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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much do movers cost?

When accounting for moving costs, you can generally expect to pay around $30 to $50 per mover, per hour. However, these costs could change and you should compare movers in your city to estimate the true cost of your move.

Moving companies usually provide a team of at least two individuals depending on the size of the job and the objects to be moved. This hourly rate also changes with driving distance. And, moving specialty objects such as pianos can also drive up the cost. Some moving companies may provide a free estimate even offer a flat rate if the job.

For more information on moving costs, read Thumbtack’s cost guide on movers.

Can I use digital payments to pay for moving services?

Most local moving companies are likely to accept some form of digital payment. Particularly with the COVID-19 pandemic, more companies are likely to conduct transactions through platforms like PayPal, Zelle, Square Cash, Venmo, Google Pay and more. 

To ensure the mover accepts a platform you can use, you can peruse the mover’s online profile and see what is listed there. You can also ask the mover about payment policies during a consultation call.

What’s the best way to set up a consultation or an appointment with a mover during the COVID-19 pandemic?

If you’re trying to set up a consultation or an appointment with a mover during the COVID-19 pandemic, make sure to use digital tools to avoid exposure. When searching for movers online, ask if they’d be willing to do a video chat to assess the size of your move. This will be in place of the typical “walk-through” they perform, and they may be able to give you a price quote. You can also discuss safe strategies for completing the job during your call or video chat.

How can I find out if a mover is considered an essential COVID-19 service provider?

Your local city or state’s government website is a great resource if you’re trying to figure out whether a mover is considered an essential service provider during the COVID-19 pandemic.

For a source of national guidelines, visit the CISA website’s Identifying Critical Infrastructure During COVID-19. On this page, you’ll find 16 categories of critical infrastructure sectors. But note that some -- not all --  jurisdictions follow CISA’s definitions of critical infrastructure. 

Does a mover need to enter my home?

A mover will likely need to enter your home -- unless you’ve placed all of your belongings outside beforehand. To stay safe during the COVID-19 pandemic, you might to consider keeping all (or most) of the work outside and/or having at-risk individuals leave the house while the movers work. 

You can minimize exposure by doing a preliminary walk-through by video call instead of in person. Discuss your options with the top movers near you before hiring one.

Do movers offer remote or virtual services?

Movers generally need to be present to do their job. But if you come across a mover’s profile that states they’re offering remote services, you can contact them to see what those services include. 

Are there ways to be safe if I hire a mover when social distancing?

If you decide to hire a mover, consider making adjustments to accommodate current guidelines. This may involve staying outside while the mover works inside your home or letting the mover handle only parts of the move.

It’s important to follow social distancing guidelines while performing any service work. For example, do not make physical contact with the movers, maintain at least 6 feet of distance between you at all times, and use digital payments instead of cash or a check.

What is considered a local move vs. a long-distance move?

Local moves are among the most common moves. Unlike a long-distance move, a local move is typically less than 50 miles and does not cross state lines. Generally, a local move only takes one day, and movers tend to charge by the hour. 

The definition of a long-distance move may vary depending on the moving company. Generally, a long-distance considered to be any move of 400 miles or more. However, some say a long-distance move is over 50-100 miles. 

Local Move

A move under 50 miles

Long-Distance Move

A move over 50-100 miles or over 400 miles; may also be called an “interstate move” or “out-of-state move”

Out-of-State Move

A move that crosses state lines; may also be called an “interstate move” or “long-distance move”

Interstate Move

A move that crosses state lines; may also be called an “out-of-state move” or “long-distance move”

Intrastate Move

A move that begins and ends in the same state, typically beyond 50 miles

Interstate moves require additional legal preparation and will incur additional costs for distance, the amount and weight of your items, the preparation required and various other factors. Moving companies tend to do an initial weighing of the truck, which you should be present for.

A move that crosses state lines is considered an interstate move or an out-of-state move. Contrast this with an intrastate move, which begins and ends in the same state, but is typically above 50 miles. 

