HVAC contractors near Minneapolis, MN

Tammie Hanson says, "I need to change my previous review (below), I have changed the review from a 1 star to 4 stars.(4 because I had to go through some hoops to get things resolved) After my previous review I was contacted by John via a phone call. He was VERY courteous and professional. He reviewed my situation and invoice and realized that BWS had indeed made a mistake in pricing and has now rectified the situation. He explained the series of events which led to the mistakes, I appreciate the ownership of these mistakes and believe this is what had happened. The workmanship was good and the tech was professional. With this situation being resolved, I would recommend this company at this point. Again, I appreciate when a company can own its mistakes and make things right with the customer.Outrageous price of $2300 (and this was after some $ was taken off the original total) for 2 inexpensive parts, less than $300, and less than 2 hours of labor for a plumbing issue. We were NOT presented with the estimate ahead of the work being done. If we would have been we would not have gone ahead with the work. The tech completed the work THEN came in with the price and asked for payment and electronic signatures on a device for work being completed as he put it and for our credit card payment, we still had not seen an estimate or invoice. I had to ask for it so we could understand the extremely high pricing. I will admit that it was our bad for giving payment and signing anything without reading it but we were just caught off guard by the whole situation. After he left I looked at the email sent with the paperwork and saw at the bottom that it was supposed to have been an ESTIMATE/invoice which was concerning. I then called their office right away to understand this and no one was able to help right away so I sent the email as well and finally received an email with excuses. If I had known the price ahead AND signed off on it I would not be questioning this company. Also, be aware there are MANY fees attached to their pricing: ex. Fuel charges, dispatch fee (ours was $450 not listed on their website), service fee, admin costs, the list goes on. This company has good google reviews (which I now believe are false reviews or the negative ones are buried) which is why I used them but if you dig a little deeper and filter lowest ratings first on the platforms you will find many negative reviews regarding this company, I figured this out after the fact. I see that many of BWS responses to the negative reviews suggest you call their office to resolve, Good luck getting a phone call back or any resolution. They are completely taking advantage of their customers. Please do yourself a favor and look elsewhere for your plumbing needs."See more

Rob M. says, "Extreme professionals! Cody and I had several conversations about the work needed on my house. Although I was not happy about the work needed on the house I had just purchased, Cody was firm in his approach to quality work and safety in the home. He would not cut corners in the job plan. Team Finch arrived on time with a team of 3 electricians. They were well-organized, worked efficiently and provided high quality work. I will keep Finch Electric’s number handy for future work and highly recommend them."See more

Judy B. says, "Superior workmanship and the electricians were awesome. Took the time to explain everything they were doing and why it was needed. I highly recommend Plugz for any of your electrical needs, big or small, you won’t be disappointed! JB, Apple Valley"See more

Alex A. says, "Plumber and HVAC guys were great. Easy to talk to and they were able to explain things easily and were able to give me good tips"See more

Wendy K. says, "Just needed a furnace and A/C tune-up."See more

Cruz M. says, "Best HVAC technician in the Metro"See more

Ian Simonson says, "Reece (Plumbing) and Ryan (HVAC) were both excellent!"See more

Jeff Steinhorst says, "Second experience with Vector for electrical and once again providing excellent service. Prompt, courteous and quick to fix for a reasonable price."See more

Tony K. says, "He will be my first call for any HVAC needs moving forward. Highly recommend 10/10"See more

Jacob W. says, "I had the work inspected by the city, and the worker was super impressed at the quality of HVAC Doctor work. I'd definitely use them again."See more