Plumbing Pipe Repair

Find a plumber near Charleston, SC

Find a plumber near Charleston, SC

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much do plumbers charge per hour?

Depending on the service you need (unclogging a drain, fixing a pipe, installing new pipes, etc.), plumbers charge anywhere from $45-$165 per hour. Plumbers often operate on a fixed rate model, too. Some won’t charge hourly rates because the variables involved in their work makes it less practical to do so. 

Plumbers will scope out the work, calculate the cost of parts, and roll it together with other fees to give you an estimate for the job. They may even offer standard flat rates for things like installing a toilet or a sink. Reach out to plumbers near you to get an accurate cost estimate for your project or repair.

How long is a water heater supposed to last?

Your water heater is an essential part of your home, heating water for showers, dishwashing, laundry and more. On average, a traditional water heater will last 8-12 years. The general consensus is that it’s better to replace your water heater with a new one than to repair one that’s 10 years old or more. Older models are less energy-efficient and thus more costly to run than newer models with better technology. Here are some indicators of when it may be time to replace an old water heater instead of repairing it:

  • Leaks: If leaking is not caused by loose connections, the water may be seeping out through slight fractures in the metal of the tank that have formed over time.
  • Strange noises: Clanking, rumbling and other noises can mean that sediment has formed on the base of your tank, contributing to fissures leaks, and inefficiency.
  • Age: If it’s more than 10 years old, it’s probably time to replace.
  • Discolored or rusty water: Have a pro check it out; if the problem isn’t resolved by draining and cleaning, you’ll want to replace the heater.
  • Lack of hot water: Inconsistent heating and hot water supply that runs out too quickly likely means it’s time for a new unit.

What happens when a water pipe bursts?

When a pipe bursts, the water can cause indoor flooding and damage your home. If the pipe is in an accessible location, you will likely notice puddles of water right away. However, if the pipe is underground or behind a wall, it may cause reduced water pressure, a sulfur smell or discolored water. All of this can cause significant (and expensive) damage, which is why you should always contact a plumber near you if you suspect your pipes are leaking.

Can a leaking pipe burst?

Yes. A leak in your pipe can build up pressure and wear through the material. Left unchecked, this pressure can cause the pipe to burst. This is why it’s so important to fix your pipes and contact a plumber as soon as you notice a leak — no matter how small or insignificant it may seem. 

Smaller leaks are easier and inexpensive to fix, saving you time and money in the long run. In addition, many insurance policies will not cover water damage for pipes that burst due to gradual leaks.

What do you do if you have a burst pipe?

First, switch off the water supply to reduce the water damage. You should also turn off the electricity for the part of your home that has sustained the leak, as it can be extremely dangerous if the water comes into contact with an electrical socket. Next, drain the remaining water from your faucets so it doesn’t freeze inside the pipes. 

Once you’ve done all of this, search for qualified plumbers in your area and ask them to provide you with a quote. 

What are the signs of a burst pipe?

If your water pressure has suddenly dropped or your sink and toilet have unexpectedly started clogging, you may have a burst pipe. Other tell-tale signs include watermarks on the wall of your bathroom or laundry room, drips or puddles in your home or basement, or water from your faucets that have suddenly turned brown. You may also notice a strange rotten-egg smell or the sound of gurgling water in your home.

If you notice any of these signs, contact a plumber near you to fix your pipes immediately.

Does insurance cover a broken pipe?

Sudden water damage may be included under most homeowners’ insurance policies, but it’s typically not covered if the damage could have been avoided with proper maintenance.

For example, if a pipe in your laundry room suddenly bursts and causes damage to the flooring and walls, that is usually covered by insurance. But if a pipe under your sink has been leaking for months and causes your wood floors to rot, your policy won’t cover that damage.

Always double-check with your insurance agent (or another expert)  to see what your policy covers.

How much does it cost to repair a broken pipe?

The national average cost to repair broken pipes ranges from $120 to $170. Prices can vary depending on the type of damage, whether the pipe is easily accessible, the materials needed and where the pipe is located. For example, an exposed pipe under the sink will likely cost much less than a pipeline in your yard that requires digging. 

