Central Air Conditioning Repair or Maintenance

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

Why is my air conditioner leaking water?

An air conditioner leaking inside the house is a common problem. It could indicate that the air filter is dirty. Or, one of the following may be the culprit:

  • Clogged condensate drain line
  • Leaky, damaged, cracked or rusted drain pan
  • Dirty or broken coils
  • Frozen evaporator coils
  • Broken condensate pump
  • Not enough refrigerant
  • Disconnected drain line

If your AC is leaking, contact a repair service to find out what the problem is — and how much it will cost to fix it.

Is it worth it to install central air?

Depending on where you live, it might be worth it to install central air. Central air makes your house comfortable on hot summer days. And although it’s hard to predict if adding central air will increase your home’s value, prospective homebuyers will certainly notice if it’s missing.

Another advantage of central air is that it can help dehumidify your home. Not only will it make your home more comfortable and enjoyable, but it can also  help prevent mold from growing or spreading.

Contact the best HVAC contractors near you to learn more about the central air installation process and to start receiving free estimates.

Can I install central air myself?

While you may be able to do some preparation work for central air installation, you should hire a licensed contractor to complete the project and handle the air conditioning refrigerants. 

Also, unless you have the proper credentials, you risk making common mistakes when installing central air. This may include installing the wrong-size furnace, improperly installing ductwork and exhaust systems, and incorrectly managing drainage.

To ensure your central air is installed correctly, contact the best HVAC pros near you and start getting free estimates today.

Does central air add value to a home?

A central air unit or HVAC system may add value to your home. Or, if you’re in the process of selling your home, it may help you close a sale.

The Remodeling Impact report found that 20% of realtors have suggested that home sellers replace their HVAC before attempting to sell their homes, and 7% said this project did help close a sale. 

Talk with an expert to figure out if adding an HVAC system is a good idea for your home. And contact the best HVAC pros near you to get free estimates so you’ll know how much this project will cost you.

Does an HVAC technician need to enter my home?

Because most HVAC systems are located in the home, it’s likely that an HVAC technician would need to enter yours when working on the projects. However, there might be exceptions. Some HVAC systems are located in garages or in areas of the house that are sectioned off. During the consultation, ask your technician if they'll need to enter your home.

When you contact local technicians, ask if they’ll perform a video call in place of a traditional consultation. Be sure to send all materials like photos and documents digitally, and comply with all relevant guidelines.

Do HVAC technicians offer remote or virtual services?

Because HVAC technicians need to be physically present to do their work, they have not conventionally offered remote or virtual services. However, with the importance of social distancing due to COVID-19, the need for remote capabilities is greater than ever. If you come across a profile that states the HVAC technician or AC professional is offering remote services, message the pro to find out what those services include.

Consult with your technician to see if the technician will be able to perform a video call consultation. You can find local technicians near you by searching online.

What’s the best way to set up a consultation or an appointment with a HVAC technician during the COVID-19 pandemic?

To set up a safe consultation or appointment with an HVAC technician during the COVID-19 pandemic, start by comparing technicians in your area in an online search. Message or call technicians to ask whether they can perform a consultation over the phone or even over a video call. This way, they can assess the problem without increasing the risk of virus transmission by visiting your house. 

If it turns out the service is essential, you’ll need to follow CDC guidelines as well as local government guidelines to ensure everyone’s safety.

Can I use digital payments to pay for central air conditioning services?

The use of digital payment platforms -- like Google Pay, PayPal, Zelle, Venmo and Square Cash -- is common among air conditioning technicians. Currently, the COVID-19 pandemic is improving the adoption of these platforms as a means of helping social distancing.

As you compare local air conditioning technicians online, contact them to see if they’ll accept digital payments. Also, discuss strategies for completing the job while complying with safety guidelines for reducing the risk of exposure.

Are there ways to be safe if I hire an HVAC technician when social distancing?

If you decide to hire a technician for an HVAC repair or installation project, practice current social distancing guidelines. This may require remaining outside while the technician works or ensuring the technician can work in a sectioned-off area or outbuilding.

Comply with social distancing guidelines while the technician is performing work. Do not make physical contact with technicians, maintain at least 6 feet of distance between you at all times, sanitize all involved spaces and surface and pay using a digital platform instead of cash or a check.

How can I find out if an HVAC technician is considered an essential COVID-19 service provider?

Currently, governments on both the federal and local levels are updating guidelines on what qualifies as an essential service. To see whether an HVAC technician is considered an essential service during the COVID-19 pandemic, check your city or state’s government website. 

For federal guidelines, check CISA’s Identifying Critical Infrastructure During COVID-19 page, which identifies 16 critical infrastructure sectors during the crisis. But note that not all jurisdictions follow CISA’s definitions of critical infrastructure.

