Choosing Harry Stein to repair my computer was one of the best decisions I've ever made! I discovered Harry approximately three weeks ago after someone from another company had supposedly fixed it which turned out not to be true; forcing me to find another computer technology service person.
Upon contacting Thumbtack, I received numerous messages and quotes from computer technicians, including Harry Stein, who, by the way, was one of the very first to contact me. After listening to his voicemail message, I felt quite certain that he was the one I wanted to work on my computer. I got the feeling that he was someone I could trust and that he was very experienced and knowledgeable about all things pertaining to computers. A conversation followed which confirmed my instincts, and I was right!
Harry's knowledge, experience, professionalism, and communication skills amazed me! He remotely took control of my computer and started making changes that were effective immediately. He was extremely fast, focused, accurate, thorough, and very detailed. Harry changed settings; added and deleted apps and programs as necessary, and explained reasons for doing so as he went along; educating me more than anyone else ever had. It was an exciting process for me to see all the improvements before my very eyes. As he continued working, my computer got better and better and I was able to get stations and channels that I wasn't able to log into previously.
Throughout my years in business I've had several "computer geeks" tend to my computer who I thought were the best, but Harry Stein out-shined them all! I cannot imagine finding anyone who can compare to him! Harry is definitely a computer wizard in all aspects!
This review wouldn't be fully complete without mentioning costs and fees, which were another thing that shocked me about my experience with Harry! He quoted me a fee of $75.00 and stuck to it without even a hint of asking for more.
He mentioned that he really doesn't do this for the money, but more-so for the joy and gratification he gets from helping people just like me who are frazzled and frustrated with nowhere to turn for assistance. With his qualifications, time spent, fantastic work he did, and the manner in which he performed, he could have justifiably charged several hundred dollars and deserved every bit of it.
I can't say enough about how pleased I am with the performance of my computer - thanks to Harry Stein! I can only promise you that when you hire him to fix your computer, you'll be very glad you did!