Central Air Conditioning Repair or Maintenance

Find a HVAC Professional near Laurel, MD

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

Why is my air conditioner leaking water?

An air conditioner leaking inside the house is a common problem. It could indicate that the air filter is dirty. Or, one of the following may be the culprit:

  • Clogged condensate drain line
  • Leaky, damaged, cracked or rusted drain pan
  • Dirty or broken coils
  • Frozen evaporator coils
  • Broken condensate pump
  • Not enough refrigerant
  • Disconnected drain line

If your AC is leaking, contact a repair service to find out what the problem is — and how much it will cost to fix it.

Can I install central air myself?

While you may be able to do some preparation work for central air installation, you should hire a licensed contractor to complete the project and handle the air conditioning refrigerants. 

Also, unless you have the proper credentials, you risk making common mistakes when installing central air. This may include installing the wrong-size furnace, improperly installing ductwork and exhaust systems, and incorrectly managing drainage.

To ensure your central air is installed correctly, contact the best HVAC pros near you and start getting free estimates today.

Does central air add value to a home?

A central air unit or HVAC system may add value to your home. Or, if you’re in the process of selling your home, it may help you close a sale.

The Remodeling Impact report found that 20% of realtors have suggested that home sellers replace their HVAC before attempting to sell their homes, and 7% said this project did help close a sale. 

Talk with an expert to figure out if adding an HVAC system is a good idea for your home. And contact the best HVAC pros near you to get free estimates so you’ll know how much this project will cost you.

Is it worth it to install central air?

Depending on where you live, it might be worth it to install central air. Central air makes your house comfortable on hot summer days. And although it’s hard to predict if adding central air will increase your home’s value, prospective homebuyers will certainly notice if it’s missing.

Another advantage of central air is that it can help dehumidify your home. Not only will it make your home more comfortable and enjoyable, but it can also  help prevent mold from growing or spreading.

Contact the best HVAC contractors near you to learn more about the central air installation process and to start receiving free estimates.

Do HVAC technicians offer remote or virtual services?

Because HVAC technicians need to be physically present to do their work, they have not conventionally offered remote or virtual services. However, with the importance of social distancing due to COVID-19, the need for remote capabilities is greater than ever. If you come across a profile that states the HVAC technician or AC professional is offering remote services, message the pro to find out what those services include.

Consult with your technician to see if the technician will be able to perform a video call consultation. You can find local technicians near you by searching online.

Does an HVAC technician need to enter my home?

Because most HVAC systems are located in the home, it’s likely that an HVAC technician would need to enter yours when working on the projects. However, there might be exceptions. Some HVAC systems are located in garages or in areas of the house that are sectioned off. During the consultation, ask your technician if they'll need to enter your home.

When you contact local technicians, ask if they’ll perform a video call in place of a traditional consultation. Be sure to send all materials like photos and documents digitally, and comply with all relevant guidelines.

What’s the best way to set up a consultation or an appointment with a HVAC technician during the COVID-19 pandemic?

To set up a safe consultation or appointment with an HVAC technician during the COVID-19 pandemic, start by comparing technicians in your area in an online search. Message or call technicians to ask whether they can perform a consultation over the phone or even over a video call. This way, they can assess the problem without increasing the risk of virus transmission by visiting your house. 

If it turns out the service is essential, you’ll need to follow CDC guidelines as well as local government guidelines to ensure everyone’s safety.

How can I find out if an HVAC technician is considered an essential COVID-19 service provider?

Currently, governments on both the federal and local levels are updating guidelines on what qualifies as an essential service. To see whether an HVAC technician is considered an essential service during the COVID-19 pandemic, check your city or state’s government website. 

For federal guidelines, check CISA’s Identifying Critical Infrastructure During COVID-19 page, which identifies 16 critical infrastructure sectors during the crisis. But note that not all jurisdictions follow CISA’s definitions of critical infrastructure.

Are there ways to be safe if I hire an HVAC technician when social distancing?

If you decide to hire a technician for an HVAC repair or installation project, practice current social distancing guidelines. This may require remaining outside while the technician works or ensuring the technician can work in a sectioned-off area or outbuilding.

Comply with social distancing guidelines while the technician is performing work. Do not make physical contact with technicians, maintain at least 6 feet of distance between you at all times, sanitize all involved spaces and surface and pay using a digital platform instead of cash or a check.

Can I use digital payments to pay for central air conditioning services?

The use of digital payment platforms -- like Google Pay, PayPal, Zelle, Venmo and Square Cash -- is common among air conditioning technicians. Currently, the COVID-19 pandemic is improving the adoption of these platforms as a means of helping social distancing.

As you compare local air conditioning technicians online, contact them to see if they’ll accept digital payments. Also, discuss strategies for completing the job while complying with safety guidelines for reducing the risk of exposure.

