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Marty very quickly diagnosed the problem and had it fixed quickly. He was very patient considering my computer skills are minimal. Will definitely hire him for future problems.
My experience was a pleasant one the technician was timely, and professional and has mastered his craft. I really appreciated the pick up and delivery since I had spent the day before driving around looking for a computer repair store that I never found. Frustrating to say the least. The pricing was excellent and the repair time could not have been better. Thanks much
they were king and very professional there work was great
Ben provided excellent assistance with an variety of issues. Starting with a laptop I killed, he explained what had happened and provided helpful suggestions for what I could do next. He then helped me purchase a new laptop for my husband. This included finding a variety of laptops that fit my specifications and budget, explaining the pros & cons and ordering the laptop. Then he set it up, removed the "bloatware" and made sure that it was ready to run when my husband unwrapped it. And did I mention that it was great not having to worry about smuggling a gift into the house until right before Christmas? Ben also set up MY new laptop, transferred the memory from my old laptop and gave a new tablet a similar treatment (sorry, I can't remember some of the technical terms). And THEN, because he hadn't seen quite enough of our computers, he went over our desktop, which is very old but he cleaned it up and got it to where we wanted, which was to be able to print documents. Through out each experience he was very patient and provided education about our equipment. His fees are incredibly reasonable and fact that he is right up the street from us was an additional bonus. I'm sure I'm forgetting something but in short, we couldn't be happier.
Fast, knowledgeable and excellent work. He fixed my cracked screen by the end of the week, including ordering the part. Will refer any future computer work to him.
Very professional, quality work and competitive pricing
Had a cooling fan go bad in my laptop. They did a very thorough inspection of the laptop and fixed everything that need done. Fast service and quality work.
Excellent person to work with and does great work.
Matt has been awesome for my student. His math skills have improved greatly and his writing has come from illegible to what can now be described as neat and readable. Matt has been very patient and deliberate with our son, and has taken the time to really explain things to Jake in a way he can understand. We would recommend this tutor to any parent looking for a tutor for their grammar school student! Matt is also reliable and prompt, and showed up when expected which was helpful with our very busy schedules.
My pc had a bug in it and wasn't allowing me to access any of my normal websites. Being a small business owner that works from home, my computer is extremely important to my business day. I brought it to them in Chagrin Falls and was called 2 hours later that it was all set! So professional and great customer service.
Ben has helped us with a variety of PC and laptop issues, wireless and connectivity issues . ( Apple equipment) Recently he helped with trouble with our wifi signal in a two story house. Ben figured out the best locations, hooked up the necessary equipment and got our laptops and house sonos running as they should. He was timely , knowledgeable and very good to work with. He also followed up to make sure things were still running correctly. Both my wife and I had an excellant experience and would recommend Ben.
We were having a very bad experience with an IT technician who was not capable of doing the work he had initially agreed to do. This led to several starts and stops with our computer system until we found Mr. Clemons who corrected the errors left behind and had our systems running smoothly once again. He is someone who gets the job completed. I am very pleased with the work that he has done for us and hope to continue working with him in the future. Very discreet and security conscious.
I found out about Riverfront Computer Repair by doing a quick google search for the "best computer repair business in Cuyahoga Falls". When I clicked on one of the links, Matt's business was on that site's list of their top ten computer repair businesses in the city. After the service he provided me the past few days, I can't imagine any other business serving their customers as well as Matt does in this field. I immediately noticed that the price he was offering for his services was orders of magnitude lower than the rest of the competition. I thought this might be too good to be true, but since I had hardly any money to spare, I didn't have much of a choice, so I gave him a call. I soon found out that Riverfront Computer Repair wasn't too good to be true, and in fact exceeded all of my expectations. Matt answered my call and offered to stop by my place the same day to take a look at my computer. He charges a flat fee of $25, which is remarkable, considering the range of services he offers his customers. It's even more remarkable when you consider that other computer repair businesses I talked to were charging $99/hour or more in some cases for the exact same services. When it comes to computers, I only know the basics, so I would've been lost without Matt's help. Fortunately, Matt knew exactly what he was doing. My operating system crashed and was irreparably damaged, along with my hard drive, so I needed new ones. Matt gave me both for free, which I doubt any other business would do. After I got the hardware set up, I called him, and he guided me through each step of the software setup process over the phone, even though it was late at night. He even used a remote desktop connection to make sure everything was set up properly. He was always respectful of me and my needs, and made things as convenient as possible. He was even willing to retrieve my files from my old damaged hard drive. If all that wasn't enough, he did all of this for me for free, since I was his first customer, and he knew I was struggling financially. The combination of professionalism, expertise, convenience, and speed with which Matt fixed my computer's issues can't be beat, and all at a very affordable price. If you aren't convinced yet, don't take my word for it, do your own research. Compare his price to the prices of his competition. If you do, I think you'll reach the same conclusion I did. I can't recommend Riverfront Computer Repair highly enough for all your computer and IT needs.
Excellent highly recommend
He does a excellent job every time In a timely fashion. I love him
Paul is an excellent tech in every way!! Very knowledgeable, professional, timely, efficient, and great at communicating! I will use Paul in the future every time I have a job in his area!! Thank you Paul, for a great job!! Jennifer White-CPlus
Always does an excellent job - very meticulous and knowledgable. Timely and professional and stands by his work. I'd recommend him to anyone.
Service was excellent. I referred a couple of friends and family. Thanks again
Mohamed did an excellent job in helping me get my work related computer system installed and up and running
New To Thumbtack
KARD's team of experts, consultants and trainers have established more than 25 years of experience, dedication and professionalism in computers, technology and training. KARD is dedicated to serving the needs of our customers every day by offering customized, affordable services providing the best solutions for your individual and/or business needs. We offer an accomplished variety of services, including: Consulting Training Computer Set-up Computer Support and Repair Software Installation and Set-up Virus Elimination and Anti-Virus Updates Malware Elimination Printer Set-up Printer/Scanner/Fax Troubleshooting Scanning Services Hardware Installation/Replacement Parental Controls Network and Wireless Network Support Wireless Network Set-up and Configuration Wireless Security Cloud Networking iPhone/iPad Back-up and Disaster Recovery Security IT Services Development of websites, presentations, templates, forms, documentation and more! KARD Computer Technology & Training Services is co-owned and operated by Kim Anders & Rachel Dewell. Kim and Rachel's profiles follow providing further insight to KARD’s background/experience: Kim Anders is a consultant and trainer possessing over 30 years of experience, dedication and professionalism in computers, technology and training. Kim has successfully coordinated and worked on several projects specializing in training and floor support for legal specific software migrations. Along with her extensive knowledge of legal software, Kim is highly-skilled in all Microsoft applications, Office 365, OneDrive and SharePoint cloud environments; as well as iPad and iPhone devices and applications used personally and in business. Rachel Dewell is an IT professional with 20 years of experience in computer technology and support. Rachel has managed support teams for large offices and has an extensive knowledge in hardware, software and networking used in both personal and business arenas. Rachel is highly skilled in application support in both Windows and Mac operating systems as well as iPad, iPhone and blackberry devices.
New To Thumbtack
We specialize in upgrades, tune-ups, and backups. We also provide a one-on-one training to improve a potential client's Internet navigating skills.