To determine whether your move is local or long-distance, contact the best movers in your area.



How much does it cost for long-distance movers?

Long-distance movers transport your belongings across the country for you. No more renting a trailer and road-tripping from state to state with your entire house hitched to your bumper. Long-distance movers make the move happen so you can fly to your new home, suitcase in hand, and wait for your furniture to arrive. Nationally, the average price range for long-distance movers is $1,490-$2,230. The distance you are moving and the number of cubic feet the movers have to transport will both affect cost. Another factor in long-distance moving costs is whether you choose to pay for an exclusive move or a consolidated move.

In an exclusive move, which is more expensive, your belongings are the only cargo on the moving truck. The movers travel directly to your new house and deliver your belongings on a scheduled day. A consolidated move is more affordable because the movers transport your belongings along with those of other people, saving them time and gas — which means you save money. The downside is that your belongings typically arrive with a two-week delivery window rather than on a prescheduled day. Read reviews to make sure you can trust the company with your possessions to ensure a peaceful moving process.

Can you move furniture by yourself?

You might be able to move smaller items like nightstands, small desks, chairs and small tables by yourself. However, it’s best to get a professional mover near you to move larger items such as couches, dressers, armoires and televisions. 

If you do decide to move furniture by yourself, carefully lift and lower items and take your time.

