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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much do plumbers charge per hour?

Depending on the service you need (unclogging a drain, fixing a pipe, installing new pipes, etc.), plumbers charge anywhere from $45-$165 per hour. Plumbers often operate on a fixed rate model, too. Some won’t charge hourly rates because the variables involved in their work makes it less practical to do so. 

Plumbers will scope out the work, calculate the cost of parts, and roll it together with other fees to give you an estimate for the job. They may even offer standard flat rates for things like installing a toilet or a sink. Reach out to plumbers near you to get an accurate cost estimate for your project or repair.

Does a plumber need to enter my home?

A plumber will need to enter your home to fix plumbing issues like dripping faucets, clogged sinks or toilets and leaky pipes. They might not need to come into your home if the faulty appliance is located outdoors or in the garage. Before you begin the project, contact plumbers near you to find out they will need to enter your home.  

What do you do if you have a burst pipe?

First, switch off the water supply to reduce the water damage. You should also turn off the electricity for the part of your home that has sustained the leak, as it can be extremely dangerous if the water comes into contact with an electrical socket. Next, drain the remaining water from your faucets so it doesn’t freeze inside the pipes. 

Once you’ve done all of this, search for qualified plumbers in your area and ask them to provide you with a quote. 

What’s the best way to set up a consultation or an appointment with a plumber during the COVID-19 pandemic?

If possible, it’s best to set up a virtual consultation or phone call with a plumber near during the COVID-19 pandemic. You can send a message to a professional plumber near you and ask if they are available to video chat or have a phone call. Use that time to discuss the work that needs to be done. Make sure to ask any questions you have about the project. And lastly, ask the plumber how they handle payments and whether they have any specific safety precautions in place to comply with social distancing. 

What are the signs of a burst pipe?

If your water pressure has suddenly dropped or your sink and toilet have unexpectedly started clogging, you may have a burst pipe. Other tell-tale signs include watermarks on the wall of your bathroom or laundry room, drips or puddles in your home or basement, or water from your faucets that have suddenly turned brown. You may also notice a strange rotten-egg smell or the sound of gurgling water in your home.

If you notice any of these signs, contact a plumber near you to fix your pipes immediately.

How much does it cost to repair a broken pipe?

The national average cost to repair broken pipes ranges from $120 to $170. Prices can vary depending on the type of damage, whether the pipe is easily accessible, the materials needed and where the pipe is located. For example, an exposed pipe under the sink will likely cost much less than a pipeline in your yard that requires digging. 

Your overall cost will also depend on the hourly rate of the contractor. Most plumbers charge between $60 and $65 per hour for standard pipe repair, and up to $95 per hour for complex plumbing work. 

Contact the best pipe repairers in your area to find out how much it will cost to fix your pipe(s). 

To learn more about pricing factors, read “How much does pipe repair cost?

What happens when a water pipe bursts?

When a pipe bursts, the water can cause indoor flooding and damage your home. If the pipe is in an accessible location, you will likely notice puddles of water right away. However, if the pipe is underground or behind a wall, it may cause reduced water pressure, a sulfur smell or discolored water. All of this can cause significant (and expensive) damage, which is why you should always contact a plumber near you if you suspect your pipes are leaking.

Does insurance cover a broken pipe?

Sudden water damage may be included under most homeowners’ insurance policies, but it’s typically not covered if the damage could have been avoided with proper maintenance.

For example, if a pipe in your laundry room suddenly bursts and causes damage to the flooring and walls, that is usually covered by insurance. But if a pipe under your sink has been leaking for months and causes your wood floors to rot, your policy won’t cover that damage.

Always double-check with your insurance agent (or another expert)  to see what your policy covers.

How long is a water heater supposed to last?

