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I experienced a failure with my DVD drive on my 2-yr old. HP Envy 15t laptop, so I took it to a local shop in Katy to obtain a 'ball park' price to replace it. I was absolutely shocked when I was quoted a price that was nearly one fourth the original purchase price of my laptop (a shade over $ 800.00). They mentioned it would be much cheaper to use an external DVD drive, but I didn’t want to add more clutter to my desk with additional hardware. While searching the web for repair shops, I came across Thumbtack and I thought to give it a try. Within ten minutes, I received two quotes. Peter Tran of Transcend Technology quoted me $ 45.00 to replace it, which was less the half of the price of the other proposal. I also called another shop in Katy for a rough repair estimate, but after describing my problem, they informed me they would call back within an hour or so. That didn’t happen. I got in touch with Peter and visited his residence to confirm the problem with the drive. Sure enough, it was fried. I left the laptop with him and he called later that afternoon to inform me he had located a new drive. I advised him to order it, and with shipping cost added to the part, the total cost came to only $ 50.00 for the repair (part cost and his labor cost). The fix was completed five days later, and he also performed a minor tune-up on my laptop. Needless to say, it’s running ‘like new’, and I am really pleased with his services.
Josh did a wonderful diagnostic job, and he was able to make my computer work far more quickly and efficiently. He answered all of my husband and my question, and he was a pleasure to work with. This was by far the best experience I have ever had regarding computer repair.
The job included fixing the hard drive on some computers and removing viruses from others
All the qualities listed above applies to KCordius and his work.
John has been our IT guy for about 3 years. He's in charge of our business computers and our home pc's and laptop. I like that he's easy to get a hold of and if there is a problem he handles it quickly. This is very important to us. He's also personable, professional and polite...all around easy to work with.
Fantastic service. I recently began to get popups while online so obviously my computer was infected with a virus. Tom connected to my laptop remotely after walking me through the process over the phone. The whole process was very easy and efficient through Thumbtack. Tom was very professional and extremely helpful and efficient. He installed a new anti virus software on my computer and repaired my laptop in a few hours at a very reasonable rate. I would highly recommend him should you have any similar problems!Thanks Tom! Liv
My laptop wont power on after I replaced thermal paste on cpu and gpu. At home it took about half an hour for him t find out if there is anything wrong with the pc. In the end he said the problem might be with the motherboard shot circuited. It would have been better if he could check the mother board but he said it is of no use.
We provide IT consulting services for small to medium-sized businesses. We also provide discount services for local charities and youth organizations. I love the problem solving that goes into my job. I have been fixing computers and delivering IT solutions that help us do our work better and coming up with out-of-box solutions for our restrictions.
Did an excellent job and got it done fast, very knowledgeable. Will be referring friends and family
Excellent I.T services along w managing small project(s).
Tom repaired a charging port issue on my laptop that I had priced at another repair shop. In short Tom fixed the problem and got my computer back quickly and at less expense than "the squad". Very happy, and would definitely use his services again.
New To Thumbtack
I've been working on enterprise systems for over 10 years. I also tinker with old systems and low-cost and low-power solutions.
New To Thumbtack
I am very flexible, hardworking, and I have years of experience. I will travel to your home, or business. I am new to the area from California. I am looking to get stated up here in Texas.