Reviews for Ashburn movers
Kaitlyn P.
I cannot say enough positive things about Dyno Moving!!!!! They were punctual, professional, and worked tirelessly to get my move completed in a very timely fashion. I have used many moving companies in the past, and Dyno Moving was far superior. I would 100% recommend them for your next move!
Dyno MovingDyno Moving
H. D.
They did a great job with the moving. Came on time and quickly moved the boxes, disassemble all the furniture from the old house and re-assemble in the place with no issues. Highly recommended.
SkyBox Moving & StorageSkyBox Moving & Storage
Derrick M.
Had about a 1 Bedroom apt move from a storage pod. The guys were both quick and careful when loading, unloading and moving items into the apt. They did a great job at a fair price. They made my contact list if I need to move again. Thank you Demidov Transport.
Demidov Transport Inc.Demidov Transport Inc.
Arya S.
SIMPLY AMAZING..No fuss moving.. Absolutely punctual. We used their services to move out from our one bedroom apt... The overall experience could not have meen better.. Highly recommended
SkyBox Moving & StorageSkyBox Moving & Storage
Yin L.
3 stars only because it is easy to communicate with the office and they were on time to the day of the move. I complained with the owner about the below, and he told me he was going to get to the bottom of it, but it would have been nice if I got a follow up on how it was handled to assure me it dealt with or even better if an offer of a discount to me for the trouble and damages of a disappointing service. 2 things that I was very unhappy about were: 1.movers scratched some of my furniture during the move and while putting my possessions into storage. They could hear loud scratching of metal of my furniture, which should signal to a person to stop and put my item in a different place, but no, they kept pushing and letting it get scratched! I told them to stop so they moved it, but it got scratched even more moving it out. Seriously, terrible! 2. Movers were not very efficient (seemed like they were working very slowly to make sure they could charge me more than the amount of time I booked when they were downstairs where I wasn't looking or helpful in taping up boxes when there were a lot of boxes that needed to be taped up). If they weren’t going to help me tape boxes, they could have started moving furniture instead of standing around waiting for me to tape up boxes to be more efficient. I did not see a point in only moving boxes first before furniture. My roommate had hired separate movers to help with her move same day/time and her movers were working much quicker and were much more helpful so it was clearly visible to me. Also I had another person who is familiar with other movers witness and comment to me how slow the movers were working. In the end, I wish I had gone with a different and probably more expensive rate company, because this wasn’t worth the lower rate.
CCS Moving & StorageCCS Moving & Storage
Claudie M.
Everything went very smoothly with BusyMovers, who came out to help us in New Jersey with moving storage units. They showed up early, were proficient, and finished the job earlier than expected, with no damage to the moved items. I highly recommend this great team.
Gianna Z.
Maxim and his partner were great. They completed my move in a professional and courteous way. All the furniture was wrapped properly and took care of all of my belongings. They also put together my bed which was awesome after a long weekend of moving. Thanks again guys!
BG MovingBG Moving
Morgan J.
Great experience. The team was affordable and they moved my entire apartment in an hour. I’d definitely recommend their service.
Dyno MovingDyno Moving
Thumbtack Customer
Household Service Co is punctual with time, efficient with coordination with moving and flexible to work around your schedule.
Household Service CoHousehold Service Co
Gabrielle C.
Jason's Station moved me from Parsippany to North Bergen. They were friendly and accommodating and really went out of there way to help me with any problems I had that came up. They made sure I was taken care of and were really receptive to feedback. Real quality people and real quality movers.
Jason's  StationJason's Station
Fran N.
Great team! They were on time, quick and helpful with every moving need we had. We would 100% hire them again!
Zona Express Corp.Zona Express Corp.
Thumbtack Customer
Household service Co. did a great job from start to finish. I got them on the last minute because the prior company never showed on Saturday the day I had scheduled to move. I got on thumbtack and Dariusz from Household Service Co. called me within minutes he was polite and honest. I have move several time in the past and never had the luck to work with such a great team, they did an excellent job moving all my heavy furniture and wall art treading it with the up most care. I would recommend Household services to all my friends and family. Job well done!
Household Service CoHousehold Service Co
Ryan C.
Lex and his team were great. Worked quickly and professionally, and had much better rates than competitors. Helped me move on short notice, would definitely recommend!
Warner bros movingWarner bros moving
Lei Z.
Russian guys did a great job packing and loading my 2b2b stuff into a 16’ truck. Quick and safe. No bullshitting, no questions, just get the job done. Appreciated their help which makes my move much easier. I transferred 900miles and the boxes didn’t move a inch in the truck and everything kept flawless upon arrival our new house. I gave them a nice tip. Highly recommended if you are at NY/NJ area.
Dyno MovingDyno Moving
Daniel V.
These guys were amazing. Showed up on time, loaded and unloaded extremely fast, and made sure everything was wrapped and taken care of. These guys will be my go-to movers from now on. Thanks!
Diamond MoversDiamond Movers
Thumbtack Customer
Ron brings a good bunch of guys - assesses your needs, plans to pack the truck accordingly and very efficient. After 1700 miles trup, our items didn't move - great job!
Efficient Moving & ServicesEfficient Moving & Services
Diandra L.
