Mr. Stein is a thorough professional. He educated me with the process of data recovery from my crashed hard drive and also explained the whole process. He suggested that I take the drive to Best Buy and get it examined - Best Buy offers free diagnostics service. He could have easily asked me to come and made some money on the diagnostic, which he did not do.
He explained me the tools that can be used and all options that could be used to recover the data
My external hard drive was no longer reading. I had my family's pictures, videos, music all on it and thought it was lost forever. Tried some other places and they wanted $50 - $200 just to look at it with no guarantee recovering anything. John recovered everything for me. I can't express my gratitude enough to John for the job he did. AMAZING! I highly recommend him to anyone. Thank you.
Our personal hard drive full of years of photos was recovered successfully! I am thrilled & can now stop thinking of memories lost because North TX PC Rx has brought them back to life! And the cost wasn't as hefty as I expected ($650 which included a new hard drive loaded with the recovered data). One happy family!
Fantastic service. Very professional. Other national data recovery companies quoted $1200 to $2200 to recover data. Kyle recovered 100% of data for just $200, without opening up the hard drive. Definitely would recommend everyone and would come back to him again if I need any tech support
My external hard drive stopped working and then the USB port disappeared into the casing. I was devastated because years of work was in that hard drive and it was the back-up for my Mac that had broken.
I investigated data recovery/repair options online and the quotes were at least $500. I was distraught. Then Thumbtack popped up in search results and I decided to give it a try.
John responded promptly with a flat fee of $50, regardless of amount of work. He spent two weeks recovering my data--hours and hours and hours--and he did it!!!!!
I have never been so grateful and relieved. I owe John so much and could not recommend him strongly enough. A truly wonderful experience and a super-experienced technician.
Mona went the extra mile for us. She was attempting to recover data from a dead drive. When the first pass failed to produce the file types we expected, she took the drive back and spent several extra days trying alternative approaches, at no extra charge. She was pleasant, positive, and professional throughout the process. I would definitively recommend them to others in need of data recovery services.
Tom was great to work with. He picked up my laptop promptly and updated me on progress periodically. Though the result was not ideal due to faulty equipment, I don't have any doubt that Tom did everything that he could to recover my data from my hard drive. He returned my laptop in a timely manner with a reinstalled operating system and new hard drive. I will definitely call him again if I run into computer issues and will recommended his services to friends and colleagues.
My MacBook Pro would not boot up after sending it off to have the hard drive upgraded. Ryan did an excellent job of getting it fixed and loaded with an operating system. Ryan is your guy...he is awesome!
The service was excellent. They clearly explained what the issues were with my PC hard drive and how they planned to resolve them. My only criticism is that they kept guaranteeing that the work would be complete by a certain day, then that date would keep getting pushed back. I would rather they just give a more conservative time estimate and know that it's reliable. However, for my purposes this was no big issue and they did a great job!
This guy can fix it all! I have used Kevin for years from the little things my ignorant mind doesn't know to catastrophic failures. Rest assured he will fix your machine quickly for a reasonable rate. He even saved my photos after a hard drive failure!
Paul helped figure out why I was running out of space constantly on my computer. It turns out there was a glitch in my anti-virus and it was continually backing up copies of my hard drive over and over again. I would have never had any idea what was going on, but he was able to remote into my computer and fix it in a jiffy. So much more convenient than lugging my computer to a geek squad or some other repair shop. Thanks again and keep up the great work!
Has no shop for repairing/recovering hard drives, farms out to a third party. However he did go to great lengths to determine if drive could be recovered without sending it off, then followed up to be sure it was being handled fairly and promptly. Good guy to deal with, in spite of limitations
I was having issues with what I thought was my hard drive, I texted Sandbox, and we coordinated picking up the device that day, within two days, I had my pc back and it is working great. It was determined not to be a drive issue but a rogue application running in the back ground. Very please with time, cost and work done. I highly recommend.
Dustin diagnosed my laptop needed a new hard drive. He recommended websites and discussed my options from the economical choices up to the higher end. When my hard drive arrived, Dustin came that day to do the install. Everything turned out great and now my laptop is faster than ever.
He took the time to explain his trouble shooting and the pros and cons of the different hard drive choices, as well as the technical terms. He had a great attitude and great customer service skills! I definitely recommend him and will use him in the future when I need computer service!
See other requests for hard drive recovery professionals in Euless
“Need a Computer Technician”
I need my mother board replaced on a Dell Inspiron 531. How much would it cost to get that done.
“Need a PC Computer Technician”
Figuring out what's wrong
PC was blue screening randomly, so I tried replacing ram first which didn't work, then eventually it blue screened and shut down and wouldn't turn back on so I figured it was power supply, changed that out and it turned on but was still BSODing randomly. Tried reformatting and it continued typically on windows updates. Tried new HD and when that didn't work I took it to Tran computer in Dallas. He decided it was GPU so I bought a new one, he installed it, and when I got it home it blue screened during windows updates again. Took it back, he ran diagnostics and said maybe it was the mobo. Bought that and he replaced it and got home and it was still BSODing. So I replaced CPU and still won't install all windows updates and blue screens. Took the GPU back but besides original graphics card and the tower its essentially a brand new PC at this point still with the same issue.
“Need a Computer Technician”
Desktop or laptop
Other Desktop or Laptop - specify
Company or personal device
A power surge burned out the motherboard and CPU. One technician has already replaced the motherboard.