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Browse these hard drive recovery services with great ratings from Thumbtack customers in Charlotte.
Many years ago I could have installed a new hard drive myself, however not having done ANYTHING of any consequence with the inside of a computer in SOOO long, I decided I'd play it safe and hire someone to install it for me, When I saw all the glowing reviews Dawayne has I thought, " This is the young man to hire. I don't think I've ever seen where someone didn't have a least one less than 4 or 5 star review." I am extremely glad I chose Dawayne. He is a very conscientious young man, polite, pleasant and diligent. He even transferred everything that was on my old drive to the new one and when the job of setting my computer back to good working order took much longer than either of us thought it would he didn't ask for a penny more than his original quote, which I thought was exceptional considering how long the entire job took (more was involved in setting my computer right again than initially known by either of us. It is NOT that he works slow, it IS that he is meticulous and doing an excellent job means something to him. He even gave me some very good suggestions regarding some things with my computer that I will be following up on asap. Most people even good professionals seldom give away free advice. As others have similarly stated he did not try to impress me with the wealth of knowledge I KNOW he has by using jargon I may not have understood. He was not satisfied until he had everything functioning as it should, when he could have simply installed the new hard drive and been on his way, leaving me to do the transfers etc. If I ever have another need for a computer tech, I will be calling Dawayne Bowers again, straight away! You will not regret it if you hire this extremely nice and knowledgeable young man! Oh and he is punctual. Not only was he on time, but he was a few minutes early, something rare nowadays.
Michael Perry was kind, professional, knowledgeable and fast!!! He contacted me within minutes, was here within an hour and had the job done the next day (only because I needed another hard drive). He fixed 3 different issues for me one of which was restoring an old laptop that another guy told me was dead. I would highly recommend him and he will definitely be my go to guy in the future!
Joseph was very professional. He arrived at the scheduled time, thoroughly performed the work--accessed data from a hard drive that wouldn't boot because of corrupt Windows files, and answered all of my questions and concerns. I would highly recommend his services and would absolutely use his services again.
It's rare to find a computer guy who doesn't make you feel stupid. Stewart is one of these rare guys. He was also so prompt at fixing our computer (with a damaged hard drive - he recovered everything) and his follow-up has been outstanding. Looking forward to working with him for a long time for all our computer issues.
I was quite thankful to be able to connect with Scott. He did an excellent job. I was rather overwhelmed after my husband’s death to tackle his home office. We had two computers a laptop 2 hard drives 3 monitors and lots of cables running everywhere. So it was a tremendous gift to find Scott and his ability to sort through what I really needed to have and eliminate the things that I did not need. He also consolidated everything onto one hard drive. Thank you Scott, I would definitely recommend you and use you again myself.
Very fast and reliable, and pocket friendly :-)!!! A tech came out to pick up my computer, which was very convenient for me. I received a call shortly after with a diagnosis and quote...After payment was received my computer was brought back to me in like new condition, they even went as far as to really taking the time to explain(and made sure I understood without assuming I did) to me what the issue was, why it happened, and installed reinforcements in my hard drive so that it wouldn't happen again...Im using PC Mechanics for all my future computer needs!!!! Great job! Great company!!!
I got a hold of Bill b/c my Dell XPS notebook stopped launching .exe files. Thinking it was a virus I asked Bill for help. He found a bad hard drive instead. My notebook was still under warranty and Bill did the 'heavy lifting' with Dell to get it fixed properly, reloaded all my software and then set up the notebook to my liking. Bill's customer service was top notch. He took care of all the details - working with Dell & Microsoft personally so I didn't have to. He kept me apprised of the status of the job. And he was super easy to work with. I am that person who isn't really interested in technology, simply wanting it to work. And when it goes awry it's quite painful & stressful b/c I have little understanding. Bill made me feel at ease and confident everything would be OK. That's A++++ in my book!
A friend of mine recommended me to Darrell to fix the hard drive problem I was having with my laptop. I called him during my lunch hour and he was able to meet me after work that evening. He offered very friendly, same day service, and had my laptop up and running by the next day (he had to go and get a new hard drive for me). I recommend Darrell for all of your computer needs!
