I should not miss the opportunity to comment on the service supplied by Nick. I am also a computer tech, but work on the hardware end, and when we had to re-create the data from my sisters computer it was past my realm. I really cannot say enough about his professionalism, knowledge and demeanor. He was very friendly and informative concerning the propblem, and did a great job explaining to me what he was doing, although some of it was familiar. He not only fixed the computer, but we had a hardware issue that added to the time required. It was luck that I had the hard drive on hand but there was no extra charge for the time he put in. He had no problem explaining to me the process and tools, and he also answeed any other questions that I had. It was a great learning experience, and the computer was restored and I learned a lot about the software and file restore process. He is definately someone I will have available to clients in my toolbox in the future and will give referrals to anyone in need. Do not hesitate to call for top notch service and professional advice.