Rob did a great job fixing my dishwasher. He was timely, prepared, explained the issues, went above & beyond when answering my questions and ultimately fixed the problem. He also was tidy (even asked if he should remove his shoes) and when finished, he ensured my kitchen was back to what it looked like when he arrived. I was very pleased that he charged exactly what he quoted. Overall, he did an outstanding job and I plan to contact him for all of my future appliance repair needs.