I don't always use contracted IT help, but when I do I'd use Gary and his team! All the stellar reviews for COMPU10 and Gary are legitimate. I originally had a simple and easy job for my laptop which I chose not to address when I should have. Because of my negligence, I ended up needed more help and finally decided to go through with professional help. I felt Gray went above and beyond what I would normally expect for professional work. I typically do not give reviews, but if I do I normally do not give the best of the best ratings because there should always be room for improvement. In this case, about the only aspect I could have asked for/ wanted would have been a ridiculous discount for his exceptional work, which of course I would never do because it was definitely worth it.