Reviews for East Atlanta hvac professionals
Ravi B.
Prime HVAC worked hard to find the issue with my HVAC and for it fixed by coming back at the time when the unit started failing.
Prime HVACPrime HVAC
Timah A.
My new HVAC person!
East Coast HVAC Electric & Solar LLCEast Coast HVAC Electric & Solar LLC
Zoe B.
Issue with my HVAC unit was resolved within an hour and the quote given was reasonable. I will definitely use this company again and refer anyone looking for HVAC repair services.
Fresh Air HVAC Services (Heat/Cold)Fresh Air HVAC Services (Heat/Cold)
Kevin W.
Prompt, courteous and knowledgeable about hvac systems
PM Service Company LLCPM Service Company LLC
Damon J.
Bro Mechanicals provides excellent service, on time and great value. I highly recommend them for all your HVAC needs. All HVAC issues in the future will be hanldeby Bro Mechanic.
Bro Mechanicals HVAC LLC (cooling & heating)Bro Mechanicals HVAC LLC (cooling & heating)
Seonhee Y.
He is an expert know about HVAC! Thanks Mike!!!
Charlemagne’s Royal Heating & Cooling ServicesCharlemagne’s Royal Heating & Cooling Services
David C.
Most importantly, Robert is a great guy. Secondly, he is honest, professional and very knowledgeable about HVAC systems. I highly recommend working with Robert on any HVAC repairs, upgrades or maintenance.
R&A Cooling LLCR&A Cooling LLC
Kelcey W.
Fair pricing and punctual. Will be using again for my HVAC services!
Natalie And Talib B.
Wilson HVAC did an excellent job installing my AC unit.
Olivia M.
Amir did a great job installing our companies product in the HVAC.
Jeffrey W.
Perez was professional and efficient with my ductwork request. He was even able to point out a few existing issues with my HVAC system and suggested fixes. He will now be my go-to for any HVAC issues moving forward.
PM Service Company LLCPM Service Company LLC
Jason P.
They did great work. Very timely and professional. HVAC system is working again A+
Southside Boiler & Mechanical ServiceSouthside Boiler & Mechanical Service
Michael C.
Quick and efficient diagnosis and solution. I recommend PM Service for HVAC repair.
PM Service Company LLCPM Service Company LLC
Thumbtack Customer
Great guy! Good knowledge of HVAC, on time, good pricing, prompt communication. Superb!
Jermaine Grant Electric Heating & AirJermaine Grant Electric Heating & Air
Ann U.
Cool Breeze HVAC was such a cool breeze to work with. They arrived on time and helped diagnose the problem when I had had about 5 different hvac companies and technician come and they have been unsuccessful! Thank you so much Cool Breeze!!!
Cool Breeze HVACCool Breeze HVAC
Courtenay B.
Clarence was AMAZING! He was very knowledgeable and made sure that we educated about what needed to be done. He was also affordable compared to others. I highly recommend CAL to anyone with HVAC needs. He is our company’s preferred HVAC vendor.
CAL Property CareCAL Property Care
Nicole R.
I would definitely recommend Brothers HVAC LLC. Edward was a great technician to work with.
Lauren H.
My HVAC is officially back in commission thanks to Jermaine. Thank you so much!!
Jermaine Grant Electric Heating & AirJermaine Grant Electric Heating & Air
Thumbtack Customer
Thorough, honest and dedicated! Completed new HVAC installation for my property fast and with a quality unit!
EvenFlo HVACEvenFlo HVAC
Bridget L.
I was impressed by the knowledge and professionalism of Michael. I will definitely use this service again for my HVAC needs
Charlemagne’s Royal Heating & Cooling ServicesCharlemagne’s Royal Heating & Cooling Services
Jon P.
Did an awesome job fixing my HVAC unit which was clogged and leaking. I recommend this company.
Bro Mechanicals HVAC LLC (cooling & heating)Bro Mechanicals HVAC LLC (cooling & heating)
Quentin W.
Great experience. Quick response and explained everything in detail while servicing my HVAC system. Highly recommended.
Charlemagne’s Royal Heating & Cooling ServicesCharlemagne’s Royal Heating & Cooling Services
Michael p.
Excellent experience! Brandon is knowledgeable, friendly and very professional. Highly recommend and will use for all future hvac needs.
B Mays Heating and Air ConditioningB Mays Heating and Air Conditioning
Drew P.
No one works harder to get the job done right than Stan. Period. So impressed. He replaced two entire HVAC systems in our home by himself and the work is impeccable. I'll be recommending him to all my friends as well as my real estate agent for any HVAC needs in the future.
Neighborhood Hero Maintenance & Repair LLCNeighborhood Hero Maintenance & Repair LLC
Jerelle H.
I called this company after my HVAC tech resigned. This gentleman came to my house within 24 hours and did a great job with my unit. He even explained other problems I was experiencing as a result of my previous HVAC techn. I would definitely recommend this company again.
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