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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What is upholstery cleaning?

From your carpets to your drapes to your furniture, all fabrics need to be cleaned. Cleaning upholstery, or the fabric on your furniture, removes the dirt and oils that are transferred to couches and chairs through regular use. Because furniture upholstery can be delicate and colors can fade easily, it’s often a good idea to let professional sofa cleaners handle the job. They’ll determine the type of fabric — usually cotton, linen, wool, suede or microfiber — and the appropriate method for cleaning it, either steam-cleaning or applying a dry-cleaning solvent. In general, cleaning an entire piece of furniture includes a pretreatment, cleaning, and neutralizing rinse to the body, plus removing and cleaning all cushions and cleaning all crevices.

An upholstery cleaner may clean the entire piece of furniture, on a regular schedule or by request, or do spot treatments to remove pet, food, drink, or oil and grease stains. Furniture can also be deodorized to remove the smell of pets or tobacco smoke. Furniture that’s used often, like that in your family room, should be cleaned once a year to keep it fresh and extend its life. Sofa cleaners often also offer repair services to mend tears in fabric or patch holes in leather.

How much does it cost to get your carpet cleaned professionally?

The cost of carpet cleaning is generally determined by the type of carpets, stains, square footage and number of rooms that you need cleaned. On average, a professional will charge $94 to clean one room. Two rooms cost an average of $120, and three rooms cost approximately $146. 

To find out how much it will cost to clean your carpets, contact the top-rated professional carpet cleaners near you and ask for free cost estimates.

How much does office cleaning cost?

Office cleaning costs an average of $200, but prices can range depending on the square footage. An office that’s 1,000 square feet or smaller costs $120 to clean. Meanwhile, spaces that range from 9,000-10,000 square feet cost $880, on average.

You can get a personalized cost estimate for your office or commercial space by contacting commercial cleaners near you.

What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?

The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.

How much does carpet cleaning cost per square foot?

In some cases, a quote from a carpet cleaning company will depend on the square footage of the room. The lower end of these prices will be between $0.15 and $0.20 per square foot, and they may rise as high as $0.40-$0.50 per square foot. Factors raising the price include the carpet’s condition (are there stains?) and whether they have to clean carpeted stairs, which take longer.

To find out how much it will cost clean your carpets, request cost estimates from pros near you.

How do I find and hire a professional carpet cleaner?

First, take your search online to find the best carpet cleaners near you. Look at their ratings, photos of their past work and customer reviews. Having too many negative reviews can certainly be a bad sign, but you should also pay close attention to how they handle those reviews. 

Before you make your final decision on who to hire, ask yourself these questions:

  • What method of carpet cleaning do you prefer? Steam cleaning is an increasingly popular method because it’s thorough and safe, and dries quickly enough for you to return to your home the same day the carpets are cleaned.
  • Are the pros reputable? It's always a good idea to check their reviews and references. Look for references from people in your neighborhood with homes similar to yours.
  • What’s included in the base price? What other services does the carpet cleaning company offer? Some companies will move furniture for you, while others charge a fee for it. Some include stairs in the cost of the home’s cleaning, while others charge per step.

Ask a few carpet cleaners to provide you with an estimate for your home, and compare their quotes to decide on the best one for you. You should also check to make sure that the contractor holds the proper insurance and licenses. 

How can I find out if a house cleaner is considered an essential COVID-19 service provider?

A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.

Is it worth getting carpets professionally cleaned?

Purchasing a steam cleaner yourself may help to remove stubborn stains, but it simply won’t match the deep clean and efficiency that comes from hiring a professional carpet cleaner. Pros have powerful tools that can quickly remove even the most stubborn stains. 

If you’re selling your home, clean carpets can make your home more appealing to prospective buyers. And the expense is offset when you consider that you only need to get your carpets cleaned about once a year. Plus, professional carpet cleaning can extend the life of your carpets, saving you money in the long run.

Can I use digital payments to pay for house cleaning?

Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money. 

If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.

Reviews for Ashburn professional cleaners
Jesse A.
Professional service and professional window cleaning equipment. Appreciated the responsiveness and flexibility.
EcofreshllcEcofreshllc
Regina J.
My home is always spotless after Anna cleans; she is extremely thorough. Additionally, she is punctual, professional and friendly. I highly recommend her cleaning service.
annas cleaning servicesannas cleaning services
Thumbtack Customer
Could not be more pleased. Did not realize what a lousy job my cleaning service was doing until Tiffany really cleaned my home! Hasn't been this clean since I stopped cleaning myself a year ago. Prompt, friendly, professional, good communication. Will continue to utilize their services and am recommending them to my friends and colleagues.
Sharp ServicesSharp Services
Varick T.
KyP Cleaning Services recently serviced my townhouse. I was very pleased with the results of their work and was even more pleased with their professionalism and ownership of their workproduct. I would easily recommend their services to others. I will be a customer again in the future! Thank you!
KyP cleaning servisesKyP cleaning servises
MEISA A.
It was a great experience.They did the move in and move out cleaning. I was extremely satisfied with the quality of service, value, professionalism and punctuality. I would highly recommend them to anyone. Thank you so much!
CRISTY HOUSES CLEANING SERVICES LLC.CRISTY HOUSES CLEANING SERVICES LLC.
Thumbtack Customer
Hi everyone , I would definietly recommend Max Soriano 's services for cleaning carpet . They were very professional came to my house did job fast and my carpets are like new . Thanks a lot Mehr
JM Professional Building ServicesJM Professional Building Services
Bea T.
Jose and his crew did an excellent job! They took their time deep cleaning and detailing my home well beyond my expectations. Jose was also very prompt in his responses and professional. I highly recommend their services to anyone.
CRISTY HOUSES CLEANING SERVICES LLC.CRISTY HOUSES CLEANING SERVICES LLC.
Cindy F.
I would highly recommend Deborah Maid Services. We reached out to them on a very tight timeline and they were very responsive, professional and thorough. We were cleaning out of an apartment and they went above and beyond by taking our garbage and items for the Salvation Army too. They basically transformed the apartment and we were thrilled. Will definitely use their services again! Thank you!!!
Deborah Maid Services LLCDeborah Maid Services LLC
Michelle S.
The girls were prompt, courteous and professional. They told us that it would take 2.5 hours, and they finished in less time than that. They did a geeat job. However; the smells of the chemicals they used triggered a terrible 3 day migraine when we came home, I asked for green cleaning when I set up the service due to my disease making me super sensitive to chemicals., which is the reason for the 4 instead of 5 stars.
Smart CleaningSmart Cleaning
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