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Excellent service! Paul was very thorough and knowledgeable. He arrived within 40 minutes of my calling and quickly assessed the issue. He explained everything that was needed and made sure my air conditioner was operating perfectly. I will hire Air O Season for all of my HVAC needs.
Our air conditioner HVAC completely stopped working (stopped blowing cool air) and was running all day and night with our house not getting cold. I had family visiting and we all felt like we were going to pass out from how hot it was. Lewis came out the day we called him and worked until 9pm in the middle of a rain storm to get our AC fixed. He cleaned coils and replenished freon and fixed the problem. He went above and beyond what he charged us for and cleared out vents, changed filters, and fixed a broken spark plug that he found. As soon as he was done we could feel an immediate difference in our house, the vents were blowing cool air again and the AC was working well. He was polite, professional, on time and very friendly. We will definitely use 1st priority heating and air again.
Bob K. @ Morris Jenkins arrived on time and, after being sure I had no questions, quickly proceeded to perform the spring maintenance on my air conditioner. He was professional and pleasantly courteous during the entire time and kept me informed of his progress. When he discovered a part that was showing wear and tear and should be replaced to avoid chance of no cool air in a Carolina summer, he took a picture of the offending item and patiently explained both the problem and the solution. I consider Bob K. to be a good representative for his company.
Chad showed up on time and made recommendations on what needed to be done and did a great job. I thought we might need a new unit when I called but he was honest and did not try to sell us something we did not need. He did a great job on the repairs to our air conditioner!
Jilson did an excellent job diagnosing the issue with my air conditioner and fixed it for an excellent price. I will definitely be calling him for any future needs.
Juan has done cleaning, maintenance and repairs on my inground pool for several years now and gets an A+ for his performance. Very knowledgeable about pools, reliable, reasonably priced, he is a true professional. Juan also has done other work for me, including a new central air conditioner installation, new granite counter tops, wired new water heater, and ran new electrical lines in my barn. I guarantee satisfaction for any work that Juan may do for you.
John Mullis was a pleasure to work with. I had him repair my air conditioner. Great prices, friendly and not only completed the job, but fixed a prior issue that he discovered was an issue at no extra cost. He takes care of his customers!!!
JT was very accommodating, knowledgeable, and personable. He answered all my questions and did a very thorough maintenance check. I will definitely be using his services again!
Israel recently installed a new heating and air conditioning systems, as well as a humidifier in my home. His work was both professional and timely. He is a perfectionist and therefore I have experienced no problems with his work. He definitely goes beyond what is expected and even recommended a smaller less expensive unit as the larger one was not needed in my size home. I would definitely recommend him to anyone who is in need of his services. I have worked with other companies and find him superior as he actually has the customer's best interest at heart.
Talked and explained and he worked on my air conditioner. And was prompt with the job. I would refer to anyone.
Very professional and knowledgeable group that made a noticeable difference in air quality at our home. Would recommend them in a heartbeat. Competitively priced.
Mr. Nowlin and his assistant, Roger, were wonderful. They were prompt and professional. They explained the process of repairing our air conditioner to me each step of the way. They assessed the issues and told me what needed to be done now and what could be done at a later date without affecting the efficiency of the unit. I very much appreciated their knowledge and honesty. The price they charged was extremely reasonable, which we also appreciated greatly. I would, without a doubt, call Mr. Nowlin again.
Randy came on a Sunday to fix my air conditioner that was not working . He spent all the time necessary to make sure the unit turns off and come back without any issues. I have used Randy many times for not only for my a/c needs but all my plumbing issues as well. He is always my first call.
Jay Evans was called to quote a new HVAC Unit for Metric Realty Company. His prompt reply was courteous and efficient. The price quoted was competitive and fair market value. Installation was done ontime and seamless. Metric Realty Company looks forward to doing continued business with Precise Conditions LLC for years to come. Thank you, Vanessa Chance Client Maintenance Representative Metric Realty Company
The project was fixing a hole in the ceiling of the bathtub. Chad showed up on time and was very polite the whole time. The price was reasonable and the work was really detailed, he carefully sanded even the whole surface. All expenses were reported with a receipt. He cleaned after the project and it looked really nice. He also fixed a air vent that was not part of the contract. one tiny tiny thing: a bath towel was stained with paint...but it is an unintentional mistake and does nothing to degrade the service quality
The review from Cheryl L.is not a fair review. First of all she did get her money back. Second she doesn't have an air conditioner in her home. And she is not always there in the winter months. So she wouldn't have had that much of a savings. That's why we have a five year performance guarantee because this is a unique situation completely non - typical of normal results. Let me put it this way Utility Improvements has been around for several years and has thousands of satisfied customers, is BBB accredited and has an A+ rating with the Better Business Bureau. So one unfair bad review is not the whole story with this company. Utility Improvement not only gave Cheryl L her money back but have bent over backward to try to please her, but unfortunately she doesn't care. She has a vendetta against the fellow that sold it to her, even though the company has tried to make it right on several occasions. It's kind of like this. You can have over 168,000 homes covered have an excellent rating, and get one bad review and that's all people want to talk about (the bad review) In all fairness Utility Improvements is excellent in customer satisfaction.
Our air conditioner has never been able to keep us cool in the Carolina heat. Our electric bills have also run really high in the warmer months for years, and being from the northeast, we always just thought it was part of living in a warm climate. The Job-Squad came and did a spring maintenance and a few repairs to our unit and it has made a huge difference. Brad discovered a fan had been running non-stop, and corrected that problem, and our most recent electric bill was for $100 less than last year at this time! Most importantly - it is comfortable in our home! We are very happy with Brad. Next week - pressure washing!
I needed to install an awning over the front of my business. It is an old structure and not too level. With Ben's persistence and expertise we got it up in one piece and straight. Then I asked him to frame an air conditioner that came through a wall. The wall was swollen from moisture and had little framing behind to nail to. Somehow he framed it and painted it and I couldn't have been happier. I was amazed at his work! Thanks Ben!
Always quick to respond, and honest. A+!
When my air heating and air system went out I called these guys for an estimate. They came when they said they would on one of the hottest days of the year. They gave me the best estimate compared to the competitors. They put me on the schedule to completely replace my system in 4 days. As we were in the hottest days of the year, they brought me portable units to keep my family comfortable until they could perform the work. On the day of the install the first technician arrived at 8:15 am. Three additional men arrived within the next five minutes and began work. During the work, it was discovered that mold spores were found in the duct work. I gave permission to replace all of the duct work. This issue added much time to the installation but that didn't matter to these guys! They worked all day long in major heat outside and in the attic. One technician never left the attic for nearly 6 hours! They never took a break and only left for an approximate 30 minute lunch. They came back and got back to work. The last of the men left my house at 8:30 pm that night and I had a brand new furnace and air conditioner which I couldn't be happier with!!! These guys were AWESOME!!! I highly recommend them!!! They were polite, hard working and above all extremely professional in all they did!!! Many thanks to Jay Phillips (Owner), Brad Lanning (Service Manager) and the hardest working installers in any industry I've ever met, Mike, Hunter, Anthony and Matt!!!
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I will go the extra mile to satisfy customers and smile.