Your overall cost will also depend on the hourly rate of the contractor. Most plumbers charge between $60 and $65 per hour for standard pipe repair, and up to $95 per hour for complex plumbing work. 

Contact the best pipe repairers in your area to find out how much it will cost to fix your pipe(s). 

To learn more about pricing factors, read “How much does pipe repair cost?

Do plumbers offer remote or virtual services?

If you see a profile that states the plumber is offering remote services, contact the plumber before hiring them to see what those services include. Although plumbing is a job that has to be done in-person, you can ask them if they offer virtual consultations or an online walk-through. 

Why is the water in my house not getting hot?

If the water in your house is not getting hot, it may be time for water heater repair. Nationally, the average water heater repair cost ranges between $120 and $200, although prices can range up to $400, depending on the problem and materials. Competent homeowners may also be able to try DIY fixes, whether they have a traditional gas or electric water heater or a tankless gas or electric heater. Troubleshooting the different issues that can arise with each of the styles requires some knowledge of how they operate and what red flags to look out for. For a natural gas water heater, the first step is to check whether the pilot light has gone out. It’s important to follow the manufacturer’s directions if you want to relight it yourself. If you smell gas, stop everything and call your gas company — the smell could signal a dangerous gas leak. If your household’s water is not getting hot enough, you can try increasing the temperature on the water heater’s front dial above the standard setting of 120 degrees; for safety, always turn off electricity to the unit before adjusting temperatures. If you keep running out of hot water, your household may simply need a higher-capacity water heater, so consider upgrading. Quick professional fixes include replacing the thermostat or heating elements and cleaning and repairing the thermocouple.

