If you want a company with very HIGH standards, who works old-school style (people helping people) then you NEED TO HIRE THIS COMPANY !!!! I needed repairs to my gas fireplace and Doug explained to me over the phone that it should be somewhat of an easy fix. He walked me thru the process of doing it myself and if that didnt work, then he would be right over. Well, because of his professionalism and honesty, I was able to repair the fireplace on my own, saving me a lot of money. I have found a company that is out to HELP PEOPLE, and I will be recommending Quick Response to all my family and friends. They are now my #1 company to call for any household repairs. Thank you for your genuine concern Quick Response !!!!!