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Browse these custom computer services with great ratings from Thumbtack customers in Rockville.
Marvin came out in the allotted time. Fixed my cracked screen on my dell laptop. He also assessed other issues I had with other computers in my home with hopefully a future appointment to fix those. He made sure the computer was working appropriately before he left. Great job and great guy! Definitely would do business again.
Chis is wonderful. He showed up 5-10 minutes early, dressed professionally. He was very nice, extremely informative, and unquestionably smart about computers. I highly recommend using his services.
Hi! I spilled a glass of water over my laptop, so the screen went black. Astra Computer quickly repaired the laptop, my data was safe, and the repair wasn't expensive at all! Great job! Thank you so much! I recommend to everyone.
replaced screen on laptop, had the computer back before the proposed completion date. will be the first call I make for future repairs.
I've been using computers for almost 25yrs or more. However, this time I needed help. Like a gambler choosing a number, I chose a winner with V-TECH PRO. The owner came to my home, and salvaged a laptop that I knew was gone. His expertise, and professionalism was way beyond anything I've seen in these box stores. MR.Arrington is invaluable, an asset when working for himself. No my I have colleagues and friends wanting to get a hold of him.
Phil made an emergency call to our office and repaired the wifi and took one of the computers back for repairs. He returned the next day with the computer good as new and then reinstalled a new router to stabilize the network. Very professional and efficient!
Caliph did an excellent job restoring Windows 7 on one of my computers after a Windows 10 upgrade left the computer with the "Blue Screen of Death"! He arrived on-time and completed the job in a quick and efficient manner. I will definitely call him again if I have any other computer issues!
Gemar replaced the motherboard of an expensive computer of mine. I had tried to resolve the issue through two other service providers, but neither one was able to finish the job. Gemar was extremely professional, responsive and provided great value. I would go back to him in a heart-beat.
I can't say enough about the level of customer service and professionalism that I received from CITS. They listened carefully to the description of the problems we were encountering, thoroughly examined the computers and systems we use to run our business, and had the problem diagnosed and FIXED within 1 business day at a very reasonable cost! They also offered solutions to help protect the company's data moving forward which we were very grateful for. Thank you to the entire Critical IT Solutions staff for your dedication in getting us back up and running, you truly live up to your namesake. If you've found yourself reading this review you're likely at your wit's end (we were in your shoes!). Don't waste anymore precious time and contact CITS, you will be glad you did. I will definitely use CITS again to resolve IT problems.
Metro Tech Group has been my choice to service my small network of computers for almost 5 years now. I've had sever viruses removed, hardware replaced, laptop screens and keyboards repaired--you name it. The service is thorough, prompt and reliable, and the prices are affordable! I would definitely recommend this company to family, friends, individuals, and businesses!
Sam was courteous, punctual, and a true professional. He was able to solve several issues I was having with my computer and printer. I would not hesitate recommend him to anyone that needs any kind of computer work. He is defiantly my "go to guy" for all things computer.
Esteban was able to help me with my computer not printing. he was prompt and responded very quickly. I highly recommend his services.
Kem installed new computer, connected computer to Internet and transferred files to new computer. He was very professional and polite. I will definitely recommend him to my friends and relatives.
I highly recommend Cheaper than a Geek. My laptop was riddled with viruses and malware but they were able to clear it all out remotely. The agent I worked with was Chris and he was very knowledgeable and clearly communicated with me every step of the way. When I had additional concerns afterward he quickly followed up and stayed on it until I was completely satisfied. He was able to give me good advice and never made me feel foolish or dumb which I really appreciated since I don't know much about computers! He was helpful every step of the way. Highly recommend
We have lived in this area for 17 years and have used many services from many companies. We have been taken advantage of from roofers to plumbers so I learned to do my homework BEFORE hiring anyone. I used Thumbtack, Angie's List, and Better Business Bureau to check for complaints and other reviews. I questioned many other computer services about their computer training, certifications, credentials, policies, warranties, services, experience and prices. Before knowing the depth of my extensive computer problem, many other companies(about 7) gave me assurances with promised results with a quick turn around time. Diverse Concepts is the only company that asked me pertinent questions and gave realistic answers while also scoring perfect scores with my above questions and expectations. They are a trusted Dept of Defense government contractor dealing in classified information with a government security clearance so I knew my private information would stay private and secure. I was extremely pleased to see that these top notch experts are a Service Disabled Veteran Owned Business. They also have a wide network of external resources(not just an individual working from home). Robert was the IT tech that fixed my computer nightmare and I couldn't be more pleased. He gave me updates and explained the issues in a timely manner for every step of the process. The original quoted price was not increased even though the work and time involved was probably more than 5 times what was originally thought....this was not due to the company's fault but rather from us incredibly receiving a corrupted Windows Service Pack platform when we bought the computer! Diverse Concepts was able to fix everything 100% without loss of any data and they even set all my personal settings back. They educated me on the best antivirus, malware and other ways to protect my computer. They explained what they did to clean up my computer to where it is at lightning speed. Robert also scheduled time for me to learn and answer my questions/concerns when I picked up the computer at no charge! They offer an inexpensive fantastic service to monitor and update all aspects of my compute(Windows, antivirus, security, Adobe, malware, patches, Java, spyware, disk cleanup, disk defragment, etc.) in addition to remote access for future problems-what a great peace of mind this is for me. I would not hesitate to recommend them or use them in the future. I am putting them on my speed dial! They have exceeded even my high expectations. Diverse Concepts is a company that is truly an established and reputable PROFESSIONAL company in every aspect with great service, personnel and pricing.