FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
While pricing may vary, for the vast majority of our clients, their insurance has covered the cost of our program. We work closely with your insurance and our providers to make sure you receive premium service. We begin this process at our initial meeting and before the rest of the process starts we will provide costs (if any) that may be incurred. We do this so our clients receive no surprises ( at least when it comes to billing) so they may make an educated decision on how they would like to move forward. The only other costs that would incur (and are all optional) are any recommended supplements, boosters, medicines. We have relationships with compound pharmacies and those savings are passed onto our clients.
- What is your typical process for working with a new customer?
The first thing we like to do with a potential client is get to know them. We want to know their history, any ailments, goals, what they have tried and not tried... essentially we want the full picture. The initial assessment usually takes about 20 minutes. At this point, we also start working with your insurance company to see if the program will be covered. After the initial assessment, we start getting to the nuts and bolts of the program. We schedule an appointment with one of our practitioners for a health assessment. This assessment is actually done via an online portal so no travel for you is necessary.
- What education and/or training do you have that relates to your work?
It would take to long to list the education and certifications of our providers and partnerships. They span from personal training certificates to doctorates and many things in between. Included, but no limited to Certified Personal Trainers Certified Nutritionists Nurse Prationers Doctors Phlebotomists