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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much do plumbers charge per hour?

Depending on the service you need (unclogging a drain, fixing a pipe, installing new pipes, etc.), plumbers charge anywhere from $45-$165 per hour. Plumbers often operate on a fixed rate model, too. Some won’t charge hourly rates because the variables involved in their work makes it less practical to do so. 

Plumbers will scope out the work, calculate the cost of parts, and roll it together with other fees to give you an estimate for the job. They may even offer standard flat rates for things like installing a toilet or a sink. Reach out to plumbers near you to get an accurate cost estimate for your project or repair.

Does a plumber need to enter my home?

A plumber will need to enter your home to fix plumbing issues like dripping faucets, clogged sinks or toilets and leaky pipes. They might not need to come into your home if the faulty appliance is located outdoors or in the garage. Before you begin the project, contact plumbers near you to find out they will need to enter your home.  

What do you do if you have a burst pipe?

First, switch off the water supply to reduce the water damage. You should also turn off the electricity for the part of your home that has sustained the leak, as it can be extremely dangerous if the water comes into contact with an electrical socket. Next, drain the remaining water from your faucets so it doesn’t freeze inside the pipes. 

Once you’ve done all of this, search for qualified plumbers in your area and ask them to provide you with a quote. 

What’s the best way to set up a consultation or an appointment with a plumber during the COVID-19 pandemic?

If possible, it’s best to set up a virtual consultation or phone call with a plumber near during the COVID-19 pandemic. You can send a message to a professional plumber near you and ask if they are available to video chat or have a phone call. Use that time to discuss the work that needs to be done. Make sure to ask any questions you have about the project. And lastly, ask the plumber how they handle payments and whether they have any specific safety precautions in place to comply with social distancing. 

Does insurance cover a broken pipe?

Sudden water damage may be included under most homeowners’ insurance policies, but it’s typically not covered if the damage could have been avoided with proper maintenance.

For example, if a pipe in your laundry room suddenly bursts and causes damage to the flooring and walls, that is usually covered by insurance. But if a pipe under your sink has been leaking for months and causes your wood floors to rot, your policy won’t cover that damage.

Always double-check with your insurance agent (or another expert)  to see what your policy covers.

How long is a water heater supposed to last?

Your water heater is an essential part of your home, heating water for showers, dishwashing, laundry and more. On average, a traditional water heater will last 8-12 years. The general consensus is that it’s better to replace your water heater with a new one than to repair one that’s 10 years old or more. Older models are less energy-efficient and thus more costly to run than newer models with better technology. Here are some indicators of when it may be time to replace an old water heater instead of repairing it:

  • Leaks: If leaking is not caused by loose connections, the water may be seeping out through slight fractures in the metal of the tank that have formed over time.
  • Strange noises: Clanking, rumbling and other noises can mean that sediment has formed on the base of your tank, contributing to fissures leaks, and inefficiency.
  • Age: If it’s more than 10 years old, it’s probably time to replace.
  • Discolored or rusty water: Have a pro check it out; if the problem isn’t resolved by draining and cleaning, you’ll want to replace the heater.
  • Lack of hot water: Inconsistent heating and hot water supply that runs out too quickly likely means it’s time for a new unit.

What happens when a water pipe bursts?

When a pipe bursts, the water can cause indoor flooding and damage your home. If the pipe is in an accessible location, you will likely notice puddles of water right away. However, if the pipe is underground or behind a wall, it may cause reduced water pressure, a sulfur smell or discolored water. All of this can cause significant (and expensive) damage, which is why you should always contact a plumber near you if you suspect your pipes are leaking.

What are the signs of a burst pipe?

If your water pressure has suddenly dropped or your sink and toilet have unexpectedly started clogging, you may have a burst pipe. Other tell-tale signs include watermarks on the wall of your bathroom or laundry room, drips or puddles in your home or basement, or water from your faucets that have suddenly turned brown. You may also notice a strange rotten-egg smell or the sound of gurgling water in your home.

If you notice any of these signs, contact a plumber near you to fix your pipes immediately.

How much does it cost to repair a broken pipe?

The national average cost to repair broken pipes ranges from $120 to $170. Prices can vary depending on the type of damage, whether the pipe is easily accessible, the materials needed and where the pipe is located. For example, an exposed pipe under the sink will likely cost much less than a pipeline in your yard that requires digging. 

Your overall cost will also depend on the hourly rate of the contractor. Most plumbers charge between $60 and $65 per hour for standard pipe repair, and up to $95 per hour for complex plumbing work. 

Contact the best pipe repairers in your area to find out how much it will cost to fix your pipe(s). 

To learn more about pricing factors, read “How much does pipe repair cost?

Can a leaking pipe burst?

Yes. A leak in your pipe can build up pressure and wear through the material. Left unchecked, this pressure can cause the pipe to burst. This is why it’s so important to fix your pipes and contact a plumber as soon as you notice a leak — no matter how small or insignificant it may seem. 

Smaller leaks are easier and inexpensive to fix, saving you time and money in the long run. In addition, many insurance policies will not cover water damage for pipes that burst due to gradual leaks.

