Mr. Mace Is AWESOME! I mean it! I actually have no idea what I did to my computer. And then I made matters worse. Leave the youtube fixes to the professionals! I completely broke my computer. Here's what happened: I believe I downloaded malware/spyware. I youtubed all kinds of fixes, none of which worked, (but I tried them all-each making my computer worse). Then I finally got to a point where a reset had to be done, I followed instructions and got my computer where it wouldn't even reset. Now, here's what I did to actually get it fixed...
I used Thumbtack to seek out a professional, and boy did I find one in Mace Computer Services! Within 5 minutes of posting my problem, he was on it. He figured out what was wrong with it and suggested a fix, and a possible fix. I went cheap with the "possible" fix, and convinced him to do this. We ended up having to do the full fix (his advice to begin with), which produced my computer in great working order.
So, a word of advice: Save yourself time, and money, and just go right to Mace Computer Services. Mr. Mace is honest, hard working and achieves results and exceeds expectations. I honestly could not believe he did it at the cost he charged me. I certainly won by choosing this Computer Repair God! (He actually saved and resurrected ALL of my work files). Save yourself time, money and a ton of grief by calling and talking to this amazing miracle worker.
Thank You Mr. Mace!