Reviews for Charleston plumbers
Hannah B.
BB Plumbing helped us add an extra hose bib to our house. Great quality work for a fair price. Would highly recommend and will use again in the future for plumbing needs
BB Plumbing LLCBB Plumbing LLC
Jeanne S.
I have used B&B plumbing before and still very impressed
BB Plumbing LLCBB Plumbing LLC
Matthew B.
Carnell was very professional and does quality work. Will definitely call him with our plumbing needs.
Pinckney’s Do Diligent Plumbing LLCPinckney’s Do Diligent Plumbing LLC
John B.
Brad was extremely quick to respond and provide me a very fair quote. He was able to work around my schedule to come replace my water heater as soon as possible. I'd definitely recommend Brad and BB Plumbing LLC to anyone looking for plumbing related work.
BB Plumbing LLCBB Plumbing LLC
Nicole L.
Responded quickly and was easy to deal with. Allan will be my first call next time I need plumbing.
Allan's Emergency Drain & Sewer Service LLCAllan's Emergency Drain & Sewer Service LLC
Rolf H.
Great job on plumbing and installation but didn't realize new water heater needed different electrical wiring before installation.
Newman’s PlumbingNewman’s Plumbing
Katie I.
Allan was very helpful and had great advice. Looking forward to working with him in the future for all my plumbing needs.
Allan's Emergency Drain & Sewer Service LLCAllan's Emergency Drain & Sewer Service LLC
Elaine M.
It is a pleasure working with Brad. The quality of his work is excellent and we will not hesitate to use him again if we need plumbing services in the future.
BB Plumbing LLCBB Plumbing LLC
Paul W.
Brad was timely, punctual, and did a great job for a great price. I will definitely come back to him for my future plumbing needs.
BB Plumbing LLCBB Plumbing LLC
Lauren J.
Excellent work quality in replacing two major plumbing fixtures in my home! Fair, straightforward pricing and very professional service. Highly recommend!
Newman’s PlumbingNewman’s Plumbing
Keith E.
Excellent service. He was able to come out the day after I called and provided outstanding service. I highly recommend Newsman’s Plumbing
Newman’s PlumbingNewman’s Plumbing
Karen E.
They responded right away, showed up on time and completed the work very quickly. I couldn't be happier and will definitely use BB Plumbing and Thumbtack again.
BB Plumbing LLCBB Plumbing LLC
Allen N.
Chase did an incredible job installing a difficult hot water heater. I've saved his number and will be calling him again for any future plumbing needs!
Chase’s Local PlumbingChase’s Local Plumbing
Derek R.
I’d select all five of the qualities! Brad was great to work with and did an awesome job. Would like to use him for all my plumbing projects. Thanks Brad!
BB Plumbing LLCBB Plumbing LLC
Liana M.
Diamond Plumbing was fantastic! He was able to save me money and fix the problem many others could not. He was on time and very responsive. I will definitely be using him again!
Diamond plumbing of CharlestonDiamond plumbing of Charleston
Brittany Z.
Very happy with Brad’s service. Super fast to respond, very fair pricing, and was able to fit me in the very next day. Will definitely use him for any future plumbing needs.
BB Plumbing LLCBB Plumbing LLC
Cambria F.
I had a different plumbing company come out to replace my guest shower tub faucet. The experience turned into a nightmare and I was left with a faucet sticking out of the wall too far with duct tape behind for $300 🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️ I’m so grateful for BB Plumbing!! They were able to come repair the previous plumber’s work for half the price with amazing quality work. THANK YOU so much!! Just in time for my family’s visit where we’ll need the guest bath functional.
BB Plumbing LLCBB Plumbing LLC
Holly H.
I will definitely be using Chase again for all of my plumbing issues and will be referring family and friends. He went above and beyond with getting my water heater replaced that was in the attic. He was on time and clean and very personable.
Chase’s Local PlumbingChase’s Local Plumbing
Spencer P.
Brad responded quickly to my toilet issue I was experiencing in my new home. He worked fast and got the job done that was needed at a fair price. I highly recommend him for all of your plumbing needs!
BB Plumbing LLCBB Plumbing LLC
Michael D.
Daniel arrived and got to work immediately. He removed the old kitchen faucet and installed the new one. He did a professional job , no leaks. Very polite and knowledgeable about plumbing. I will be hiring him again. Very reasonable.
D1 PlumbingD1 Plumbing
Colby C.
DIAL was great, and I’d definitely recommend them to anyone needing plumbing work. They showed up on time, and offer the best pricing out of several quotes for our new tankless hot water heater installation. I’m very happy with both the equipment and the service provided.
Ashley B.
Allan was great! He was available to get us handled same day and arrived right when expected. He was able to figure out the problem very quickly, and had the leak repaired in under a half hour for cheaper then I expected. We will absolutely use for future plumbing emergencies.
Allan's Emergency Drain & Sewer Service LLCAllan's Emergency Drain & Sewer Service LLC
Jamie H.
Allans responded to my inquiry within minutes. Provided a quote and was able to schedule next day. Showed up exactly when he said he would, took care of our drain issue quickly and efficiently. Honored the price quote without any hassle. Definitely would recommend and will be reaching out to Allan with any future plumbing needs.
Allan's Emergency Drain & Sewer Service LLCAllan's Emergency Drain & Sewer Service LLC
Ken O.
DripDoctor did an excellent work diagnosing where the water leak from my bathroom was coming from and detecting multiple faults in the work in my previous plumber work. Arrived on time and quickly helped me resolve all my issues the same day at a good price. I strongly recommend contacting them first for you plumbing needs.
Drip Doctor Plumbing LLCDrip Doctor Plumbing LLC
Jonathan S.
Had my 19 year old electric 50 gal water heater bust overnight. I reached out to several big names and decided to use Thumbtack, as I had heard it's an easier way to "reach the little guys." BB Plumbing replied first in the AM, we talked over the phone, was given a quote shortly thereafter, and received same-day service on the Friday before a holiday weekend -- and before having family in town. They were prompt, communicative, helpful, and were able to deliver, remove, and install the new water heater without issue. Unfortunately, our flooring was damp with mold on the drywall, which is another fun homeowner endeavor, but this was 100% the fault of the water heater chronically leaking and had nothing to do with removal/installation, etc. I recommend BB Plumbing and will certainly use their services in the future.
BB Plumbing LLCBB Plumbing LLC
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