Sean is an awesome guy, very knowledgeable and dedicated to his work and providing for his family. He responded very quickly to a rodent issue I had and was at my door step in no time. I felt comfortable with having him in my home as he walked me through the "ins and outs" of the issue. Every second he would explain why he's doing this or doing that and never leaving me to guess whats next. Always being a step ahead and diligently working towards a rodent free place, he walked the perimeters of my home, went through the crawlspace and checked my attic. Laying bait traps in the areas he thought best and not just throwing pellets everywhere because he didn't want to harm any other animals or our friendly neighborhood cats, (I thought highly of him when he did so.) He provided me with answers to my questions along with what I can do to try to prevent another rodent motel in my garage. After a week I didn't see the rats in the garage, soon I no longer heard them in the walls and it's now safe to say that Sean has provided an answer to my troubles. I would highly recommend Modern Pest Control to anyone who is having any kind of pest problem.