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Mark saved our family during an extremely stressful move back to Memphis. I had a broken foot and was starting a new job, and our flooring had been torn out in preparation for wood. The material arrived on December 12th and the contractor we originally spoke to (who ripped out our flooring) left us high and dry. I was frantic since our furniture was arriving on December 20th, and the wood needed to acclimate to our house. Plus, it was Christmas. Mark quoted the job very competitively, and I hired him. Mark brought his truck with his family at night, and met me to pick up the material. He brought his crew and did an amazing job installing the flooring while we traveled back to Texas to get our furniture. He not only installed the floor, but did several small repair jobs while he was there as we were moving in. We were able to trust Mark and his team to complete the job in a perfect way, in time for Christmas and in a way that relieved my stress. We will hire Mark again, to remodel our master bath soon!
Great Job. Good communication. Prevented any spills or mishaps with protective covering. Cleaned up well.
The good: David Munns came to our home to review a large job. He quoted a very reasonable price. He showed up daily around 8-9 and worked till about 3-4 pm. David assured us he could get the job done right. We made sure he knew that we would supply anything he needed to get it done. He was also able to purchase paint at a great price. The Bad: David Munns suggested that we use flat paint instead of shiny because if we didnt he said that we would see every flaw in the paint. But we wanted eggshell because the paint was for kitchen and dining area and you can't wipe down flat paint if food spatter gets on it. We went with his recommendation at first before we understood this about dining areas. The flat paint did not look good though and the colors didn't look the same as the samples when applied to the walls. We purchased more paint for the second coat in eggshell. However after he painted the first coat we noticed that he had got paint all over the cabinets and our white trim, He also had assured us that he could paint over the wallpaper, had done it plenty of times before and it would look alright. He said that he and would peel back, sand and mudd the edges before painting them but he neglected to do so and it was looking pretty bad. All around our trim and the edges of the walls look terrible with the flat flaw covering paint. Also noted but not even mentioned to him cause we were trying to be easy going, was nail holes not filled in or sanded down just painted over leaving rough places and holes. Things we had agreed to be done before the job started. The terrible: I would have worked with all this but when we pointed this out and asked him about these things, he assured us he would fix it, we accepted that from him but then instead, he took offense to our having questioned his work and left without telling us that he was going. We were astonished that he would do that and it seemed very unreasonable to get so upset. After all we were paying him a lot of money for the job and just wanted to make sure it was done appropriately. He left more work to be done than when he started. David seemed personable but he didn't explain things well and took it personal when we asked him questions even though we assured him we just wanted to be on the same page and make sure the final result came out right. He seemed to want to cut corners instead of doing it right and as agreed. He blamed the builders any time we pointed out anow area saying that they had done a poor job when building our home. After Mr. Munns suprised us by leaving suddenly I tried to call and messaged him asking him to come back and tried to work things out but he didn't respond. We are very dissapointed and feel that Mr. Munns was unprofessional in his dealings with us just quitting like that. We thought we were fair with him and we also spoke calmly and nicely to him when asking him questions and pointing out what we wanted fixed. We paid a deposit and now have to dispute those charges minus paint costs and have other painters come in to finish the job and fix our cabinets. I would not recommend Liberty Painting to anyone. I didn't want to have to leave a bad review I actually hate this and wish Mr. Munns would have just stuck it out and tried to talk to us. We like to think we are on the same team and that's how it could have been. I hope he was just having a bad day but unfortunately that left us in a poor position that is gonna cost us to fix it.
Thanks to Justin and everyone at HomeTown Home Services, we now have a livable second floor! We had three doorways raised (it was formerly an attic), two regular doors installed, and a barn door installed for the bedroom. We also had a closet within the walk-in closet removed, and we had the entire upstairs painted. We are still (a few weeks later) amazed at how much more space we have, the quality of the work that was done, and the speed with which they completed the work (four days or so). We really have only good things to say about them, and we hope to have them back soon to do some more work on our downstairs. I should add that after what felt like a year of chasing various contractors to do this work, and either not getting our calls returned or dealing with foolishness like estimates written on a napkin and texted to us, working with HomeTown Home Services was a dream. Justin got back to my original message within a day or so, came out that week, and was ready to start the following week. He and in his crew were communicative throughout the process and adapted if we came up with other ideas. Justin also personally took a walk through on the final day to note areas that needed touching up. In short, hire these folks, and you will not be disappointed!
Tim remodel my whole 1st floor level and it took about 61\2 weeks when we agreed on 4 weeks, but after I made some changes alone the way I'm satisfied with the timely manor the work was done. I was very impress with his knowledge of his job(what will work in a certain area and what will not work). I especially like the idea that he can show you pictures(draw out some of your thoughts or showed them to me on is Ipad. I have to see things before I start a project just so I can be comfortable with knowing everything is going to go according to plan. Tim also had some great ideas.
Could not be more pleased with results or the level of service. Removed existing floor tile. Not an easy task. Very thorough in work. A messy job but cleanup was excellent. Highly recommend. Thank you Justin - J & J Team!
Big John refinished my hard woods floors and they're beautiful! Reasonable price and great quality.
BMB services put the hardwood floor in my house and did a outstanding job. I have other projects around my house that I want them too do. They are very motivated workers and get the job done in a great timely manner.
Responsive was great. New carpets were installed throughout the house within a week of placing our order. Quality of material and workmanship was excellent. Have already recommended this team to several friends.
Jay and his workers just finished my Painting and flooring project. My house looks so beautiful!!! They did excellent job, even worked with my tight budget They are very polite and respectful. I definably recommend jay and his Team to my family and friends. Thanks Jay Sandi Morello
Terance did an outstanding job on my hardwood floors and worked dilkigently to ensure they were done right. I would certainly call him first if/when I have a floor job again.
I'm a hardwood floor specialist who provides the highest level of expertise in installing, sanding, repairing, staining, and refinishing hardwood floors with 38 years' referenced experience.
Here, it's to the property we take pride in our work, treating every job as if it is one of our own. We make it beautiful and presentable to everyone to love. We install laminate flooring. We sand and stain existing hardwood floor and ceramic tile.
That you can check out for yourself on our Facebook page. Harden Flooring
Attention to detail and proper installation are the two most important qualities in the flooring. I have developed an eye and method to cover all details of an installation. By being meticulous, every job is executed to the wishes of the customer.
Provide quality service for reasonable prices.Specialize in all construction remodeling flooring painting etc.
I've been doing tile for 10 years and specializing in bathrooms, showers, backsplashes, and any type of flooring, slate tile, and ceramic tile. I have very good references. I've been dedicated to making you happy in your next flooring and bathroom remodeling.
With a standard of exceeding customer satisfaction!
Premier Flooring is your residental flooring, bath and kitchen expert for over 15 years. Providing high quality customer service and excellent pricing!
We provide services for hardwood flooring, marble/tile showers, and granite countertops. We have been in the business for 20 years now.