I posted a message needing same day assistance to move two heavy pieces of furniture into my home which required carrying the items up a flight of stairs and navigating a maze of boxes as I recently moved- within minutes Wayne replied and was able to bring two people and get the job done in minutes for a reasonable price - it was roughly $100. He was gracious and communicated every step of the way. Accepts all forms of payments. Reliable, punctual, and very responsive - Will definitely use again in the future. Highly recommend.
Beccan contracting llcBeccan contracting llc
Kimberly S.
I have had a few moving companies. This was one of the best experiences. Nothing was broken no damage to the old or new house. They did what they proposed. Even the smallest items were delivered flawlessly. I am impressed with this company.
Asap Movers NJAsap Movers NJ
Elsie T.
Quick response. Very professional. They moved me from a ground floor to a 3rd Floor thru a stairs. Was a very tough job but they did it without hesitation. Always answered all the questions. Very good price.. Will hire again. Thank you
Lozano Transportation LLCLozano Transportation LLC
Zoran O.
Very professional crew, who did an excellent job moving my large one bedroom apartment with many items to the new place. I was very pleased with everything. I would use their services again, and I highly recommend them.
AdVanced MovingAdVanced Moving
Kristen T.
I would absolutely recommend Redhat Moving Co to anyone and everyone. They were on time, so helpful and EXTREMELY professional. They made what would normally be a stressful experience easy and painless. We couldn't have asked for better service. Thank you so much again!
Redhat Moving and StorageRedhat Moving and Storage
Thumbtack Customer
On the day of the move, our movers got caught in traffic and arrived very late (9:30 pm vs. 5 pm). Once they arrived, they were extremely polite and worked very hard. They didn't finish loading everything until after 1 AM and drove straight through from NJ to VA-- our stuff was unloaded before noon the following day. That was amazing. What wasn't so great was that a lot of our items did not fit onto their truck. In full disclosure, we had provided a list to the company and we were advised that there may be a "few" things that would not fit-- we thought that we'd be able to fit those "few" things into our minivan but we found ourselves with much more than would fit into a van. Upon contacting the company, we were told that we could pay a reduced rate to have our items included on future loads coming through VA. We were open to this, but no arrangements have been made and my last call/texts went unanswered. A few of the items that were delivered were nicked and scratched, but I couldn't be too mad at the packers as I know that the damage was unintentional and not due to any negligence on their part. Bottom line: Workers are great, but you will need to do due diligence and research what size truck you'll need to haul your things-- don't rely on them to do this. This is probably good advice in dealing with any moving company.
Round One Moving CompanyRound One Moving Company
John C.
I just left the Jersey City Police pricing after filing a report on this company all morning. I was quoted for packing, move, and unpacking. Photos will show they didn’t even unpack. Held my belongings hostage until I was forced to pay $3k via Zelle. Double the quoted price. (Quoted price was $1,600). Blamed the customer for their slow work and showed up to my home almost 2 hours behind schedule (I smoke medical marijuana, and they claimed that me smoking slowed them down, yet every mover kept asking me to smoke not one of them ever complained to me.) Staff refuses to wear masks in common areas and in my home, I was told repeatedly by my doorman as well as other residents (photos attached.) Start time was 0800am and we didn’t start until 1000am. I was told the action of holding my belongings while demanding money is extortion. The detective assigned to this case has informed me that after listening to my recorded phone calls with the owner, that they are seeking a bench warrant for the arrest of the owner, Zoly Puskas. I presented them with same photo evidence I am loading here as well as recorded phone calls and text messages/cell phone video data. Additionally I have a meeting with my attorney to seek damages. Stay far away from this company by all means!
Jersey Moving ProJersey Moving Pro
Renato D.
I should have read and trust the other many reviews about Bluebell! I unfortunately recently used this joke of a company. This is how this company works: they give you a lower estimate, then start charging you for a bunch of stuff. Sam (the owner or manager) is a scammer. He's unprofessional and just a bad person. I eneded up paying much more than I was supposed to. Fighting every day to get updates on delivery date. It was a nightmare. Mover broke most of my furniture. These people shouldn't do business. Do yourself a favor: Do not trust them and do not use them.
Bluebell Relocation ServicesBluebell Relocation Services
Jennifer T.
Let me start off by saying Tyler is extremely nice and professional. Two of the three guys that showed up to do my job were completely useless and lazy beyond belief. What should have taken a maximum of 1.5-2 hours took 4. I requested that they show up between 7:30-8:00 am at the latest due to the fact that I was moving out of state, 1,200 miles away and they showed up at 9am. Donald was the only one who actually worked while the other 2 stood there useless. The two guys were not only lazy, but extremely careless, banging around drawers to a dresser that was extremely expensive, breaking the handle of a microwave, they also broke the handle to a dresser drawer. Unprofessional and unacceptable. There were so many issues with this hire. My boyfriend had to man the truck and repack the entire truck because they were just throwing things in any which way. They were so careless that right before we were getting ready to leave we noticed that a piece of gym equipment was under the truck. They took no care in packing or making sure that my things were secure. Foam corners I had put on a Tv were found in the hallway and randomly in the truck before we ever took off. And best part, they tried to DOUBLE CHARGE me for the job. Stay away from this place. Awful.
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