Your water heater is an essential part of your home, heating water for showers, dishwashing, laundry and more. On average, a traditional water heater will last 8-12 years. The general consensus is that it’s better to replace your water heater with a new one than to repair one that’s 10 years old or more. Older models are less energy-efficient and thus more costly to run than newer models with better technology. Here are some indicators of when it may be time to replace an old water heater instead of repairing it:

  • Leaks: If leaking is not caused by loose connections, the water may be seeping out through slight fractures in the metal of the tank that have formed over time.
  • Strange noises: Clanking, rumbling and other noises can mean that sediment has formed on the base of your tank, contributing to fissures leaks, and inefficiency.
  • Age: If it’s more than 10 years old, it’s probably time to replace.
  • Discolored or rusty water: Have a pro check it out; if the problem isn’t resolved by draining and cleaning, you’ll want to replace the heater.
  • Lack of hot water: Inconsistent heating and hot water supply that runs out too quickly likely means it’s time for a new unit.

Can a leaking pipe burst?

Yes. A leak in your pipe can build up pressure and wear through the material. Left unchecked, this pressure can cause the pipe to burst. This is why it’s so important to fix your pipes and contact a plumber as soon as you notice a leak — no matter how small or insignificant it may seem. 

Smaller leaks are easier and inexpensive to fix, saving you time and money in the long run. In addition, many insurance policies will not cover water damage for pipes that burst due to gradual leaks.

