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Sal responded to me very quickly. He was the only one able to find the part I needed and he never gave up. When it was less expensive to purchase a used machine, he refunded my money. That’s what I call customer service.
I am extremely satisfied with Jeffrey Halkin's work. He got here on time, fixed the problem, stayed until it was clear that the computer was now working properly, and charged a fair price.
I needed to recover data from a virus infected disk. He pulled the HD from the old computer and installed it in an enclosure to use as an external drive and deleted the operating system with the virus. He also walked me through what to do when I hooked it up to my new computer. Took less than 1/2 hour. Would unconditionally recommend him to others.
After not responding to my initial request and message, Michael was truly apologetic about not responding to me [it had been 13 days] sooner and what he was willing to do to rectify the situation, which was a small discount on the already reasonable price to come out to me for a diagnostic on my laptop which has been turning itself off suddenly at different times. He sent Martin who was only late because of a traffic accident on the 110 freeway but was polite, nice and quick to diagnose the issue my computer is having. They still need to call me back today and price out a part and costs to come back and install but unless it is crazy bad, I will definitely have them come back and finish the work and restore my computer, when I will also bring up again the fact that both ports on the left are dead and need to also be replaced :)) All in all, I am now satisfied and happy with this company.
Arnoldo got my computers to access each other, he did a good job, I would recommend him to others
Brian was very helpful with my computer problems and was very knowledgeable. I would highly recommend him to anyone needing this type of service.
I've been working next to Armor-Ware for over 5yrs and he have never let me down. Hes honest, dedicated and trustworthy. He gives specials on computers when you bring him more than 1 computer. It doesn't matter if it's a laptop or desktop or even Mac. I'm glad I found him here in thumbtack.
Bruce was extremely helpful. I could not log onto the internet. After he checked a few things out he determined that I should contact my internet provider and did not charge me anything. The issue was resolved by my internet provider. I will definitely contact him again in the future if I ever run into anymore problems with my computer.
5+ STARS! Saved our computer and files in under an hour and for a great price! Very prompt response and wonderful customer service. 110% RECOMMENDATION FOR ALL YOUR COMPUTER NEEDS. :)
I've been working with Rich for years and feel so lucky to have him taking care of my computer and MANY photographic files on my Mac! Plus he's a super nice guy and easy to work with!
Keeping Riki's name and number in my contacts. His prices are very reasonable. Most of all I appreciated his Great communication skills and going out of his way to help get my computer issues resolved. Highly Recommend him!!
Mark always replies to my calls right away, and either helps me over the phone or schedules to come out as soon as possible, which is usually right away. He has been my computer tech for several years, and I hope he continues to do so for several more
Chris and James are always professional when they come in to help with all the computer needs. Being a not so "tech savvy" female, Chris is always so understanding and I don't feel out of place not knowing what all the correct terms are. He understands what I need with me only explaining so few words. Thank you Chris, you're Amazing!
Mobile IT solutions is great when you can't get out to an IT to fix your computer.
Evan is fantastic! He responds incredibly quick, was perfectly on time, spent as much time as was needed to find/fix the problem, FIXED THE PROBLEM and then went ahead and accepted helping us with a few more things-which he was also quick and dedicated to finishing- and all for a very, very reasonable amount! All in all, we were completely happy with his service and we're even happier to refer him to our clients and to call him for any IT/computer issue in the future.
Martin knocked this one out of the park! He is on my speed dial for all my computer needs. He was very diligent (problem was not obvious) and fixed my computer issues in just a couple hours. I even paid more than he asked. Highly recommend!
Set up new computer and transfer all material from old computer. Advice on new computer and programs. Nothing could have been done better
I’m very happy with my laptop screen repair! There was some misinterpretation in the beginning on the price but this company agreed on a fair, reasonable price. Great customer service!! Highly recommend.
So refreshing having good customer service AND from a computer guy. Cannot say enough good things about our experience this morning with Justin Weller who came out to take care of several issues with our printers and desktop. Courteous, on-time, spoke to both of us (not just the male), repeated back in a respectful way what he heard us say, explained quickly and effectively what he was going to do. Great service!
Miguel was very good at the computer. Did everything I wanted. Was very punctual and polite. Good communication.
Nolan really knows his stuff! Helped me build my first computer and it's running amazing