Wireless Analytics and Sheila’s manager for 16 months, I feel that I know Sheila pretty well. Sheila was thrust into a position of ambiguity, and asked to juggle the role of three separate positions during an organizational transition: 1) Human Resource Manager; 2) Office Manager; 3) my executive assistant. In all respects, she approached the challenge with rigor and professionalism. She is reliable, trustworthy, empathetic and approaches her work and life with both humor and enthusiasm.
In her position as Human Resource Manager, Sheila was responsible for front-line support to our 45+ employees. Because we never had a person in this role in the past, Sheila was asked to create new processes and procedures for the first time. Her excellent written communication skills made writing new operating procedures seem easy, and her verbal communication skills and people skills made our employees feel well supported.
In her position as Office Manager, Sheila was responsible for supporting the office environment, managing inventory, ordering office supplies, interfacing with building management and a vast array of discrete projects. She juggled these tasks with competence and commitment.
In her position of executive assistant, Sheila was one of the most patient and supportive employees that I have had the pleasure of working with. I am not an easy person to work with daily, and Sheila always arrived with a smile and rarely was flustered or frustrated (or at least she didn’t show it – which is the test of a true professional). Sheila takes the initiative to identify problems and devise solutions. She has shown that she is an intelligent person with a mind well-suited to the world of business.
The financial decision to outsource human resource management to an outside company, and the hiring of a controller resulted in the elimination of Sheila’s position. Sheila has informed me that she intends to pursue a career more closely related to her field of expertise: publishing, copy editing and intellectual property rights. Based on her excellent writing ability, her editing skills, her ability to work with anyone, she clearly has the interest and ability to excel in this field. I therefore highly recommend her.