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Steve and Nita are a great team...they arrived on time, completed the installation of my water heater professionally and left the area clean and tidy. I would highly recommend them to anyone looking to hire a professional team...Jim Doyle, Aubrey TX
They did a great job with the new tankless heater install. On time, looked organized and professional. Happy to refer to friends and neighbors.
They installed a water Heater at my house and I can't be more thankful. Thank you!
Joe installed a tankless heater for me and did a great job. Was on time and got the job done quick.
He offered me 2 choices one sounded complicated and expensive, the other one resolves the issue and priced less. I chose the second, it worked. My outdoor faucet was cracked right under the knob, it was a hairline crack. He looked inside and said it's all plastic pipes, so, to do it right cut a portion of the wall and install metal pipes and then replace the faucet. I didn't want to go that route since I have another faucet on the other side of the house. Then he said he can solder the crack. It took about 15 mins or so, and it worked.
Jason installed our new water heater. He did a good job and charged a fair price.
I would rate Dan five stars because he arrived on time and he was very patient. He installed the water heater and the price was fair. We would recommemd him. I was very pleaser with his work.
This guy knows his stuff ! Very professional and his work is awesome. We called late on a friday evening and he cane the same day. Would highly recommend his work.
Water heater pressure relief was leaking. Arrived next day, on a weekend, and got the job done quickly and professionally. Great communication throughout.
Jason and Al, with The Water Heater Guys are EXTRAORDINARY AND INCREDIBLE!! I could not have asked for a more Knowledgeable, Honest, Customer Service Oriented, Professionals like Jason and Al, with The Water Heater Guys!! I was so blessed, to have experienced the, 'Good Ol' Fashion Customer Service' with this company!! Excellent Customer Service; Excellent Communication; Excellent Work Quality; and Extremely Professional!! Folks, they really DO care about their customers!! And single women, you don't have to worry, about this company trying to take advantage and convince you that you need a new water heater (like a lot of other companies do). The Water Heater Guys are Trustworthy too!! Jason knew EXACTLY what was needed, to repair my water heater, just with a phone call!! He didn't even once, try to take advantage and price gouge me on anything. Jason, with The Water Heater Guys, walked me through EVERY step, and even called my warranty company for me! He ordered the part for me as well and had it shipped the next day! Jason had everything set up and took excellent care of me, as if he were a friend. I was extremely impressed and astounded by Jason's service! You just don't find that kind of customer service anymore. I had one company, that wouldn't even call back or come out, because he knew he wouldn't have made any money from a simple repair. Well, Jason is my Angel, and he had my water heater repaired within 20 minutes! Jason, with The Water Heater Guys, put me at me at peace and hot water for my showers. They made me feel like family, and that I'm not alone when it comes to my water heater. I HIGHLY RECOMMEND THE WATER HEATER GUYS!!! Oh, and did I mention that when they were having phone problems, Al got a hold of Jason, and Jason called me from his personal cell phone... after working hours!!?? I mean, seriously, what company does all this!!?? I was left in awe, with these guys. They are not just, The Water Heater Guys... They are Angels too!! Thank you Jason and Al!! I can't thank you enough!
Tankless water heater install. Required 4 new circuit breakers in the main box and running new wire about 25 feet from box to closet...both located in garage. Knowledge of electrical seemed good. Price was reasonable. A little frustrating wanting to leave wire laying on ground along wall in garage when I wanted it in pvc pipe along the top of the wall...both for cleaner looks and insulation from being touched or exposed to the elements. Finally got on the same page with me laboring some. Water heater mounting in closet where previous traditional tanked unit was is neat and tidy, freeing up floor space. I paid directly to Home Depot for all materials yet somehow was left with no scraps. I am an avid DIY'r but weak on knowledge of electrical...therefore I re-use a lot of scraps. The leftover 8 guage wire was expensive and would have helped complete another repair on my list. Overall seemed a little rushed to get to next job, but made sure mine was done. I had some cleanup to do afterwards. Considering price and task completed, I am happy with the service.
Called to get a tankless water heater installed in our house and was very pleased with the customer service and knowledge these guys have. Anytime I had a question, they were available to me. So happy with the whole process, from start to finish!!
They were on time and completed work efficiently. Their prices are way above market and I was way overcharged for a disposal replacement. We had them look at our toilet handle that was broken as well and they quoted $150 for a "partial rebuild." All my toilet needed was a new $10 handle which I bought at Home Depot and put on myself. The original reason for the call was my shower pressure has diminished greatly. They suggested I replace the shower head (which I ended up doing on my own after buying a new one from Home Depot). When I got home from work (my wife was there during the work being done) the kitchen sink faucet (where they replaced the garbage disposal) is not so loose I have to hold it still with one hand to turn it on and keep it from coming out of the frame. I am having the same issue with my shower handle where they removed the shower head to verify it just needed a new one.
We had the unfortunate timing of having both water heaters go out on Christmas Eve, so no Christmas showers for the family. Not only did Mike respond almost immediately, but he had new water heaters purchased, installed and working within about 4 hours of hiring his company. His price was very competitive and his professionalism and respectfulness was unparalleled, which is something I do not take for granted. I would not hesitate to hire him again, and in fact would go out of my way to use his company for my next project.
Hydro plumbing did a great job bringing our water heater up to code. Very professional. Wonderful team.