Reviews for Ashburn plumbers
Therelee W.
The epitome of professionalism, Customer and Quality in service. I strongly and highly recommend Molberg Plumbing. I will never use another Plumbing Company for my plumbing needs as long as they service my area. Thank you Jordan and May God bless you and your business and family.
Molberg Plumbing LLCMolberg Plumbing LLC
Helen S.
He helped me understand my plumbing problems and how To get them resolved.
Molberg Plumbing LLCMolberg Plumbing LLC
Thumbtack Customer
After my plumbing issue was repaired I had Lawrence install 2 toilets.
Lawrence V RodriguezLawrence V Rodriguez
Ari S.
My experience was great. I highly recommend Ivan to support you on your next plumbing project.
InK Plumbing LLCInK Plumbing LLC
CJ F.
Amazing communication, very polite, right on time, and most of all, was able to fix our plumbing issue! I will recommend!
Maintenance ProMaintenance Pro
Tyrone V.
Will be calling them again for any of my plumbing issues. Quick responses, easy to work with, GREAT price, quick quality work.
ACM PlumbingACM Plumbing
KATHY F.
Steve was great! He did the job fast and I would definitely recommend him and will call him with future plumbing needs.
Spouses in LaborSpouses in Labor
Thumbtack Customer
Roy was great to work with. I had a gas leak in my plumbing. They were in and out and upfront about the cost. Thank you Roy!
Delta 1 PlumbingDelta 1 Plumbing
Jack g.
I think he did an outstanding job. Very through, nice, and we will definitely be using him in the future when we have a plumbing issue!
NTPS PLUMBINGNTPS PLUMBING
David B.
We were so happy with Ivan’s work in our kitchen and wet bar! He was friendly, professional, and did a great job with our plumbing! Above and beyond!
InK Plumbing LLCInK Plumbing LLC
Brian M.
While I didn’t have him do my job, the professionalism during the quote phase was great. I will more than likely call him for my next plumbing project.
NTPS PLUMBINGNTPS PLUMBING
Keenan C.
Unfortunately I was not able to have work completed. Technician arrived on time and was very informative and knowledgeable about what it was going to take to do the job. I will definitely contact in the future if in need of plumbing services.
Artex Services, IncArtex Services, Inc
Shelly B.
I can’t thank Molberg plumbing enough for helping with my emergency. I had a Slab leak and they were here first thing in the morning. They located the leak and gave me all my options and prices associated. I was concerned about my hot water heater as well - they replaced it along with all the repairs that I needed. They explained everything and cleaned up before they left. They were all so friendly and knowledgeable. I highly recommend them and will be using them for all my future plumbing needs.
Molberg Plumbing LLCMolberg Plumbing LLC
Bunga I.
Pablo was quick to respond and come to fix my issue. When there is a follow up issue, he was able to send someone in fast again. Highly recommend him and will call him again for future plumbing needs!
JGM PlumbingJGM Plumbing
Joanna A.
Lorenzo was great. He was on time and repaired my garbage disposal for a fair price. He will only charge you for what you need and we will be contacting him for any future plumbing work we may need.
LORENZO Acm plumbingLORENZO Acm plumbing
Amanda S.
Lawrence did a great job! He moved all of our plumbing from upstairs to the garage for our washer and dryer. He was very knowledgeable. We will be hiring again for all ourplumbing needs abs you should too.
Lawrence V RodriguezLawrence V Rodriguez
Thumbtack Customer
Justin delivered as promised on both a water heater and toilet installation. Great work. Justin is always extremely responsive to any and all requests. I would hire him again for any future plumbing needs. Glad I found him.
NTPS PLUMBINGNTPS PLUMBING
David W.
Easy to set up appointment. We had a couple of delays but was not an issue and Dawson was very professional and an excellent worker. Got right to work found the problem and gave us our options. I would recommend Dawson and Swan for your plumbing needs.
SWAN Electric, Plumbing, Heating and AirSWAN Electric, Plumbing, Heating and Air
Gary E.
Chris was quick to respond and took great care of my plumbing needs. Not only was his pricing fair, he noticed another issue and fixed it for free! I highly recommend him. If you want an honest, friendly, and reliable plumber, he’d be my recommendation.
Christian Plumbing RepairChristian Plumbing Repair
Sara H.
Justin is so nice and extremely professional! He came in and figured out the problem right away and had it taken care of in under an hour. I highly recommend him for anything plumbing related that you might need and I would definitely hire him again!!
NTPS PLUMBINGNTPS PLUMBING
Matt V.
Every one I have been in contact with at Schrader Plumbing from the rep who scheduled the appointment to the Specialist who came out today has been kind, prompt and professional. From letting me know who is coming, when and what to expect - they have been spot on. Brad and his colleague came out- diagnosed my issue right away , was upfront and honest and went above and beyond with my problem. Recommend them- when they left I talked to my neighbor who has been having some plumbing problems and gave them their info- do yourself a favor, save some time and headaches.....hire them!
Schrader PlumbingSchrader Plumbing
Quyanna H.
Nate came over reviewed the issue and performed an exceptional job. I was so worried having a leak due to the winter storm ruining my pipes and he replaced them perfectly. I recommend Nate and would call him back for any plumbing needs in the future.
Texas Finest PlumbingTexas Finest Plumbing
Gary S.
My Tech Wendell was outstanding - understood my limited budget and took great care of my issues. I now have a plumbing company for life here in Arlington. These guy's are the real deal and I will refer them to anyone looking for a honest plumber service. Thanks Wendell!
Artex Services, IncArtex Services, Inc
Iris T.
Great to work with! Answered all my questions and was willing to replace both my outdoor faucets (instead of the one leaky one I inquired about) with frostproof types and handled all the brickwork as well. Did all the work quickly & efficiently & was a friendly and honest guy! I will work with Barker Plumbing again for future projects.
Barker Plumbing LLCBarker Plumbing LLC
Stephan K.
He was absolutely great! I loved that he didn't come in with thousands of dollars of equipment, tearing up our house, so he could charge up a huge bill. He came in with just what he needed, evaluated, and fixed the issue promptly. I'll definitely be hiring him again as our plumbing needs arise, and I would highly recommend him for others!
NTPS PLUMBINGNTPS PLUMBING
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