Reviews for Laurel hvac professionals
Donna J.
My far best HVAC experience
D&D HVAC SolutionsD&D HVAC Solutions
Amond U.
My HVAC issues was diagnosed and repaired quickly!
Nero’s Heating and AirNero’s Heating and Air
Anita A.
Dexter is now "my HVAC guy". That's the review and you can't get any stronger response than a client deciding to use the service for all future HVAC issues after just one service call.
Bonnie B.
A1 HVAC Services fixed my leaky HVAC that I’ve been struggling with all summer. I finally have some relief and don’t have to worry about my floors and ceiling being ruined from the leak. Thanks again!
A1 Hvac ServicesA1 Hvac Services
Julia H.
Highly professional and knowledgeable, reliable, with great communication skills. I was explained in detailed what was needed to be done and answered all my questions. I will continue using D&D HVAC Solutions for the maintenance and repairs of my HVAC at home and business - Thank you!
D&D HVAC SolutionsD&D HVAC Solutions
Anthony W.
Herb was great. An honest man who knows HVAC and won’t have you spending money unnecessarily.
Dorothy P.
Kevin did an excellent job! When another service provider told me that I would need a new HVAC system, Kevin said no. He inspected and cleaned my outside unit as well as serviced the inside unit and now it is working well. I will be calling him the next time that I need HVAC services. Thanks Kevin and Brooks!!! Awesome job!
Climate Pro Mechanical, LLCClimate Pro Mechanical, LLC
Tanya N.
Jordan is amazing! He’s very knowledgeable and told us exactly what was wrong with our machine. I will definitely use him for future hvac issues.
J&J Heating and AirJ&J Heating and Air
Owais T.
They really helped me out by providing troubleshooting instructions on the phone to locate the specific problem. I very much appreciate what Carlos did, he’s very talented with HVAC work.
Air conditioning  Heating Residential  serviceAir conditioning Heating Residential service
Jonathan P.
My wife and I were blown away by the work done by Julian and his crew. We had a leaking HVAC unit and Julian contacted us quickly and was able to diagnose our issue and lay out the options to correct the issue all in the same day. We appreciate the time Julian took to walk us through our options (and the risks) and the price was definitely fair and transparent. Our HVAC unit was replaced and we had a new thermostat installed within a few days of contacting Nero’s. We highly recommend Nero’s!
Nero’s Heating and AirNero’s Heating and Air
Sherman G.
Juan was great! He checked everything even after diagnosing the issue quickly. His price was fair, and he even discussed long term options after I inquired. I highly recommend this company for your HVAC needs.
Rios HVAC Services, LLC.Rios HVAC Services, LLC.
Derrell W.
Dexter was pleasant,respectful and professional. He provided an in depth explanation of his evaluation of the hvac system that I had and the best replacement options for what I needed. His pricing was very fair. I will be calling on him again for a second unit.
Chiaka O.
Julian and his crew installed my new HVAC system. They were very professional and efficient. Julian was open and honest in his assessment of what needed to be done and turnaround time was quick. Would absolutely recommend Nero’s for A/C and heating needs
Nero’s Heating and AirNero’s Heating and Air
Thumbtack Customer
Curtis from Revolution H&C inspected my old HVAC system and after reviewing his options, we decided to replace it. He arrived on time to replace&remove the old system. Their price was reasonable and they worked quickly and focused on doing the job correctly and kept us informed. Very knowledgeable and would recommend/use again.
Revolution Heating and CoolingRevolution Heating and Cooling
Tanya N.
Julian and his team are AMAZING!! Julian is super knowledgeable. He literally told me what was wrong with my ac unit and said it was no point in putting money into something that wouldn’t last. He could’ve taken our money, fixed the issue and months later it would’ve gave out again. I definitely trust him with all of my hvac needs. Hire him! You won’t regret it!
Nero’s Heating and AirNero’s Heating and Air
Renee C.
I contacted Julian in the morning via Thumbtack and he answered my message immediately. He scheduled a time to assess my air conditioning problems the same day. He assessed the problem, provided me with options and ensured that my air conditioning unit was working before leaving. I truly appreciated his promptness and his professionalism. Will absolutely use him for future projects and HVAC needs.
Nero’s Heating and AirNero’s Heating and Air
Malkia D.
Carlos came to my home on time and thoroughly checked my AC Unit. He was kind, courteous and very professional. Carlos was extremely thorough as he walked me through everything. He confirmed that I definitely don’t have a leak coming from my AC Unit in the inside of my home. He did a very thorough check of the outside unit and noticed It was blowing hot air and was a bit loud. Carlos opened up the unit and he checked the compressor, checked the air flow, checked for refrigerant and explained to me that the inside was dirty and that is why the unit keeps shutting off during the very hot days. He used a chemical cleaner to clean it out and he explained that everything else was fine with the unit. He educated me a lot on how the unit should be working and advised me on how often to clean the unit and how often to do maintenance. I was extremely appreciative of everything that he shared with me. So glad that Carlos came out to fix my AC Unit, he was an absolute pleasure to work with, I will definitely call him again for my HVAC needs. Thank you Carlos for everything, I appreciate your hard work. 😀
Air conditioning  Heating Residential  serviceAir conditioning Heating Residential service
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