Robert is very knowledgable and worked hard to help me understand the problems and how he fixed them. He was courteous and very professional, and he scheduled our appointments to fit what worked best for me.
My trusty Macbook Pro was no longer able to boot properly, and after some basic Googling I came to find out that this was likely a hard drive issue. I instantly jumped on Thumbtack and went to the top rated local repair shop (I'll refrain from throwing them under the bus, I would rather focus on the positive). After three days of "diagnostics," they told me that my motherboard was fried and a replacement would essentially cost almost as much as a new laptop. Again, basic Googling led me to the conclusion that this was a bad misdiagnosis, so I decided to get a second opinion. James at Tech Central quickly diagnosed the actual problem - wiring was worn and connection to socket was bad, recommend to replace wires and hard drive and keep old hard drive as backup. He managed to save ALL of my data, and performed the fixes in one day at a fraction of the cost I had been previously quoted. Most importantly, he was very kind and professional to explain exactly what was going on every step of the way. I wholeheartedly recommend Tech Central It Solutions, particularly James himself. Normally I usually get things fixed myself by Googling and I rarely feel the need to search for experts, but I was blown away by their service and wanted to express my gratitude. Thanks!!!
Roger was very knowledgeable, very personable and spent three times longer than anticipated and held to his original quote. When he left every big and little problem I had been having was fixed. I am taping his card to my hard drive for future reference . He was wonderful!
They helped us setup our company's website, was a really nice experience and very informative throughout the entire process. Also used them several times for data recovery on some of our failed servers. great guys who do great work. Very professional, very reasonably priced.
After ordering a new hard drive for me Tom came to my office and swapped out the dead one in my laptop. Very professional and personable guy. I'd use him again for any computer issues.
Very professional. I have four home computers, one of them had a virus, and another needed a hard drive. It was easy to explain the problem (he knew exactly what I was talking about, even though I didn't!) He had my multiple home computers up and running fast, smooth, and networked in no time. He was really good at explaining things to me in terms that were easily understood. I would definitely trust him with any and all of my future electronic issues.
My HP Sleekbook needed a hard drive replacement, which I had received from HP. However, once I met Jimmy and saw what another hard drive could do for my system, I selected another hard drive. My HP-provided hard drive was then converted into an external hard drive. For a nominal cost, I now have an extremely quick laptop and it was repaired in less than 24 hours. Cannot say enough about the service and expertise of Jimmy. Will be taking additional computers to him. Well worth the drive for me.
The service that I received was thorough and excellent. I was referred by a friend of mine who highly recommended him. I see why. I was taken advantage of by an actual computer shop, which told me that I needed a new hard drive. I got them to install the hard drive but maybe 2 weeks later the pc started having problems again. I took it back to the shop and they wanted to charge me to look at it again. No way! I took it to Mr. Walker and got it fixed right the first time. He even told me that I never needed a new hard drive. I will only let Mr. Walker fixed my pc and my laptop from now on.
Robert was very helpful and reasonably priced. He added extra memory to my macbook, set up my VPN network, and backed up everything to an external hard drive. He's also personable and easy to talk with. If I need any other tech help, I'll certainly ask Robert!
Brendon is awesome! He's one of the rare professionals you encounter that you can feel is trustworthy and genuine, the minute you meet him. He replaced a hard drive for me in my Mac. I was so frustrated because I just paid $200 to have it replaced a year ago, but that company is now out of business. Brendon was quickly able to diagnose the problem, took my computer and fixed it, communicated with me regularly about his progress, and most importantly-he didn't try to get over on me. My computer is now running faster and better than it ever has, even when I first purchased it. I'll always call on him for my IT needs and I strongly recommend you give him a shot.
Neill was professional and ON TIME! He fixed my laptop in less than 24 hours. He is now my "go to" computer man and I will be recommending him to all my friends. Thank you Neill and Thumbtack!
Thought it wasn't possible to fix my laptop on-site Scott quickly diagnosed the issue with the broken hard drive and gave me a variety of options to fix it. The expertise and hospitality was well received.
Service was too expensive. Paid to have the drive shipped back to me. Not much to base a rating on, but you keep hassling me, so here it is.