Reviews for Ashburn plumbers
Thumbtack Customer
Plumbing. Quick and professional.
Matthews Innovative Maintenance LLCMatthews Innovative Maintenance LLC
Ashley B.
Lehr Plumbing was quick to respond to my request and called to walk me through troubleshooting my plumbing issue. Highly recommend!
Lehr Plumbing LLCLehr Plumbing LLC
Shon L.
Solomon from Reasonable Plumbing did an excellent job for me. He installed 3 different fixtures and removed old fixtures at a reasonable price. Not only was the price reasonable but the was quality. I was also impressed with the service and I will use Reasonable Plumbing for all plumbing needs.
Reasonable plumbingReasonable plumbing
Thumbtack Customer
I'm more than pleased with the installation of the Tankless Water heater.I would call Assurance Plumbing for my plumbing needs. I also would recommend Assurance's services to anyone that needs a plumber.
Assurance Plumbing, L.L.C.Assurance Plumbing, L.L.C.
Bruce C.
Met all ot my objectives. Replaced vanity and plumbing.
Southwood ServicesSouthwood Services
Laura A.
Loved this company! Got a new water heater and corrected plumbing connections.
Grateful PlumberGrateful Plumber
Larry D.
Zach was my Lifesaver , came right away when I needed my Plumbing issues fixed. I plan on using Zack in the future for all my other handyman,plumbing needs. highly recommend Zack.
Zach RotkinZach Rotkin
Lakshmanan A.
Very professional and on time. My go to for any HVAC or plumbing work.
Armor AirArmor Air
Mark B.
I had a plumbing issue and he came out the same day to fix it.
Southwood ServicesSouthwood Services
Heather W.
Matthew was very responsive to messages about setting up the appointment, and he completed the job without delays, drama, or fuss. Great job installing our new faucet -- we would absolutely hire him again for our next plumbing or plumbing-adjacent task!
Matthews Innovative Maintenance LLCMatthews Innovative Maintenance LLC
Mrs. F.
My family and I had the pleasure of meeting Adam from Plumb On, our Thumbtack pro and now go to guy for all things plumbing related. Adam was awesome!!! He arrived on time and ready to work. He was CV19 masked for safety, throughly inspected the project and quoted us a fair price prior to getting to work. He was patient in explaining what he was doing, even taking the time to make sure we fully understood everything. Adam was mindful of our home and indoor cat and took all the precautions to keep debris contained to a specific area. He also did a fantastic job cleaning up after himself. I am confident in highly recommending Adam and Plumb On to anyone who will listen or who is in need of good, honest, reliable, trustworthy plumber. Thank you Plumb On. I couldn’t be happier with the service you provided, and I won’t hesitate to call you again the next time I have any plumbing issues!!! Adam and Plumb On...A+++ top notch!!!
Plumb OnPlumb On
Milton F.
I was surprised by the responsiveness and attention to detail that this company provides. You need to really consider doing business with Lehr Plumbing and Repair and let them show you what customer service and responsiveness really looks like! Support small businesses...Support Lehr Plumbing and Repair
Lehr Plumbing LLCLehr Plumbing LLC
Graham C.
Entirely professional, straightforward, and friendly. I will be calling them again anytime I have plumbing needs.
Reasonable plumbingReasonable plumbing
Sebrina C.
I was immediately contacted and the owner Solomon came to my home the same day- he actually came much sooner than originally anticipated since I had an urgent issue. Solomon was professional, efficient, and very knowledgeable. I will be using Reasonable Plumbing for all of my future plumbing needs!
Reasonable plumbingReasonable plumbing
Thumbtack Customer
Quick to respond online and in person, great price, and very professional. We will use Thomas again for other plumbing needs!
Advanced Plumbing & Bath Remodel, Inc.Advanced Plumbing & Bath Remodel, Inc.
Thumbtack Customer
On time. Straight to the point and did the job that I asked. Came prepared and I co- sign Joel for future plumbing needs
Joel MaternJoel Matern
Jessica H.
Dustin was a pleasure to work with, great communication and did an excellent job, the price was right as well , I would highly recommend for your plumbing needs He installed the appropriate pipes needed for our new sink install in our new island along with the garbage disposal and dishwasher, all to code. Will definitely be using him again for anything plumbing
Southwood ServicesSouthwood Services
Scott R.
Kyle was very professional and explained everything he needed to do. If I need more plumbing work I'd use him again.
Lehr Plumbing LLCLehr Plumbing LLC
Ikels M.
I would recommend 1-800 plumber to service your plumbing needs. Kyle was prompt, professional, and quickly resolved our issue!
1-800-Plumber +Air of Indianapolis1-800-Plumber +Air of Indianapolis
Lana T.
Very quick response with great communication. Got the problem fixed very quickly. Will hire again for any plumbing repairs we need. Thanks!
Matthews Innovative Maintenance LLCMatthews Innovative Maintenance LLC
Jillian K.
I used Armor Air for both plumbing and HVAC services and had a great experience both times. I would high recommend them!
Armor AirArmor Air
David W.
Let me save you some time with your them! HONEST plumbing company! They arrived on time and went straight to work. Jason even spent time educating me on other plumbing issues I had and even gave recommendations of how I could save money doing my own minor repairs! I’m saving their number and will definitely have them come out to complete my other two projects. ****Update**** The leak is back. Unfortunately they do not answer phone calls or texts. I was looking for a more long term relationship with a plumbing service. Looks like this won’t be happening.
Full Scale Plumbing LLCFull Scale Plumbing LLC
Anthony J.
Excellent customer service, quality of work, professionalism, punctuality, and responsiveness. I would certainly hire Southwood Services again for any future plumbing needs.
Southwood ServicesSouthwood Services
Theresa P.
Corey was honest and forthright in his assessment of our plumbing problem. I had received several estimates and was impressed with his professionalism and candor. He pulled the toilet that was problematic and returned several days later... we were having the bathroom painted, to reinstall and fix the leak. We were so impressed that my husband requested another varied and larger plumbing project estimate for a home we own and preparing to sell. He has since provided an estimate and we plan to utilize his skill and expertise for this job as well. We are extremely pleased with the quality of work and value. Best plumbers by far. Thank you Corey and Plumb On!
Plumb OnPlumb On
Thumbtack Customer
The project went well from start to finish. I needed my garbage disposal replaced. I would highly recommend Mo and Assurance Plumbing for a job!
Assurance Plumbing, L.L.C.Assurance Plumbing, L.L.C.
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