"I was in a panic state and needed computer repair ASAP. I input 'computer repair' in my search engine and Harry Stein's name popped up - all 5 stars and well over 200 reviews - that's what I look for, so I emailed him. He called first thing the next morning at the time he stated in the return email. I found out my computer would be repaired remotely. He is extremely thorough going through the computer and finding good things and bad ones; he teaches while repairing the computer - WOW! No one has ever taken time to teach me anything about how a computer works in the background - I am SO grateful! Normally, I drop my computer off and get it back within 4-5 days and have no idea if they did anything or not; I have to rely on their word. I could actually see what Harry was doing, along with him explaining everything and I could take notes too. He also has a sense of humor, which is a great trait. My sense of security on the computer was a 1 out of 10. I was stunned when he showed me how easy my computer could be hacked. I learned more from Harry about security than I have in the decades I've been working on computers. What he has taught me is invaluable. The value of his work with my computer is worth far more than he charges; in this case you get way more than what you pay for. I definitely trust him with my computer and will certainly call on him again - I know I will mess something up with my fast-flying-fingers. Thank you for your time and knowledge, Harry!"